Mental Health Support Worker

Berkshire Healthcare Foundation Trust

Information:

This job is now closed

Job summary

Interviews to be held on 22-02-2024

Mental Health Practitioner Band 3 Bracknell Home Treatment Team, Churchill House, Bracknell

The role of the mental health practitioner (band 3) within a crisis resolution and home treatment is about helping service user who are under the service or those who are contacting the service for the first time. The ideal candidate will be a caring, responsive, empathic person who can provide support and reassurance to service users who contact service. This role will enable to candidate to gain experience interacting with service users with both common and complex clinical presentations. The ideal candidate will have an opportunity to further develop their knowledge of mental health care and develop their skills when working with service users undergoing a mental health crisis. CRHTT East is a very flexible and supportive place to work.

Main duties of the job

  • The post holder will work as part of a team of nurses, doctors, support workers, social workers, administrative staff.
  • The post holder will be involved in the delivery of care for patients in a mental health crisis either by face to face visits or over the phone, and other virtual means
  • The post holder will provide emotional support for individual in distress and support the team in carrying out risk assessment and risk management plans for the patients

About us

Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:

  • Flexible working options to support work-life balance.
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave.
  • Free parking across Trust sites

Date posted

08 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year Per annum (Incl of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

371-MHS270

Job locations

East Crisis Resolution HTT

Church Hill House

Bracknell

RG12 7FR


Job description

Job responsibilities

The4 must haves for you to be considered for this role:

  1. Experience working in an acute mental health setting or have a psychology degree
  2. Be caring and have empathy towards people going through a mental health crisis
  3. A clean, valid driving license and access to a car
  4. Ability to work as a team and have a flexible approach

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated Outstanding by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.

If you recognise yourself in theserequirements,we recommend you apply today!

We are happy to answer any questions that you may have. Please dont hesitate to call the recruiting manager:Jackie Glenisteron 07995013928 or email jackie.glenister@berkshire.nhs.uk wholl be delighted to answer any questions you may have about the role.

Job description

Job responsibilities

The4 must haves for you to be considered for this role:

  1. Experience working in an acute mental health setting or have a psychology degree
  2. Be caring and have empathy towards people going through a mental health crisis
  3. A clean, valid driving license and access to a car
  4. Ability to work as a team and have a flexible approach

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated Outstanding by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers. For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.

If you recognise yourself in theserequirements,we recommend you apply today!

We are happy to answer any questions that you may have. Please dont hesitate to call the recruiting manager:Jackie Glenisteron 07995013928 or email jackie.glenister@berkshire.nhs.uk wholl be delighted to answer any questions you may have about the role.

Person Specification

Education/Qualifications

Essential

  • Good general education including GCSE maths and English or equivalent
  • NVQ 3 or equivalent qualification/experience

Previous Experience

Essential

  • Previous knowledge and experience of working in a care environment and with service users who have complex mental health needs

Desirable

  • Previous experience working in a crisis resolution/home treatment team

Knowledge, Skills & Abilities

Essential

  • Knowledge of care related procedures and practices
  • Basic level of healthcare knowledge, clinical observations and the Mental Health Act
  • Good interpersonal, communication, observation and reporting skills
  • Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
  • Ability to use a practical problem solving approach in everyday situations
  • Basic IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
  • Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
  • Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload

Desirable

  • Psychology degree or other relevant psychology training which can provide a knowledge base and skills for people experiencing a mental health crisis

Additional Requirements

Essential

  • Ability to travel to multiple sites
Person Specification

Education/Qualifications

Essential

  • Good general education including GCSE maths and English or equivalent
  • NVQ 3 or equivalent qualification/experience

Previous Experience

Essential

  • Previous knowledge and experience of working in a care environment and with service users who have complex mental health needs

Desirable

  • Previous experience working in a crisis resolution/home treatment team

Knowledge, Skills & Abilities

Essential

  • Knowledge of care related procedures and practices
  • Basic level of healthcare knowledge, clinical observations and the Mental Health Act
  • Good interpersonal, communication, observation and reporting skills
  • Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
  • Ability to use a practical problem solving approach in everyday situations
  • Basic IT skills and the ability to navigate around various systems and software packages (such as outlook, databases, MS office and the internet)
  • Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
  • Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload

Desirable

  • Psychology degree or other relevant psychology training which can provide a knowledge base and skills for people experiencing a mental health crisis

Additional Requirements

Essential

  • Ability to travel to multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

East Crisis Resolution HTT

Church Hill House

Bracknell

RG12 7FR


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Berkshire Healthcare Foundation Trust

Address

East Crisis Resolution HTT

Church Hill House

Bracknell

RG12 7FR


Employer's website

https://www.berkshirehealthcare.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Service Manager

Jackie Glenister

jackie.glenister@berkshire.nhs.uk

07995013928

Date posted

08 February 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,008 to £25,553 a year Per annum (Incl of HCAS)

Contract

Permanent

Working pattern

Full-time

Reference number

371-MHS270

Job locations

East Crisis Resolution HTT

Church Hill House

Bracknell

RG12 7FR


Supporting documents

Privacy notice

Berkshire Healthcare Foundation Trust's privacy notice (opens in a new tab)