Job summary
To work under the guidance and supervision of qualified members of staff to meet the needs of clients within Calderdale and to provide daily admiration functions / phlebotomy for theCommunity Heart Failure Team
Main duties of the job
An awareness of public user involvement in the service we provide.
Carrying equipment, lifting, bending and standing for long periods.
Walking long distances throughout the hospital, at GP surgeries and during domiciliary visits
Preparing work areas
Explaining to patients a number of procedures.
Using persuasive skills and reassurance in dealing with those who are needle phobic.
Assisting patients to dress and undress if necessary
Collecting blood samples into appropriate containers.
Recording details of blood samples taken and, where appropriate, obtaining and recording medical information from patients.
Collecting blood samples from patients with varying disabilities, behavioural problems, patients who faint/vomit and dealing with distressed patients in a sensitive manner.
Having an awareness of the need to report any concerns regarding a patient's condition and/or safeguarding.
Assisting team leader and supervisor.
Supporting new and less experienced colleagues with training.
Inter-departmental liaison.
Being open and honest and learning from mistake
About us
We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.
Job description
Job responsibilities
Maintain patient dignity and confidentiality at all times.
Adhere to Trust Aseptic Non Touch Technique Policy (ANTT).
Work unsupervised undertaking domiciliary visits. A full driving license and access to a vehicle is essential along with business insurance.
Undertake surveys/audits when requested to do so.
Attend to staff and patients queries, referring appropriately.
Comply with all Health and Safety Regulations
Use of a visual display unit to book appointments and access the Trust intranet and work related e-mails.
It will be necessary to cover other staff when required.
Any duties as defined by the manager/Team leader in charge.
Job description
Job responsibilities
Maintain patient dignity and confidentiality at all times.
Adhere to Trust Aseptic Non Touch Technique Policy (ANTT).
Work unsupervised undertaking domiciliary visits. A full driving license and access to a vehicle is essential along with business insurance.
Undertake surveys/audits when requested to do so.
Attend to staff and patients queries, referring appropriately.
Comply with all Health and Safety Regulations
Use of a visual display unit to book appointments and access the Trust intranet and work related e-mails.
It will be necessary to cover other staff when required.
Any duties as defined by the manager/Team leader in charge.
Person Specification
QUALIFICATIONS / TRAINING
Essential
- Educated to GCSE level A* - D or equivalent in Mathematics & English
- Willingness to complete further training to complement and support specified role
Desirable
- Level 2 NVQ/QCF or equivalent in healthcare related subject
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Previous experience of working in a health care setting and understanding of equality and diversity and compassionate care
- Effective skills in communication when dealing with difficult/vulnerable people
- Experience of complying with legislation, policies and procedures
- Experience of working in an ever changing environment
- Experience of basic computer skills such as Microsoft Word, Excel and Access
- Demonstrate a person centred approach
Desirable
- Previous Phlebotomy experience
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES
Essential
- Compassionate, caring, empathetic and understanding
- Professional and positive demeanour, smart appearance, hardworking, flexible, reliable and good communicator
- Attention to detail and accuracy, for example, completing patient identification checks
- Ability to work on own initiative as well as part of a team
- To work well under pressure whilst ensuring that the patient is always the first priority
- Ability to lift, bend, push, pull and stand for long periods of time
- Geographical knowledge of the Calderdale area
- Access to a car is required with business insurance
- Ability to learn from mistakes
Person Specification
QUALIFICATIONS / TRAINING
Essential
- Educated to GCSE level A* - D or equivalent in Mathematics & English
- Willingness to complete further training to complement and support specified role
Desirable
- Level 2 NVQ/QCF or equivalent in healthcare related subject
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential
- Previous experience of working in a health care setting and understanding of equality and diversity and compassionate care
- Effective skills in communication when dealing with difficult/vulnerable people
- Experience of complying with legislation, policies and procedures
- Experience of working in an ever changing environment
- Experience of basic computer skills such as Microsoft Word, Excel and Access
- Demonstrate a person centred approach
Desirable
- Previous Phlebotomy experience
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES
Essential
- Compassionate, caring, empathetic and understanding
- Professional and positive demeanour, smart appearance, hardworking, flexible, reliable and good communicator
- Attention to detail and accuracy, for example, completing patient identification checks
- Ability to work on own initiative as well as part of a team
- To work well under pressure whilst ensuring that the patient is always the first priority
- Ability to lift, bend, push, pull and stand for long periods of time
- Geographical knowledge of the Calderdale area
- Access to a car is required with business insurance
- Ability to learn from mistakes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
