Receptionist/ Administrator

Cheshire and Wirral Partnership NHS Foundation Trust

Information:

This job is now closed

Job summary

We are looking for a enthusiastic person to join as a receptionist with the ADHD and Autism Administration Team at Elm House Macclesfield. This post is fixed term for 12 months due to funding.

Main duties of the job

We are looking for a motivated and resourceful individual to join our team. You should possess commitment to team working and innovative delivery of excellent standards of work.

We are a supportive, competent and caring team and aim to provide high quality administrative support services. This is a varied role and can be demanding at times whilst supporting the clinical team. The applicant will also be expected to provide cross cover for colleagues as and when required.

We will ensure that you have access to internal opportunities for development with access to supervision and appraisal.

About us

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) supports thousands of vulnerable people across Cheshire and Merseyside. We provide physical, mental health and learning disability services to a total population of around one million people.

We offer a variety of roles at all levels, so whether you are just starting out in your career or you are looking to use your skills and experience in a new role, CWP is the right employer for you.

Visit our Working for us pages on our website to find out more about why you should choose CWP.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.

We welcome applications from people who have direct experience of accessing our services.

CWP has adopted the Living Wage. Where the standard Agenda for Change hourly rate is below the Living Wage, pay will be supplemented to this level.

Date posted

08 November 2021

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,546 to £19,918 a year per annum pro rata.

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

373-CYP0573

Job locations

Elm House

Lea Bank Close

Macclesfield

SK11 8HE


Job description

Job responsibilities

Please download a copy of the job description for a full copy.

Recruitment selection processes are based on competence (see Person specification) and values.

To ensure that we continue to provide Outstanding for Care (as recently been awarded by CQC), CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. Please note that DBS costs will be waived for applicants who are being recruited for COVID-19 reasons.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. Please see attached Update Service Applicant Guide document for further information.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100 and quote the vacancy reference number.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Job description

Job responsibilities

Please download a copy of the job description for a full copy.

Recruitment selection processes are based on competence (see Person specification) and values.

To ensure that we continue to provide Outstanding for Care (as recently been awarded by CQC), CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. A Guide to completing your application form can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. Please note that DBS costs will be waived for applicants who are being recruited for COVID-19 reasons.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. Please see attached Update Service Applicant Guide document for further information.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100 and quote the vacancy reference number.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Person Specification

Qualifications

Essential

  • NVQ level 2 Business and Administration or equivalent/or relevant administration experience

Desirable

  • NVQ Level 2 Customer Care

Knowledge and Expertise

Essential

  • Knowledge and use of Microsoft Office
  • Knowledge and understanding of Data Protection Act

Desirable

  • General office duties e.g. filing, faxing, photocopying

Experience

Essential

  • Experience of dealing with the public on the telephone and face to face
  • Typing experience
Person Specification

Qualifications

Essential

  • NVQ level 2 Business and Administration or equivalent/or relevant administration experience

Desirable

  • NVQ Level 2 Customer Care

Knowledge and Expertise

Essential

  • Knowledge and use of Microsoft Office
  • Knowledge and understanding of Data Protection Act

Desirable

  • General office duties e.g. filing, faxing, photocopying

Experience

Essential

  • Experience of dealing with the public on the telephone and face to face
  • Typing experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Elm House

Lea Bank Close

Macclesfield

SK11 8HE


Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust

Address

Elm House

Lea Bank Close

Macclesfield

SK11 8HE


Employer's website

https://www.cwp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

For questions about the job, contact:

Team Co-Ordinator

Elizabeth Worthington

elizabeth.worthington1@nhs.net

01625712062

Date posted

08 November 2021

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,546 to £19,918 a year per annum pro rata.

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

373-CYP0573

Job locations

Elm House

Lea Bank Close

Macclesfield

SK11 8HE


Supporting documents

Privacy notice

Cheshire and Wirral Partnership NHS Foundation Trust's privacy notice (opens in a new tab)