Job summary
Are you a service user of Cheshire and Wirral Partnership NHS Foundation Trust's services or do you live within one of our communities ?
Would you like to have a voice in how services are designed and delivered in your area?
Do you have an interest in making services safer for patients ?
We are looking for:
- People with a genuine interest in improving patient safety & promoting a positive patient experience of health services in their local community.
- People from all ethnicities including minority groups, those from BAME and people who have learning disabilities, sensory impairments who would like to be involved. You will be fully supported with your needs to enable you to contribute fully to this role.
- People who want to help others and feel that the service user/patients' voice should be valued by those providing health and care services.
As part of the NHS Patient Safety Strategy (2019), we are looking to recruit Patient Safety Partners who will be vital to taking patient safety improvement initiatives forward. You will have the opportunity to work on team projects both within inpatient areas and in the community as well as representing the 'patients' voice' at senior meetings with the support from the Lead Patient Safety Specialist.
The Trust currently supports the Real Living Wage (RLW) hourly rate as set by the Living Wage Federation and will apply a pay supplement if the national A4C hourly rate falls below this.
Main duties of the job
The role will primarily be to promote the perspective and involvement of patients in the co-design, co-delivery and evaluation of the safety of services that CWP delivers to the population we serve. This unique role puts you in a position to influence and improve the governance and leadership of patient safety, as well as encouraging us to embrace engagement, empowerment and inclusion with the population we serve within local communities. Your work will include membership of our clinical practice and standards sub-committee and our quality committee, where you will work in partnership with us to review and analyse patient safety data to inform patient safety improvement projects & initiatives. Moving forward, you will be involved in staff training around patient safety. There will be opportunities for each of the Patient Safety Partners to experience working with all of CWP's four Care Groups; Neighbourhood; Specialist Mental Health; Children and Young People and Learning Disability, Neuro-Developmental and Acute Brain Injury. We're keen to receive applications from those people who have experience of and an interest in the work of any of these care groups. Working alongside our staff and service users to ensure that the patients' perspective is considered throughout all of our frontline services is the essence of this role.
About us
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.We also offer up to three weeks' induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Job description
Job responsibilities
Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person Specification
Skills and Experience
Essential
- Understanding of and broad interest in patient safety
- Ability to communicate well in writing and read comprehensive reports
- Ability to understand and evaluate a range of information and evidence
- Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
- Ability to provide a patient, carer or lay perspective and to put forward views on behalf of the wider community/ groups of patients (not only your own opinion).
- Experience of championing health improvements; able to be a critical friend
- Experience of working in partnership with healthcare organisations or programmes
- Sound judgement and the ability to be objective
- Personal integrity and commitment to openness, inclusiveness and high standards
Person Specification
Skills and Experience
Essential
- Understanding of and broad interest in patient safety
- Ability to communicate well in writing and read comprehensive reports
- Ability to understand and evaluate a range of information and evidence
- Confidence to communicate well verbally with senior leaders about strategic issues, as an advocate for patient safety.
- Ability to provide a patient, carer or lay perspective and to put forward views on behalf of the wider community/ groups of patients (not only your own opinion).
- Experience of championing health improvements; able to be a critical friend
- Experience of working in partnership with healthcare organisations or programmes
- Sound judgement and the ability to be objective
- Personal integrity and commitment to openness, inclusiveness and high standards
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
