Job summary
Interviews to be held on the 20th August 2024.The Clinical Nurse Advisor will provide clinical support, assistance and professional expertise to all callers to the Community Nursing Triage, including both healthcare professionals and patients within Bracknell. The service is the main point of access for Bracknell Community Nursing taking, referrals from professionals and patients requiring healthcare services and the Trust Health Hub.
The Clinical Nurse Advisor, will offer clinical triage and support where appropriate. This may range from signposting the referral co-ordinator/caller to the appropriate service, making a direct referral or offering clinical advice.
The post holder is expected to represent the organisation in a professional and courteous manner at all times and provide advice and information using a level of clinical understanding and professional judgement.
We are a friendly and supportive team, looking for highly motivated RNs who demonstrate a passion for delivering care to the community. Your role will be pivotal in ensuring the local community receive the highest quality of care in their own homes.
Main duties of the job
- To work as a key member of the Triage Team.
- To offer sound clinical advice that oversees entry into our service.
- To maintain up-to-date Statutory and Mandatory training and be prepared to rotate into clinical services as necessary to maintain clinical skills.
- To hold professional registration and adhere to professional codes of practice and conduct.
- To work in conjunction with administrative support staff to provide high quality, clinical triage using knowledge, skills, critical thinking and professional judgement.
- To assist the administrative support staff where required by accepting the transfer of cases requiring additional clinical advice, reviewing recorded clinical information and offering advice.
- To control and manage calls effectively by using skilled questioning, active listening and excellent verbal communication skills in a calm, professional manner.
- The Clinical Nurse Advisor will possess the ability to prioritise tasks, cases and situations appropriately to ensure effective delivery of services during periods of high demand.
- To liaise and communicate clinical information verbally and/or via telephone to Clinical Nursing Staff as appropriate to ensure continuity of care for the caller.
About us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.
Job description
Job responsibilities
The 3 Must Haves for this role:
As a Community Triage Nurse, no day is the same and you will be communicating with patients of varied needs, from wound care to end of life care. Please note you must currently be in the UK with access to a car for work purposes to be eligible for this role. This role will suit a qualified nurse coming to the end of their career or have injury where they can no longer provide nursing care but would be able to utilise your nursing care knowledge when triaging calls.
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.
If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Carol Rutter on 07815 485184 or email: Carol.Rutter@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
The 3 Must Haves for this role:
As a Community Triage Nurse, no day is the same and you will be communicating with patients of varied needs, from wound care to end of life care. Please note you must currently be in the UK with access to a car for work purposes to be eligible for this role. This role will suit a qualified nurse coming to the end of their career or have injury where they can no longer provide nursing care but would be able to utilise your nursing care knowledge when triaging calls.
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips see the help with your application document attached once you click apply.
If youre someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Carol Rutter on 07815 485184 or email: Carol.Rutter@berkshire.nhs.uk wholl be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education/Qualifications/Training
Essential
- Registered General Nurse (RGN)
- NMC Registration (or awaiting)
Continuous Professional Development
Desirable
- Mentorship training
- Evidence of on-going professional development
Previous Experience
Desirable
- Experience of undertaking general assessment by utilising evidence based care.
- Community Nursing experience
- Ability to demonstrate and show evidence of effective clinical skills
- Experience of teaching relatives and carers across all areas of care
Knowledge, Skills & Abilities
Essential
- Ability to identify risks and act accordingly with regard to safety of oneself, patients and others using the appropriate aids.
- Computer literate
Desirable
- Ability to participate in standard setting and audit
Additional Requirements
Essential
- To work bank holidays/weekends or unsocial hours to meet the needs of the service.
- Full UK Driving Licence and use of car for work purposes
Person Specification
Education/Qualifications/Training
Essential
- Registered General Nurse (RGN)
- NMC Registration (or awaiting)
Continuous Professional Development
Desirable
- Mentorship training
- Evidence of on-going professional development
Previous Experience
Desirable
- Experience of undertaking general assessment by utilising evidence based care.
- Community Nursing experience
- Ability to demonstrate and show evidence of effective clinical skills
- Experience of teaching relatives and carers across all areas of care
Knowledge, Skills & Abilities
Essential
- Ability to identify risks and act accordingly with regard to safety of oneself, patients and others using the appropriate aids.
- Computer literate
Desirable
- Ability to participate in standard setting and audit
Additional Requirements
Essential
- To work bank holidays/weekends or unsocial hours to meet the needs of the service.
- Full UK Driving Licence and use of car for work purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
