Job summary
This is an exciting opportunity to join the First Response Service to support the non clinical management of the service.
The successful applicant will be expected to work across Urgent Care Mental Health First Response Services, which will include Crisis Resolution Home Treatment Teams, Liaison Services, Street Triage Services, Liaison and Diversion Services and the Crisis Line.
This post is fixed term for 6 months to cover current post holder.
Main duties of the job
To support the Team Manager to ensure that all aspects of quality of care are delivered, placing the needs of service users at the centre of everything we do.
Take responsibility for non-clinical day to day aspects of the team, working closely with the Team Manager, Community Matron, Clinical Case Managers, Clinical Leads and Deputy Clinical Services Manager.
About us
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
Job description
Job responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
Job description
Job responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
Person Specification
Education/ Qualifications
Essential
- Degree or equivalent level qualification
- Evidence of continuing professional development
Desirable
Experience
Essential
- Experience of managing nonclinical staff and other professionals
- Experience of implementing significant changes in working practices.
- Experience of monitoring standards of care
- Experience of providing supervision.
- Experience of working within a multidisciplinary team.
- Experience of recruitment and selection of staff.
Knowledge
Essential
- Specialist knowledge relevant to the service.
- Working knowledge of all relevant legislation
- Understanding of the role and function of other organisations providing services to the local population. Understanding of the legislative and quality frameworks that govern provision of community services.
- Evidence of undertaking audit work.
Person Specification
Education/ Qualifications
Essential
- Degree or equivalent level qualification
- Evidence of continuing professional development
Desirable
Experience
Essential
- Experience of managing nonclinical staff and other professionals
- Experience of implementing significant changes in working practices.
- Experience of monitoring standards of care
- Experience of providing supervision.
- Experience of working within a multidisciplinary team.
- Experience of recruitment and selection of staff.
Knowledge
Essential
- Specialist knowledge relevant to the service.
- Working knowledge of all relevant legislation
- Understanding of the role and function of other organisations providing services to the local population. Understanding of the legislative and quality frameworks that govern provision of community services.
- Evidence of undertaking audit work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
