Job summary
The Slough Community Mental Health Service are seeking a dynamic Business Support Manager to join our team.
If you are highly organised, able to prioritise, have experience of working with data/projects, able to maintain a professional approach when working through operational challenges, we need you!
This position is full time, permanent, working on-site five days a week at New Horizon Slough.
Main duties of the job
-
You'll provide supervision to more junior administrative, reception and secretarial staff on a day-to-day basis, assisting with recruitment, sickness, annual leave and the day-to-day allocation of tasks and supervision in order to create a more responsive and flexible service.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.
Job description
Job responsibilities
The must haves for this role:
- Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge
- Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
- Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.
- Experience of managing data for performance and reporting purposes.
- Ability to produce professional documentation to a high standard (minutes, agendas)
- Ability and willingness to travel independently between locations whenrequired.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet thecriteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Paula Brown on paula.brown@berkshire.nhs.uk or Baljit.gill@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
The must haves for this role:
- Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge
- Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
- Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.
- Experience of managing data for performance and reporting purposes.
- Ability to produce professional documentation to a high standard (minutes, agendas)
- Ability and willingness to travel independently between locations whenrequired.
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet thecriteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Paula Brown on paula.brown@berkshire.nhs.uk or Baljit.gill@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education/Qualifications
Essential
- Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline
Desirable
- Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.
Previous Experience
Essential
- Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
- Demonstrable experience of coordinating administrative processes within a busy office and/or care environment.
- Experience of managing data for performance and reporting purposes
- Experience of supervision of staff including performance and absence management.
Knowledge & Skills
Essential
- Work effectively within a team and manage others' workload
Person Specification
Education/Qualifications
Essential
- Degree or equivalent qualification or demonstrable level of knowledge in a relevant discipline
Desirable
- Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge.
Previous Experience
Essential
- Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
- Demonstrable experience of coordinating administrative processes within a busy office and/or care environment.
- Experience of managing data for performance and reporting purposes
- Experience of supervision of staff including performance and absence management.
Knowledge & Skills
Essential
- Work effectively within a team and manage others' workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
