Citizen Development Manager

Job summary

INTERNAL ONLY - This post is open to Berkshire Healthcare NHS Employees Only

In this role, you will enable citizen developers by providing guidance, education, advice, and support to help them create their own automated solutions within Berkshire Healthcare's governance framework. You will also promote the citizen developer program, encouraging participation through team channels.

You will support both the citizen developer program and the Intelligent Automation program by managing the centre of excellence within the Power Platform. Working closely with the IA program manager and IA governance leads, you will ensure that the citizen developer program remains well-governed and secure.

Furthermore, you will be responsible for developing and supporting Intelligent Automation solutions on occasion, as requested by the IA Programme Manager.

The role necessitates occasional on-site visits to various locations within the Berkshire Healthcare Trust and attendance at a minimum of four mandatory (2 x pro-rata) in-person team meetings each year.

Main duties of the job

• Lead the development of a community that encourages self-help and troubleshooting among Citizen Developers
• Promote the development of applications by Citizen Developers to improve processes and efficiency within Berkshire Healthcare
• Provide specialist expertise and guidance, offering training programs, support and guidance to better enable the development of applications by Citizen Developers
• Ensure that Citizen Developers understand their responsibilities in application and data governance to sustain a well-managed program
• Work to foster a culture of innovation and responsible development, leveraging the capabilities of Citizen Developers to drive process improvements and efficiency
• Provide specialist expertise and guidance including specialised training programs, including lesson plans as required
• Ensure disaster recovery plans for all services are available, practiced and reviewed on a regular basis
• Maintain an excellent working knowledge of Intelligent Automation, technologies and taking this into account be able to detail how this can be used to support the changing business priorities of the organisation
• Audit and validate data integrity from feeder systems and flagging areas of poor or unsatisfactory quality to the Senior Software Developers and the relevant owners of the data
• Represent the IA programme at stakeholder events

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites