Job summary
Interview will be held on 22nd Nov 2024
Systems Administrator - Mixed working from home, Bracknell and Reading. The working pattern can be negotiated.
Do you like solving problems? and have an strong eye for accuracy and process?
If you are self-motivated, able to work from home and maintain passion and motivation, working in a fast-paced support environment then this is role for you. Working with our Clinical Services and wider teams you will build systems, understand functionality, and work out the most effective way for the systems to support clinical processes.
You will grow and support our 1st line support teams with escalation and support. You will work with suppliers, building good relationships, so where problems cant be solved locally we get the best solutions from our suppliers. In our Trust we mainly use RiO and electronic prescribing and medicines administration (ePMA) together with a number of other systems, so the majority of the role will be focused on RiO and ePMA.
Main duties of the job
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Job description
Job responsibilities
Themust haves for this role:
A years experience in an IT environment
ITIL Foundation or equivalent experience
Experience of using Microsoft Office Applications
Effective planning and organisation skills
Excellent Relationship skills
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to contact Paul Clubley via email:Paul.Clubley@berkshire.nhs.uk wholl be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
Themust haves for this role:
A years experience in an IT environment
ITIL Foundation or equivalent experience
Experience of using Microsoft Office Applications
Effective planning and organisation skills
Excellent Relationship skills
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to contact Paul Clubley via email:Paul.Clubley@berkshire.nhs.uk wholl be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential
- Educated to A Level or Degree or equivalent relevant experience
- ITIL Foundation or equivalent experience
Desirable
- Prince 2 or equivalent
- Microsoft Certified or equivalent level of knowledge
Continuous Professional Development
Essential
- Evidence of continuous personal and professional development
Previous Experience
Essential
- Experience in writing Training Guides
- Formal training in Testing applications - or equivalent experience
- Training users experience
- At least one year's experience in an IT environment
- Experience of providing diverse services to multiple customers
- Hands on Testing Tools, and understanding impact on users
- Experience of specifying system modifications at a technical level
- Experience of liaising/negotiating with external and internal suppliers
- Experience in the use of MS Office Applications
- Experience in an Information / Information analysis skills
Desirable
- 2 years experience working/managing a PAS/Database System
- Familiar with MS Access and SQL Applications and language
- Basic understanding of XML and HTML
Knowledge, Skills & Abilities
Essential
- Understand ITIL framework.
- Good keyboard skills
- Experienced in running workshops or large meetings
Desirable
- Knowledge of NHS Data Sets and handling large volumes of data
- A clear understanding of, and knowledge about, information and information technology requirements as applicable to a large multi-faceted, multi-site organisations
Additional Requirements
Essential
- Ability to travel to multiple sites for work and meetings.
Person Specification
Education/Qualifications/Training
Essential
- Educated to A Level or Degree or equivalent relevant experience
- ITIL Foundation or equivalent experience
Desirable
- Prince 2 or equivalent
- Microsoft Certified or equivalent level of knowledge
Continuous Professional Development
Essential
- Evidence of continuous personal and professional development
Previous Experience
Essential
- Experience in writing Training Guides
- Formal training in Testing applications - or equivalent experience
- Training users experience
- At least one year's experience in an IT environment
- Experience of providing diverse services to multiple customers
- Hands on Testing Tools, and understanding impact on users
- Experience of specifying system modifications at a technical level
- Experience of liaising/negotiating with external and internal suppliers
- Experience in the use of MS Office Applications
- Experience in an Information / Information analysis skills
Desirable
- 2 years experience working/managing a PAS/Database System
- Familiar with MS Access and SQL Applications and language
- Basic understanding of XML and HTML
Knowledge, Skills & Abilities
Essential
- Understand ITIL framework.
- Good keyboard skills
- Experienced in running workshops or large meetings
Desirable
- Knowledge of NHS Data Sets and handling large volumes of data
- A clear understanding of, and knowledge about, information and information technology requirements as applicable to a large multi-faceted, multi-site organisations
Additional Requirements
Essential
- Ability to travel to multiple sites for work and meetings.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
