Job summary
You will work to support the effective clinical and non-clinical operation of the Slough Memory Clinic by providing necessary administrative support and skills as needed. You will also provide reception duties as required, responding to callers by telephone or in person, in a friendly and professional manner and accurately relay messages for team members.
Your role in the Memory Clinic will require you to support requirements by undertaking a variety of administration and clerical tasks e.g. typing and word processing, input information on RIO, Scan papers to provide an electronic version of the documents when required, undertake any photocopying, collating and distribution of documents as required and ensure that information provided to patients and carers are up to date and in stock.
Your base would be Upton Hospital where we have access to free parking facilities, staff room and a friendly and welcoming team. Working hours are Monday to Friday 9am -5pm.
Main duties of the job
- You will be based at Slough Memory Clinic, Upton Hospital and provide reception cover for patients and carers who visit the memory clinic for appointments/ groups or other activities.
- As part of the wider administration team for the Older Adult Mental Health Service, you will maintain all office systems, both electronic and hard copy, across the service, ensuring that services run smoothly through having well planned and organised administrative systems and processes in place
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.
Details
Date posted
14 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,883 to £26,958 a year per annum (Incl. of HCAS)
Contract
Permanent
Working pattern
Full-time
Reference number
371-MHS785-A
Job locations
Upton Hospital
Albert Street
Slough
SL1 2BJ
Employer details
Employer name
Berkshire Healthcare Foundation Trust
Address
Upton Hospital
Albert Street
Slough
SL1 2BJ
Employer's website
https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Service Manager (Older People Services M.H.)
Rashieda Ebrahim
rashieda.ebrahim@berkshire.nhs.uk
07909913261
Supporting documents
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