Job summary
Divisional Business and Admin Manager Thames Valley & Hampshire
(Internal Applicants only)
We are looking for a highly motivated, driven Business Manager to lead our Administration teams across the Thames Valley & Hampshire.
The post holder will support the Head of Health and Justice Division in the implementation, delivery and operational management of the services within the portfolio. In addition, this will involve taking a lead on the services information and performance requirements and support of the delegated budgets associated within the areas of responsibility. The role will include acting as administrative lead across the services, providing line management support for the administrative teams, including the development and performance management of staff.
You will be an integral part of the leadership team and you'll share our ambition to become a Centre of Excellence.
The successful candidate will have previous experience of the line and performance management of staff, excellent interpersonal skills and experience of data collection, data analysis and the creation of accurate meaningful reports. MS Office experience is a must and you should also have an extensive background in administrative and clerical procedures.
We are looking for someone who is enthusiastic and proactive in their thinking with an excellent focus on quality and improvement initiatives to join a leadership team dedicated to delivering the best service possible.
Main duties of the job
This post is open to Berkshire Healthcare NHS Employees Only
- You will oversee and support the provision of exceptionally high-class administrative support to the management team to ensure the effective operation of the service and delivery of its reporting obligations. This will include supporting recruitment, key projects, process and procedure review and process writing.
- You will be responsible for implementing and maintaining effective business management systems and processes.
- You will support the Head of Service to review capacity and demand on a regular basis to ensure balance is achieved and to take action on any variances to eliminate bottlenecks. This will involve working closely with the Service Managers to improve quality, performance and governance arrangements of team.
- You will develop and maintain systems in order to oversee the collation of required information to meet service reporting obligations. Providing assurance that clinical and activity data for the services is up to date and to the required quality standards.
- Work with line managers to ensure regular appraisals and performance reviews are undertaken against agreed objectives.
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Job description
Job responsibilities
The must haves for you to be considered for this role:
- Proven experience of working in a performance and information capacity with proven ability to analyse, interpret, explain and present data.
- At least two years previous experience of the line and performance management of staff and a demonstrable commitment to ongoing staff development.
- Previous experience of SQL database management issues and data processing with extensive experience of MS Office software and advanced Excel.
- Previous demonstrable knowledge and experience of a range of business and administration functions including data analysis.
- Able to develop and apply creative solutions to problems with a focus on change management and continuous improvement.
- Must be able to work on a flexible location basis to meet the needs of the Service.
Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated Outstanding by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers.
For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.
If you recognise yourself in theserequirements,we would recommend you apply today!
We are happy to answer any questions that you may have. Please dont hesitate to call: Tracey Fox on 07855 146012 or email: Tracey.Fox@Berkshire.NHS.UK wholl be delighted to help.
Job description
Job responsibilities
The must haves for you to be considered for this role:
- Proven experience of working in a performance and information capacity with proven ability to analyse, interpret, explain and present data.
- At least two years previous experience of the line and performance management of staff and a demonstrable commitment to ongoing staff development.
- Previous experience of SQL database management issues and data processing with extensive experience of MS Office software and advanced Excel.
- Previous demonstrable knowledge and experience of a range of business and administration functions including data analysis.
- Able to develop and apply creative solutions to problems with a focus on change management and continuous improvement.
- Must be able to work on a flexible location basis to meet the needs of the Service.
Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated Outstanding by the CQC, we have a history of strong financial performance and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers.
For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow.
If you recognise yourself in theserequirements,we would recommend you apply today!
We are happy to answer any questions that you may have. Please dont hesitate to call: Tracey Fox on 07855 146012 or email: Tracey.Fox@Berkshire.NHS.UK wholl be delighted to help.
Person Specification
Education/Qualifications
Essential
- A high standard of education including GCSE's in English Language and Mathematics, Statistics or equivalent qualification
- Educated to degree standard or post graduate diploma/or equivalent experience and knowledge pertinent to the post
- Previous experience of a range of business procedures or completion of recognised business qualification or a graduate
- Advanced IT skills
Desirable
- Qualification in an information related subject to Advanced level or equivalent.
Continuous Professional Development
Essential
- Evidence of commitment to ongoing continuous professional development
Previous Experience
Essential
- Proven previous experience of working in a performance and information capacity
- At least 2 years previous experience of the line management of staff
- Previous experience in the use and collection of performance and activity data
- Previous experience of database management issues and data processing
- Extensive experience in MS office software including email, word processing, database and Excel
Desirable
- Experience of budgetary accountability and management
Knowledge, Skills & Abilities
Essential
- Understanding and knowledge of the key stakeholders and the opportunities and risks
- Ability to analyse, interpret, explain and present data in a meaningful, concise and relevant way
- Ability to develop Excel/Generic Database systems for data capture and analysis
- Exceptional editing, grammar, writing and software skills
- Extensive knowledge of office and business administration procedures
- Excellent oral and written communication skills, and the ability to compose correspondence appropriate to a wide ranging audience
- Demonstrated ability to work independently and in a team environment
- Ability to maintain strong working relationships with other staff in offices of interest
- Highly developed organisational skills with exceptional attention to detail
- Able to identify critical issues and priorities and deliver targets within timescale
- Problem solving and analytical skills
Desirable
- Knowledge of NHS data definitions
- Knowledge of workplace Health and Safety legislation
Personal Requirements
Essential
- Ability to engage and influence team members, with strong negotiation skills.
- Ability to adapt to unpredictable work pattern, in a busy environment with constant interruptions
- Proactive and flexible approach to workload
Additional Requirements
Essential
- Must be able to work on a flexible basis to meet the needs of the Service.
Person Specification
Education/Qualifications
Essential
- A high standard of education including GCSE's in English Language and Mathematics, Statistics or equivalent qualification
- Educated to degree standard or post graduate diploma/or equivalent experience and knowledge pertinent to the post
- Previous experience of a range of business procedures or completion of recognised business qualification or a graduate
- Advanced IT skills
Desirable
- Qualification in an information related subject to Advanced level or equivalent.
Continuous Professional Development
Essential
- Evidence of commitment to ongoing continuous professional development
Previous Experience
Essential
- Proven previous experience of working in a performance and information capacity
- At least 2 years previous experience of the line management of staff
- Previous experience in the use and collection of performance and activity data
- Previous experience of database management issues and data processing
- Extensive experience in MS office software including email, word processing, database and Excel
Desirable
- Experience of budgetary accountability and management
Knowledge, Skills & Abilities
Essential
- Understanding and knowledge of the key stakeholders and the opportunities and risks
- Ability to analyse, interpret, explain and present data in a meaningful, concise and relevant way
- Ability to develop Excel/Generic Database systems for data capture and analysis
- Exceptional editing, grammar, writing and software skills
- Extensive knowledge of office and business administration procedures
- Excellent oral and written communication skills, and the ability to compose correspondence appropriate to a wide ranging audience
- Demonstrated ability to work independently and in a team environment
- Ability to maintain strong working relationships with other staff in offices of interest
- Highly developed organisational skills with exceptional attention to detail
- Able to identify critical issues and priorities and deliver targets within timescale
- Problem solving and analytical skills
Desirable
- Knowledge of NHS data definitions
- Knowledge of workplace Health and Safety legislation
Personal Requirements
Essential
- Ability to engage and influence team members, with strong negotiation skills.
- Ability to adapt to unpredictable work pattern, in a busy environment with constant interruptions
- Proactive and flexible approach to workload
Additional Requirements
Essential
- Must be able to work on a flexible basis to meet the needs of the Service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
