Business Support Manager

Cheshire and Wirral Partnership NHS Foundation Trust

The closing date is 22 April 2025

Job summary

**We offer a relocation package of up to £8,000**

The relocation package is for anyone who would need to relocate in order to take up employment with Cheshire and Wirral Partnership. Terms and conditions apply.

Are you the kind of administrator that really gets things done and proactively seeks out opportunities to improve systems? If so, then we have an exciting new role supporting the All Age Disability Care Group. The new post of Business Support Manager will provide management oversight to our existing business support staff to support them in their work. You will also provide support to the management team in the wider governance of the care group. This involves preparing agendas, supporting with monitoring performance and budget information, compiling reports for contract meetings, and being an integral part of our management team to drive forward our quality improvement agenda. You will need to be the type of person who has a keen eye for detail, good IT skills and an enthusiasm for seeking out what needs to be done and then making it happen.

Main duties of the job

The post holder will have a key role in the integrated governance of theCare Group ensuring that there is a coordinated approach to governance, risk and performance, and that the management team have the necessary support to undertake the business of the care group including newbusiness opportunities, tender processes and innovation applications.

Please see detailed Job Description attached.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.We also offer up to three weeks' induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Date posted

08 April 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

373-AAD0085

Job locations

Stein Centre

Derby Road

Birkenhead

CH42 7HB


Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.New entrants to the NHS will commence on the minimum of the scale stated above.Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.Good luck with your application. We hope to welcome you to Team CWP very soon!

Job description

Job responsibilities

Please download a copy of the job description (see documents to download section below) for full details of the main responsibilities for this role.

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.

CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.New entrants to the NHS will commence on the minimum of the scale stated above.Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.Good luck with your application. We hope to welcome you to Team CWP very soon!

Person Specification

Qualifications

Essential

  • Degree in Business Administration or equivalent level of business experience
  • Computer qualification ECDL or equivalent level of experience

Desirable

  • Finance or Budget Management Qualification
  • PRINCE2

Knowledge

Essential

  • Knowledge of current issues within health/social services setting
  • Understanding of integrated governance arrangements within an NHS setting
  • Knowledge to interrogate systems to provide sound performance management data

Desirable

  • Evidence of continued professional development and working at high managerial level

Experience

Essential

  • 2 years managerial experience within a NHS/Public Organisation working within a multidisciplinary setting with a wide range of stakeholders both internal and external
  • Experience of providing supervision/mentoring to groups of staff
  • Experience of establishing effective systems for performance management
  • Experience of preparing agenda and the production of clear and concise minutes

Desirable

  • Experience of service user involvement
  • Experience of the recruitment and deployment of staff resources including change management processes
Person Specification

Qualifications

Essential

  • Degree in Business Administration or equivalent level of business experience
  • Computer qualification ECDL or equivalent level of experience

Desirable

  • Finance or Budget Management Qualification
  • PRINCE2

Knowledge

Essential

  • Knowledge of current issues within health/social services setting
  • Understanding of integrated governance arrangements within an NHS setting
  • Knowledge to interrogate systems to provide sound performance management data

Desirable

  • Evidence of continued professional development and working at high managerial level

Experience

Essential

  • 2 years managerial experience within a NHS/Public Organisation working within a multidisciplinary setting with a wide range of stakeholders both internal and external
  • Experience of providing supervision/mentoring to groups of staff
  • Experience of establishing effective systems for performance management
  • Experience of preparing agenda and the production of clear and concise minutes

Desirable

  • Experience of service user involvement
  • Experience of the recruitment and deployment of staff resources including change management processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Stein Centre

Derby Road

Birkenhead

CH42 7HB


Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Stein Centre

Derby Road

Birkenhead

CH42 7HB


Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


For questions about the job, contact:

Interim Head of Operations

Judith Lambert

judith.lambert1@nhs.net

01514888091

Date posted

08 April 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

373-AAD0085

Job locations

Stein Centre

Derby Road

Birkenhead

CH42 7HB


Supporting documents

Privacy notice

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