Marketing & Communications Administrator

Berkshire Healthcare Foundation Trust

Information:

This job is now closed

Job summary

Interview will be held on 12th Nov 2024

Both Fixed Term and Secondment roles are available - (ends 30th June 2025)

This is a varied and busy role, and key to making sure that the marketing and communications team can deliver an exceptional service to the organisation.

As an experienced administrator, you will often be the first point of contact into the team and will be able to develop good working relationships with colleagues, external suppliers and stakeholders. You'll also be tech-savvy, using a variety of platforms and content management systems, and be quick to pick up new technology and ways of working.

This is a hybrid post where you will work from home but with travel to our main locations and venues in Berkshire several times a week. You will need to be comfortable juggling multiple tasks, have excellent attention to detail, be super-efficient and have a 'can do', friendly approach. You will have the opportunity to support all aspects of the marketing and communications function and if you enjoy being part of a creative, high performing team, then this could be the role for you!

Main duties of the job

  • Provide the marketing and communications senior leadership team with a full range of administration support including meeting bookings, diary management, conference bookings, travel, and liaising with external/internal suppliers

  • Be the central point of contact for the communications team, liaising with both internal and external clients,responding promptly and accurately to requests.

  • Monitor and manage various inboxes, including the main Marcomms/Digital Marcomms teams inboxes

  • Oversee all purchase orders, making sure products/services are produced and delivered on time, to the correct location, are of expected quality and meet all other order requirements

  • Manage the distribution of internal and external communications, as well as campaign materials, across the service and to various locations across Berkshire as required.

  • Support the team with corporate events, including liaising with suppliers such as audio-visual companies, presenters, catering, venues etc

  • Order merchandise, ensuring items meet quality and branding guidelines and ensure merchandise stocks are monitored and replenished as needed

  • Support the graphic design studio with templated design work e.g., info sheets, PowerPoints and posters

About us

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

Date posted

29 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year per annum, pro rata ( Incl of HCAS)

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

371-CS209-A

Job locations

Communications

London House

Bracknell

RG12 2UT


Job description

Job responsibilities

Themust haves for you to be considered for this role:

  • Previous significant administration experience, working within a busy office environment, supporting a large team

  • Excellent organisational and planning skills with the ability to multitask and input own ideas

  • Outstanding oral and written ability, with sound understanding of grammar

  • Strong IT skills, being able to quickly adapt to new systems and use various software packages

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Cathy Saunders on email:cathy.saunders@berkshire.nhs.uk wholl be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Job description

Job responsibilities

Themust haves for you to be considered for this role:

  • Previous significant administration experience, working within a busy office environment, supporting a large team

  • Excellent organisational and planning skills with the ability to multitask and input own ideas

  • Outstanding oral and written ability, with sound understanding of grammar

  • Strong IT skills, being able to quickly adapt to new systems and use various software packages

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Cathy Saunders on email:cathy.saunders@berkshire.nhs.uk wholl be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

Person Specification

Education/Qualifications/Training

Essential

  • NVQ4 or equivalent qualification in Administration or customer service or equivalent experience
  • European Computer Driving License (ECDL) or equivalent qualification or experience
  • Willingness to undertake relevant training for the role as required

Continuous Professional Development

Essential

  • Undertake regular courses/research to keep on top of latest Microsoft Office/Teams developments

Desirable

  • Demonstrate skill development through training/qualifications /research

Previous Experience

Essential

  • Previous secretarial /administration experience and knowledge and experience of working in a fast paced/busy office environment using MS Office tools including Outlook and MS Teams.
  • Experience of raising and managing requisitions/purchase orders
  • Ability to use a practical problem solving approach in everyday situations.
  • Used to juggling multiple tasks at once, delivering good quality output to agreed timescales
  • Excellent interpersonal, team working and communication skills
  • Ability to arrange and attend meetings, capturing and following up on actions where appropriate
  • Writing clearly and concisely, creating copy for posters, PowerPoint slides and/or updates
  • Experience of producing monthly reports, collate, manage and present data
  • Knowledge and experience of using a variety of software programmes /packages to a high level including MS Office, MS Teams, email marketing platforms, asset banks
  • Advanced keyboard skills
  • Able to work flexibly to fulfil the requirements of the position.
  • Ability to work effectively on own initiative, work unsupervised and manage own workload.
  • Ability to prioritise work, resolve conflicting diary appointments and schedules.
  • Confidentiality and timeliness of action when receiving or sending complex or sensitive information.

Desirable

  • Planning and supporting online and in-person events, carrying out tasks with meticulous attention to detail
  • Supporting on the delivery of marketing/communications campaigns and projects
  • Experience of uploading content to Content Management Systems (websites and intranets)

Additional Requirements

Essential

  • Able to travel independently throughout Berkshire
  • High speed fibre broadband at home to allow for effective home working
Person Specification

Education/Qualifications/Training

Essential

  • NVQ4 or equivalent qualification in Administration or customer service or equivalent experience
  • European Computer Driving License (ECDL) or equivalent qualification or experience
  • Willingness to undertake relevant training for the role as required

Continuous Professional Development

Essential

  • Undertake regular courses/research to keep on top of latest Microsoft Office/Teams developments

Desirable

  • Demonstrate skill development through training/qualifications /research

Previous Experience

Essential

  • Previous secretarial /administration experience and knowledge and experience of working in a fast paced/busy office environment using MS Office tools including Outlook and MS Teams.
  • Experience of raising and managing requisitions/purchase orders
  • Ability to use a practical problem solving approach in everyday situations.
  • Used to juggling multiple tasks at once, delivering good quality output to agreed timescales
  • Excellent interpersonal, team working and communication skills
  • Ability to arrange and attend meetings, capturing and following up on actions where appropriate
  • Writing clearly and concisely, creating copy for posters, PowerPoint slides and/or updates
  • Experience of producing monthly reports, collate, manage and present data
  • Knowledge and experience of using a variety of software programmes /packages to a high level including MS Office, MS Teams, email marketing platforms, asset banks
  • Advanced keyboard skills
  • Able to work flexibly to fulfil the requirements of the position.
  • Ability to work effectively on own initiative, work unsupervised and manage own workload.
  • Ability to prioritise work, resolve conflicting diary appointments and schedules.
  • Confidentiality and timeliness of action when receiving or sending complex or sensitive information.

Desirable

  • Planning and supporting online and in-person events, carrying out tasks with meticulous attention to detail
  • Supporting on the delivery of marketing/communications campaigns and projects
  • Experience of uploading content to Content Management Systems (websites and intranets)

Additional Requirements

Essential

  • Able to travel independently throughout Berkshire
  • High speed fibre broadband at home to allow for effective home working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Communications

London House

Bracknell

RG12 2UT


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

Communications

London House

Bracknell

RG12 2UT


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Director of Marketing & Communications

Cathy Saunders

cathy.saunders@berkshire.nhs.uk

07825755071

Date posted

29 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year per annum, pro rata ( Incl of HCAS)

Contract

Fixed term

Duration

8 months

Working pattern

Part-time

Reference number

371-CS209-A

Job locations

Communications

London House

Bracknell

RG12 2UT


Supporting documents

Privacy notice

Berkshire Healthcare Foundation Trust's privacy notice (opens in a new tab)