Starting Well Business Support Worker

Cheshire and Wirral Partnership NHS Foundation Trust

This job is now closed

Job summary

The 0-19 Starting Well Service is looking to appoint a Business Support Worker - Fixed term for 12 months to support the Starting Well Service. This post has varied reception/administration/clerical related duties.

The post will be based within the Ellesmere Port and Neston District. The position is full time 37.5 hours a week

A degree of flexibility will be required to support as needed between the locality bases where required across the service.

CWP has adopted the Living Wage. Where the standard Agenda for Change hourly rate is below the Living Wage, pay will be supplemented to this level.

Main duties of the job

Applicants will be able to demonstrate the key responsibilities set out within the Job Description and meet the criteria within the Person Specification for this role.

About us

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.

We welcome applications from people who have direct experience of accessing our services.

Date posted

19 August 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

373-CYP1259

Job locations

Stanlaw Abbey Children's Ellesmere Port

Alnwick Drive

Ellesmere Port

CH65 9HE

Job description

Job responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Job description

Job responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Person Specification

Qualifications

Essential

NVQ Level 2 Business and Administration or equivalent/or relevant administration experience

Desirable

NVQ Level 2 Customer Care

Knowledge and Expertise

Essential

Knowledge and use of Microsoft Office
Knowledge and understanding Data Protection Act

Desirable

General office duties e.g. filing, photocopying, faxing

Experience

Essential

Typing experience

Desirable

Experience of dealing with the public on the telephone and face to face

Person Specification

Qualifications

Essential

NVQ Level 2 Business and Administration or equivalent/or relevant administration experience

Desirable

NVQ Level 2 Customer Care

Knowledge and Expertise

Essential

Knowledge and use of Microsoft Office
Knowledge and understanding Data Protection Act

Desirable

General office duties e.g. filing, photocopying, faxing

Experience

Essential

Typing experience

Desirable

Experience of dealing with the public on the telephone and face to face

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.