Berkshire Healthcare Foundation Trust

Administrator

The closing date is 21 July 2025

Job summary

You will work to support the effective clinical and non-clinical operation of the Slough Memory Clinic by providing necessary administrative support and skills as needed. You will also provide reception duties as required, responding to callers by telephone or in person, in a friendly and professional manner and accurately relay messages for team members.

Your role in the Memory Clinic will require you to support requirements by undertaking a variety of administration and clerical tasks e.g. typing and word processing, input information on RIO, Scan papers to provide an electronic version of the documents when required, undertake any photocopying, collating and distribution of documents as required and ensure that information provided to patients and carers are up to date and in stock.

Your base would be Upton Hospital where we have access to free parking facilities, staff room and a friendly and welcoming team. Working hours are Monday to Friday 9am -5pm.

Main duties of the job

  • You will be based at Slough Memory Clinic, Upton Hospital and provide reception cover for patients and carers who visit the memory clinic for appointments/ groups or other activities.
  • As part of the wider administration team for the Older Adult Mental Health Service, you will maintain all office systems, both electronic and hard copy, across the service, ensuring that services run smoothly through having well planned and organised administrative systems and processes in place

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year per annum (Incl. of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

371-MHS785-A

Job locations

Upton Hospital

Albert Street

Slough

SL1 2BJ


Job description

Job responsibilities

The must haves for this role:

  • Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
  • Knowledge and experience of using a variety of software programmes/packages
  • Ability to work effectively in a team and to work unsupervised and on own initiative, managing own workload
  • Good interpersonal, communication and reporting skills

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Rashieda Ebrahim on 07909 913 261 or mail: rashieda.ebrahim@berkshire.nhs.uk who will be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Job description

Job responsibilities

The must haves for this role:

  • Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
  • Knowledge and experience of using a variety of software programmes/packages
  • Ability to work effectively in a team and to work unsupervised and on own initiative, managing own workload
  • Good interpersonal, communication and reporting skills

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Rashieda Ebrahim on 07909 913 261 or mail: rashieda.ebrahim@berkshire.nhs.uk who will be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications/Training

Essential

  • NVQ3 or equivalent qualification/experience
  • Basic knowledge of administration and/or office procedures
  • Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
  • Knowledge and experience of using a variety of software programmes/packages
Person Specification

Education/Qualifications/Training

Essential

  • NVQ3 or equivalent qualification/experience
  • Basic knowledge of administration and/or office procedures
  • Previous knowledge and experience of working in an office and/or customer care environment, undertaking a full range of administrative duties, including minute-taking
  • Knowledge and experience of using a variety of software programmes/packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Upton Hospital

Albert Street

Slough

SL1 2BJ


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Upton Hospital

Albert Street

Slough

SL1 2BJ


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager (Older People Services M.H.)

Rashieda Ebrahim

rashieda.ebrahim@berkshire.nhs.uk

07909913261

Details

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year per annum (Incl. of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

371-MHS785-A

Job locations

Upton Hospital

Albert Street

Slough

SL1 2BJ


Supporting documents

Privacy notice

Berkshire Healthcare Foundation Trust's privacy notice (opens in a new tab)