Job summary
Are you looking for a challenge or change of career if so we have an exciting opportunity within Berkshire Healthcare Foundation Trust ASLT Team for an administration assistant.
This post is based at Tilehurst Clinic in Reading though we do occasionally need you to work at other sites or attend meetings within the locality - both East and West Berkshire
We are looking for someone with experience and motivation and a desire to be part of a small but enthusiastic team. You will work alongside the Lead Administrator.
An interest in ASLT is essential and some understanding of our work is needed to be demonstrated at interview.
You should have relevant NHS management/admin experience and a knowledge of RIO is an advantage. You must have up to date IT skills and be confident in dealing with people on the telephone.
It is essential that you have full UK driving licence and access to a vehicle for work purposes. You will need to be fully competent and confident in using computer programmes to prepare communication aids such as books or boards. After initial training you will be required to undertake tasks independently so need to be able to manage your time efficiently.
If you share our passion for people and the dedication to excel, we'd love to hear from you.
We have a close working relationship with the local acute hospitals both Royal Berkshire Hospital and Frimley Park /Wexham Park acute hospitals and also with the other Adult SLT services within BHFT
Main duties of the job
- Supporting the ASLT team on a day to day basis
- Dealing with telephone calls and enquiries
- Booking appointments
- Using RIO patient held records
- Producing communication booklets and other SLT materials for clients
- Updating all patient related leaflets/handouts
- Activelyparticipate in team meetings
- Work flexibly in response to service need across multiple sites
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.
Job description
Job responsibilities
Themust haves for you to be considered for this role:
- A strong interest in SLT
- Good administration skills
- Flexibility, adaptability, and problem-solving skills
- Experience of working independently and reporting back to supervisors
- Advanced written, verbal and digital communication skills
- Car driver/owner and able to use car for work
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call Susannah Johnson on 07770738482wholl be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Job description
Job responsibilities
Themust haves for you to be considered for this role:
- A strong interest in SLT
- Good administration skills
- Flexibility, adaptability, and problem-solving skills
- Experience of working independently and reporting back to supervisors
- Advanced written, verbal and digital communication skills
- Car driver/owner and able to use car for work
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.
Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call Susannah Johnson on 07770738482wholl be delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
Person Specification
Education/Qualifications/Training
Essential
- Good standard of spoken and written English
- Education to 'A' level
- Competent and confidant with electronic information
Desirable
- NVQ level 3 Allied Health Professions Award
Previous Experience
Essential
- The ability to be a good team member
- Good admin experience and ability to organise and run an office
Desirable
- Relevant practical work experience related to the clinical area of this post
- Basic understanding of the role of an SLT
Knowledge, Skills & Abilities
Essential
- Excellent Interpersonal skills
- Able to listen well
- Able to demonstrate empathy with clients, carers and colleagues
- Able to communicate effectively, particularly where barriers to understanding exist
- Able to organise workload and manage time
- Ability to be a good team member
- Able to routinely maintain concentration in all aspects of work
- Able to identify when to seek support
- Willingness to learn and develop
- Able to manage emotional consequences of working with clients with a range of communication disorders and disabilities
Desirable
- Demonstrates good keyboard skills and knowledge of Windows applications
- Knowledge of other electronic information system
Additional Requirements
Essential
- Ability to travel to multiple sites - must be a car driver with access to own vehicle.
Desirable
- Previous NHS work experience
Person Specification
Education/Qualifications/Training
Essential
- Good standard of spoken and written English
- Education to 'A' level
- Competent and confidant with electronic information
Desirable
- NVQ level 3 Allied Health Professions Award
Previous Experience
Essential
- The ability to be a good team member
- Good admin experience and ability to organise and run an office
Desirable
- Relevant practical work experience related to the clinical area of this post
- Basic understanding of the role of an SLT
Knowledge, Skills & Abilities
Essential
- Excellent Interpersonal skills
- Able to listen well
- Able to demonstrate empathy with clients, carers and colleagues
- Able to communicate effectively, particularly where barriers to understanding exist
- Able to organise workload and manage time
- Ability to be a good team member
- Able to routinely maintain concentration in all aspects of work
- Able to identify when to seek support
- Willingness to learn and develop
- Able to manage emotional consequences of working with clients with a range of communication disorders and disabilities
Desirable
- Demonstrates good keyboard skills and knowledge of Windows applications
- Knowledge of other electronic information system
Additional Requirements
Essential
- Ability to travel to multiple sites - must be a car driver with access to own vehicle.
Desirable
- Previous NHS work experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
