Carers’ Lead, Mental Health Urgent Care

Job description

Job responsibilities

The must haves for this role:

1. Educated to degree level or able to demonstrate equivalent skills in research, writing or analysis.

2. Significant experience working within mental health services.

3. Evidence of continuing professional development.

4. Previous experience of supporting, leading and facilitating groups ideally carer groups.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

We are committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don't hesitate to call: Katie Humphrey, Strategic Carers Lead on 07976 299857 or email: katie.humphrey@berkshire.nhs.uk who'll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications/Training

Essential

• Educated to degree level or able to demonstrate equivalent skills in research, writing or analysis
• Significant experience working within mental health services
• Mentorship or supervision training

Continuous Professional Development

Essential

• Evidence of continuing professional development

Previous Experience

Essential

• Personal or Carer lived experience of mental illness and services
• Previous experience of supporting, leading and facilitating groups - ideally carer groups
• Experience of working effectively in a multi-disciplinary team and multi-agency environment
• Experience of developing and delivering bespoke training within a healthcare setting
• Experience of leadership, delivering coaching, mentoring, supervision and/or appraisal of junior colleagues
• Involvement in service redesign and development.
• Experience of networking, co-developing, engaging and involving stakeholders both internal & external
• Co-producing service developments with service users, families, and their carers
• Experience working within MH Urgent Care Services

Knowledge, Skills & Abilities

Essential

• Excellent knowledge and understanding of the health and social care systems and operating frameworks, clinical observations, recovery approaches etc.
• Demonstrable communication skills including verbal, written, interpersonal and presentation skills
• Ability to manage own workload, prioritise, delegate as appropriate and seek creative solutions to problem solve
• Ability to implement and develop action plans, monitor and audit carer strategy activities
• Strong organisational skills and the ability to analyse situations and be able to make the right decisions
• Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
• Ability to cope in a pressurised environment and apply practical problem-solving and organisational skills
• Advanced IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office, PowerPoint and the internet)
• Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
• Recognise the needs of our culturally diverse community. Ability to treat service users and carers with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person
• Able to communicate and form positive working relationships with peers, carers, service users, and those working in other professions / agencies
• Ability to deal with emotionally demanding situations, to remain calm under pressure, and to be adaptable to demands of the role

Additional Requirements

Essential

• Ability to travel to multiple sites with minimal impact on daily productivity. Car owner/driver and possesses full UK driver's licence or evidence of ability to travel to designated base and other sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Britwell Health Clinic

Wentworth Avenue

Slough

SL2 2DH

Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)