Clinical Secretary General Surgery

East Sussex Healthcare NHS Trust

Information:

This job is now closed

Job summary

Previous applicants need not apply

Are you:

  • Organised?
  • Positive?
  • Empathetic?
  • Reliable?
  • Solution focussed?
  • IT literate
  • Motivated to support the NHS?

Do you have:

  • Customer service experience?
  • A good work ethic?
  • A "can do" attitude?
  • Initiative?
  • A passion to improve patient experience?
  • A sense of accountability?

As a Clinical Secretary in the General Surgery department you will play a vital role in supporting clinicians to achieve exemplary patient care. If you enjoy variety in a fast-paced environment wish to be part of a team striving to make a difference and have the ability to work under pressure at times and you can answer "yes" to the above then we want to hear from you. Due to the nature of the speciality this is a particularly fast paced role.

The successful candidate will need to deal with patients, clinicians & other staff members, ensuring high levels of customer service and attention to detail. You will have regular interaction with the secretarial management team & the departmental service manager. It is essential that you are able to demonstrate good interpersonal, verbal & written skills & have a "can do" attitude.

Main duties of the job

You will have a good level of IT literacy as you will be using multiple software packages. You will be empathetic, efficient, hardworking & resilient.

This role will keep you both challenged & busy as you work closely with colleagues to support the clinical team of Consultants, junior doctors & specialist nurses.

Potential applicants should ensure they evidence the skills listed above in their application.

In return we offer our employees:

  • Training & development including paid apprenticeships leading to valuable qualifications
  • Career progression opportunities
  • 27 days paid annual leave plus bank holidays rising to 33 days with continued service
  • Contributory pension scheme
  • Flexible working patterns

The Trust is an equal opportunities employer & believes in treating everyone with dignity & respect. We encourage applications from all sectors of the community. We are committed to the health & wellbeing of our staff & we have a number of initiatives which promotes our supportive & inclusive approach to staff health & wellbeing, career development & benefits.

Still not sure? Drop an email to bobby.rawlisnon@nhs.net who can answer any queries you may have

About us

We are proud to provide 'Outstanding' care and be a great place to work.

At East Sussex Healthcare NHS Trust (ESHT) we provide safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex or visiting our local area. We are one of the largest organisations in East Sussex with an annual income of £476 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 7000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex and in people's own homes.

In 2020 the Care Quality Commission (CQC), the health and care regulator, rated us as 'Good' overall, and 'Outstanding' for being caring and effective. Our acute hospital at Hastings and our Community Services are also rated 'Outstanding'. Our acute hospital at Eastbourne is rated 'Good'.

In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Date posted

23 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-LVBDA012-B

Job locations

Eastbourne DGH

Kings Drive

Eastbourne

BN21 2UD


Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Experience

Essential

  • Good level of recent secretarial experience in a busy office environment
  • Maintaining records

Desirable

  • NHS experience
  • Previous experience working in a medical secretarial capacity

Qualifications

Essential

  • Evidence of good general education to GCSE Grade C or above, including Maths and English
  • NVQ3 Business & Administration or equivalent
  • IT training on office software packages
  • Proficient in using patient record systems

Desirable

  • NVQ 4 in administration or equivalent
  • ECDL
Person Specification

Experience

Essential

  • Good level of recent secretarial experience in a busy office environment
  • Maintaining records

Desirable

  • NHS experience
  • Previous experience working in a medical secretarial capacity

Qualifications

Essential

  • Evidence of good general education to GCSE Grade C or above, including Maths and English
  • NVQ3 Business & Administration or equivalent
  • IT training on office software packages
  • Proficient in using patient record systems

Desirable

  • NVQ 4 in administration or equivalent
  • ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Eastbourne DGH

Kings Drive

Eastbourne

BN21 2UD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

East Sussex Healthcare NHS Trust

Address

Eastbourne DGH

Kings Drive

Eastbourne

BN21 2UD


Employer's website

http://jobs.esht.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Senior Clinical Secretarial Manager

Bobby Rawlinson

bobby.rawlinson@nhs.net

Date posted

23 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

374-LVBDA012-B

Job locations

Eastbourne DGH

Kings Drive

Eastbourne

BN21 2UD


Supporting documents

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