Administrator

Job summary

Are you an experienced administrator wanting to work in a friendly and supportive admin team?

Are you looking for a rewarding role where the work you do helps make a difference to young people in crisis?

Our Reading based CAMHS Rapid Response team are looking for a Band 3 Administrator. In this role, you will be supporting our clinicians by answering phone calls, drafting and proof-reading letters, attending and minuting meetings, and managing shared inboxes and diaries.

Strong communication skills are essential as you will be liaising with other NHS services and the public via phone and email on a daily basis. You will need to have good attention to detail, be well organised and have demonstrable experience in using the Microsoft Office Suite including Word and Excel to a high standard.

Your team, CAMHS Rapid Response, responds to young people referred in crisis. Clinicians offer assessment, and short-term community support to young people and their parents/carers. You'll work alongside 2 other administrators supporting this busy, diverse and multidisciplinary team. You'll find that staff have genuine job satisfaction and that learning and development is encouraged and nurtured.

Working hours will be between 09:00 - 17:00 Monday to Friday. There may be opportunity to work 08.00 - 16.00.

Main duties of the job

• Working as part of an administrative team, you will support our clinicians in sending out correspondence and booking appointments. You will answer emails and telephone calls, following up actions where required.
• You will need to be experienced in taking minutes at meetings, diary management and confident in using the full Microsoft Office suite including Outlook, Word, and Excel.
• You will also be required to work on your own initiative and demonstrate a willingness to help others as a key member of the team.
• The ability to build effective relationships, with a flexible approach to work is essential.
• You will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post.
• Carry out day-to-day organisation of systems to ensure the smooth running of the administration team.

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites