Calderdale and Huddersfield NHS Foundation Trust

Clinical Support Worker Plain Film, Dexa & Teledermatology

This job is now closed

Job summary

To undertake all duties associated with assisting to deliver the provision of a modern diagnostic imaging and medical photography service, providing high standards of patient care at all times.

To work within the operational hours of the departments as necessary.

Receive patients on arrival in the department.

Undertake reception duties including patient identity checks as per trust policy.

Be fully conversant with all aspects of the Radiology Information System (CRIS).

Ensure relevant pre procedure and safety checklists are complete and have an understanding of the importance of the questions. Take appropriate action where necessary.

Deal with enquiries from patients and staff by telephone and in person.

To assist radiographic staff with daily workload and planning including contacting wards to arrange transport (using the Capacity Management module) and preparation for inpatients attending the department.

Assist the patient prior to, during and post examination as required.

To assist the medical photography team with all teledermatology examinations.

Main duties of the job

To prepare the clinical area for examinations/daily workload.

To set up/prepare for procedures as required and ensuring ANTT is used where necessary.

To maintain adequate stock levels within the clinical area.

To assist radiographic, medical photography and medical staff in the preparation of patients, equipment, safe manual handling and positioning of patients including cannulation where necessary.

To provide a high standard of patient care, comfort and reassurance in order to comply with trust policies and departmental protocols.

To maintain a clean and safe working environment for each examination.

Monitor patients post procedure or imaging examination and alert the appropriate Practitioner or Consultant Radiologist of any problems.

About us

We employ more than 6,500 staffwho deliver compassionate care from our two main hospitals,Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, healthcentres and in patients' homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.

We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children's and young people's services; end of life care and outpatient and diagnostic imaging services.

We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.

We continue to modernise and invest in our health services to build on our strong reputation.Foundation trusts are public leaders in improving quality in health services. They are part of the NHS- yet decisions about what they do and how they do it are driven by independent boards. Boardslisten to their Council of Governors and respond to the needs of their members - patients, staff andthe local community.

Foundation trusts provide what the health service wants, yet are also free to invest quickly in thechanges to the local community needs, in striving to be the best, and in putting their patients first.

Date posted

20 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

372-FSS2542

Job locations

Calderdale and Huddersfield

HD3 3EA

Job description

Job responsibilities

To undertake all duties associated with assisting to deliver the provision of a modern diagnostic imaging and medical photography service, providing high standards of patient care at all times.

Monitor patients undergoing interventional/contrast studies before, during and after the procedure.

To work in a controlled area (exposure to radiation) and ensure that the use of any necessary radiation safety measures are in place for self, colleagues and patients.

To ensure the patient and examination rooms are clean and free from bodily fluids following the examination and provide appropriate aftercare as required.

To work in-line with all trust policies and procedures.

To adhere to manual handling and health and safety policies to ensure all reasonable precautions are taken for managing own workplace and the safety of others.

To undertake any reasonable duty as requested by supervisor, line manager and the Radiology Service Manager.

Demonstrate a high level of team working and autonomous practice, within specific guidelines, relevant to the different working areas.

To ensure the patient is aware how and where to obtain results and follow up appointments.

To take control of stock and order consumables.

Job description

Job responsibilities

To undertake all duties associated with assisting to deliver the provision of a modern diagnostic imaging and medical photography service, providing high standards of patient care at all times.

Monitor patients undergoing interventional/contrast studies before, during and after the procedure.

To work in a controlled area (exposure to radiation) and ensure that the use of any necessary radiation safety measures are in place for self, colleagues and patients.

To ensure the patient and examination rooms are clean and free from bodily fluids following the examination and provide appropriate aftercare as required.

To work in-line with all trust policies and procedures.

To adhere to manual handling and health and safety policies to ensure all reasonable precautions are taken for managing own workplace and the safety of others.

To undertake any reasonable duty as requested by supervisor, line manager and the Radiology Service Manager.

Demonstrate a high level of team working and autonomous practice, within specific guidelines, relevant to the different working areas.

To ensure the patient is aware how and where to obtain results and follow up appointments.

To take control of stock and order consumables.

Person Specification

QUALIFICATIONS / TRAINING

Essential

NVQ level 3 or equivalent experience
GCSE English and Mathematics grade 9-2 (A*-E) or equivalent

Desirable

ANTT training
IV Cannulation

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

Evidence that you have the ability to work as part of a team
Evidence of computer literacy

Desirable

Recent experience of working in a health-related environment
Evidence of working with a wide range of patients with differing care needs
Evidence of practical experience with general office work and be used to dealing with the general public

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

Ability to use own initiative and adapt to different situations
Ability to work under pressure
Good interpersonal skills both verbal and written
Demonstrate good time management
Ability to handle aggressive, distressing, or sensitive situations

Person Specification

QUALIFICATIONS / TRAINING

Essential

NVQ level 3 or equivalent experience
GCSE English and Mathematics grade 9-2 (A*-E) or equivalent

Desirable

ANTT training
IV Cannulation

KNOWLEDGE, EXPERIENCE & EXPERTISE

Essential

Evidence that you have the ability to work as part of a team
Evidence of computer literacy

Desirable

Recent experience of working in a health-related environment
Evidence of working with a wide range of patients with differing care needs
Evidence of practical experience with general office work and be used to dealing with the general public

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

Essential

Ability to use own initiative and adapt to different situations
Ability to work under pressure
Good interpersonal skills both verbal and written
Demonstrate good time management
Ability to handle aggressive, distressing, or sensitive situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale and Huddersfield

HD3 3EA

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Calderdale and Huddersfield

HD3 3EA

Employer's website

https://www.cht.nhs.uk (Opens in a new tab)