Contract and Performance Manager

Calderdale and Huddersfield NHS Foundation Trust

The closing date is 03 November 2024

Job summary

The Trust has two major Estates and Facilities management contracts which are critical to the delivery of support services to CHFT. The post includes the effective and efficient management of the Contract Partners involved in the delivery of these services. The contracts include a Private Finance Initiative (PFI) contract at Calderdale Royal Hospital (CRH), and a contract operated with the Trust's Wholly Owned Subsidiary (WOS), Calderdale and Huddersfield Solutions Ltd (CHS) at Huddersfield Royal Infirmary (HRI) and other community properties.

Main duties of the job

The post holder has the lead role in the management of these contracts ensuring the obligations of the contract partners are always delivered in full to ensure the Trust's commitment to patient care and the hospital environment is met. The post holder will be responsible for providing good commercial and financial governance of these arrangements, promoting a culture of continuous improvement to provide better value for money for the Trust, and managing and implementing change. The post holder will always ensure that the arrangements are fit for purpose and will be the conduit between the Trust's operational Departments and Divisions and the Contract Partners.

The Trust is currently implementing a reconfiguration of its service provision that includes significant changes to its estate and its contracted services. The post holder has a lead role in supporting the reconfiguration activities and working with the Contract Partners to adapt their service provisions. These activities will include the exit of current PFI Partners and transition of services to CHS, and the hand back of assets and the close out of current PFI contract arrangements. At all times the post holder will ensure that these activities comply with the requirements of Infrastructure & Projects Authority (IPA).

About us

We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.

We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

372-CORP1888

Job locations

Calderdale Royal Hospital

Salterhebble

Halifax

HX3 0PW


Job description

Job responsibilities

General Responsibilities

Take the lead role in managing the Estates and Facilities Management Contracts with the Contract Partners.

Act as the subject matter expert in respect to the Estates and Facilities Management Contracts to ensure the Trusts interests are protected and all parties discharge their respective obligations.

To seek and provide assurance against regulatory requirements and national guidance relating to the services provided by the Estates and Facilities Management Contracts. To include compliance against Healthcare Technical Memorandums and other applicable standards.

To seek and provide assurance that the services and service performance metrics are being met in full, as described in the service schedules or Service Level Agreements.

To act as a focal point for Trust issues that impact on or are impacted by, the Contract Partners, and facilitate their resolution.

Responsible for overseeing contractual changes through the variation process with Contract Partners across both the PFI and arrangements with CHS.

To ensure good Health and Safety practices are adopted by the Contract Partners and their interactions with the Trust, ensuring Trust policies are adopted. To ensure that The Trust and the Contract Partners collaborate to manage health and safety compliance where the services overlap or join. To report incidents, using the Trust reporting tool, where incidents have occurred where visitors, patients or Trust staff have been impacted by the Contract Partners actions/non action.

To ensure that Trust Policies are issued and understood by the Contract Partners and are implemented within their services.

To lead and direct audit work to provide assurance that all contract obligations of the contract parties are delivered, and the regulatory requirements are met.

Establish and maintain effective working relationships with a range of internal stakeholders to ensure the Estates and Facilities Management services continue to provide the required level of service.

Establish and maintain effective working relationships with a range of external stakeholders and partners, including the Estates and Facilities contractors to ensure the aims and objectives are met.

Responsible for chairing monthly Contact and Performance Meetings between the Trust and Estates and Facilities Management Partners

Responsible for facilitating quarterly/bimonthly Contract and Performance meetings between the senior leadership team of the Trust and senior representatives of the Estates and Facilities Management Partners.

To identify early warning signs of emerging issues and seek resolution between the Trust and Estates and Facilities Management Partners.

Full list of main responsibilities can be found in the Job description.

Job description

Job responsibilities

General Responsibilities

Take the lead role in managing the Estates and Facilities Management Contracts with the Contract Partners.

Act as the subject matter expert in respect to the Estates and Facilities Management Contracts to ensure the Trusts interests are protected and all parties discharge their respective obligations.

To seek and provide assurance against regulatory requirements and national guidance relating to the services provided by the Estates and Facilities Management Contracts. To include compliance against Healthcare Technical Memorandums and other applicable standards.

To seek and provide assurance that the services and service performance metrics are being met in full, as described in the service schedules or Service Level Agreements.

To act as a focal point for Trust issues that impact on or are impacted by, the Contract Partners, and facilitate their resolution.

