Job summary
Have you ever wanted to work for the NHS and Make a Difference? Do you have experience of working in a busy office environment? Then this may be the role for you. We have a full time position available to work on our busy wards in Bowmere Hospital. We are looking for an experienced administrator to make this role their own and play an active part in our multidisciplinary team.
This role is to provide the Ward Manager and Ward Team with quality and comprehensive administrative support to the medical staff and multi-disciplinary teams. We are proud of being caring, competent and compassionate, with patients at the heart of what we do. You will play an important part in our aim to provide high quality, safe services which improve the health, well-being and independence of the people within our locality.
Main duties of the job
You must be able to manage your time effectively and be proactive in managing conflicting deadlines and demands. This is a busy role and you will be the go to person for many administrative enquiries from patient records, stock ordering, data acquisition and reporting, auditing and mandatory training booking.
You will need to have strong IT skills and able to use a variety of Microsoft applications in addition to NHS specific applications such as Systm One, ESR, NHS Supply Chain and IPROC (training is provided).
You will be required to support the Administration Team on the ward and there may be occasions where you will be required to minute meetings as and when needed.
Main responsibilities are:
Answering the phone and dealing with queries/directing calls as required
Filing
Ordering dry and clinical stores for 2 wards
Stocktaking to ensure that ward supplies are sufficient
Admin support for the ward manager, ward team and resource manager as and when required
Run compliance reports on supervision and mandatory training and ensure that staff are booked on to any mandatory or ad hoc training as required
Any other ad hoc duties that may arise
About us
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care - including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
Job description
Job responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
Job description
Job responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
Person Specification
Qualifications
Essential
- Good standard of general education including English to GCSE grade C or equivalent
- RSA II Typing qualification or equivalent
Desirable
Knowledge and Expertise
Essential
- Basic keyboard skills
- Excellent reception and telephone skills
- Excellent organisation skills
- Ability to prioritise work
- Clear and accurate written and verbal communication skills
Experience
Essential
- Experience of using Microsoft Office, including Microsoft Word
Desirable
- Experience of working within a Mental Health setting
- Experience of dealing with the public
Person Specification
Qualifications
Essential
- Good standard of general education including English to GCSE grade C or equivalent
- RSA II Typing qualification or equivalent
Desirable
Knowledge and Expertise
Essential
- Basic keyboard skills
- Excellent reception and telephone skills
- Excellent organisation skills
- Ability to prioritise work
- Clear and accurate written and verbal communication skills
Experience
Essential
- Experience of using Microsoft Office, including Microsoft Word
Desirable
- Experience of working within a Mental Health setting
- Experience of dealing with the public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