Responsible for overseeing contractual changes through the variation process with Contract Partners across both the PFI and arrangements with CHS.

To ensure good Health and Safety practices are adopted by the Contract Partners and their interactions with the Trust, ensuring Trust policies are adopted. To ensure that The Trust and the Contract Partners collaborate to manage health and safety compliance where the services overlap or join. To report incidents, using the Trust reporting tool, where incidents have occurred where visitors, patients or Trust staff have been impacted by the Contract Partners actions/non action.

To ensure that Trust Policies are issued and understood by the Contract Partners and are implemented within their services.

To lead and direct audit work to provide assurance that all contract obligations of the contract parties are delivered, and the regulatory requirements are met.

Establish and maintain effective working relationships with a range of internal stakeholders to ensure the Estates and Facilities Management services continue to provide the required level of service.

Establish and maintain effective working relationships with a range of external stakeholders and partners, including the Estates and Facilities contractors to ensure the aims and objectives are met.

Responsible for chairing monthly Contact and Performance Meetings between the Trust and Estates and Facilities Management Partners

Responsible for facilitating quarterly/bimonthly Contract and Performance meetings between the senior leadership team of the Trust and senior representatives of the Estates and Facilities Management Partners.

To identify early warning signs of emerging issues and seek resolution between the Trust and Estates and Facilities Management Partners.

Full list of main responsibilities can be found in the Job description.

Person Specification

Qualifications

Desirable

  • Educated to degree level in relevant subject
  • Chartered or Corporate Membership of a relevant professional organisation

Knowledge

Essential

  • Substantial experience in managing or delivering a PFI Contract and outsourced Contract Partners.
  • Substantial experience of managing contract performance of major Contract Partners.
  • Extensive experience of working at senior management level
  • Experience of leading and developing staff
  • Experience of managing budgets
  • Ability to initiate and support change within the Trust to ensure continuous improvement of the services.

Desirable

  • Extensive experience in working in a hospital or care setting.
  • Experience of decision making and using initiative to make a difference.
  • Ability to identify creative solutions to problems
  • Flexible and adaptable to emerging issues with ability to prioritise workload.

Communication and Relationships inc Management Responsibilities

Essential

  • Extensive experience in creating and developing professional relationships.
  • Extensive experience in team working and developing and maintaining relationships at all levels.
  • Ability to understand and analyse a broad range of complex information and conveying data in a clear and concise manner.
  • Resilient with the ability to motivate others.

Desirable

  • Skilled in multi-tasking and working across disciplines
  • Excellent communication skills and the ability to communicate key messages to internal and external stakeholders.
Person Specification

Qualifications

Desirable

  • Educated to degree level in relevant subject
  • Chartered or Corporate Membership of a relevant professional organisation

Knowledge

Essential

  • Substantial experience in managing or delivering a PFI Contract and outsourced Contract Partners.
  • Substantial experience of managing contract performance of major Contract Partners.
  • Extensive experience of working at senior management level
  • Experience of leading and developing staff
  • Experience of managing budgets
  • Ability to initiate and support change within the Trust to ensure continuous improvement of the services.

Desirable

  • Extensive experience in working in a hospital or care setting.
  • Experience of decision making and using initiative to make a difference.
  • Ability to identify creative solutions to problems
  • Flexible and adaptable to emerging issues with ability to prioritise workload.

Communication and Relationships inc Management Responsibilities

Essential

  • Extensive experience in creating and developing professional relationships.
  • Extensive experience in team working and developing and maintaining relationships at all levels.
  • Ability to understand and analyse a broad range of complex information and conveying data in a clear and concise manner.
  • Resilient with the ability to motivate others.

Desirable

  • Skilled in multi-tasking and working across disciplines
  • Excellent communication skills and the ability to communicate key messages to internal and external stakeholders.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale Royal Hospital

Salterhebble

Halifax

HX3 0PW


Employer's website

https://www.cht.nhs.uk (Opens in a new tab)


Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale Royal Hospital

Salterhebble

Halifax

HX3 0PW


Employer's website

https://www.cht.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Director of Finance

Gary Boothby

gary.boothby@cht.nhs.uk

07557576390

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

372-CORP1888

Job locations

Calderdale Royal Hospital

Salterhebble

Halifax

HX3 0PW


Supporting documents

Privacy notice

Calderdale and Huddersfield NHS Foundation Trust's privacy notice (opens in a new tab)