Job summary
The Wokingham Community Older Adults Mental Health Service is looking for an enthusiastic, caring and highly motivated Medical Secretary / Admin Lead to join our friendly and innovative Team. Your base would be Wokingham Community Hospital where we have access to free parking facilities, staff room and a friendly and welcoming team.
Main duties of the job
The post holder will provide full secretarial support to the consultant psychiatrists, and in addition lead a small admin team to ensure the smooth running of the service; including manning the telephone systems, doors and shared administrative tasks and general day to day oversight.
You will need to have a flexible and proactive approach to office duties to ensure a smooth delivery of service to our patient group, carers and team colleagues. You will have excellent communication skills, and work to ensure effective processes and procedures are maintained across the service.
You must be enthusiastic, caring and highly motivated to contribute towards maintaining standards of high-quality care to our patients. In our latest CQC inspection we achieved 'Outstanding' and therefore the successful candidate would be expected to work towards helping the service maintain these accolades of high standards
Experience of working with older people with a mental illness is desirable.
Core hours Monday - Friday 9-5
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave.
- Free parking across Trust sites
Job description
Job responsibilities
The must haves for you to be considered for this role:
- NVQ3/RSAIII or equivalent qualification/experience including audio typing
- Previous knowledge or experience of working in an office and /or patient care environment, undertaking administrative duties
- Demonstrate advanced communication skills with patients, carers and colleagues
- Have a can do attitude and enjoy working as part of a team
- Be enthusiastic, caring and highly motivated to contribute towards maintaining standards of high-quality care to our patients
We are happy to answer any questions that you may have. Please dont hesitate to call Clare Leask (Service manager) on0118 904 7200 or email:Clare.Leask@berkshire.nhs.uk
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Job description
Job responsibilities
The must haves for you to be considered for this role:
- NVQ3/RSAIII or equivalent qualification/experience including audio typing
- Previous knowledge or experience of working in an office and /or patient care environment, undertaking administrative duties
- Demonstrate advanced communication skills with patients, carers and colleagues
- Have a can do attitude and enjoy working as part of a team
- Be enthusiastic, caring and highly motivated to contribute towards maintaining standards of high-quality care to our patients
We are happy to answer any questions that you may have. Please dont hesitate to call Clare Leask (Service manager) on0118 904 7200 or email:Clare.Leask@berkshire.nhs.uk
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Person Specification
Education Qualifications Training
Essential
- NVQ3/RSAIII or equivalent qualification/experience including audio typing
- Knowledge of administration and/or office procedures
- Previous knowledge or experience of working in an office and /or patient care environment, undertaking administrative duties
- Educated to GCSE Grade C (or equivalent), including Maths and English
Desirable
- Managerial qualifications and or relevant experience of working as an admin lead
Experience
Essential
- Minimum of 2 years secretarial experience
- Organisational Skills
Desirable
- Mental Health/ Medical / NHS background
Knowledge, Skills & Abilities
Essential
- Demonstrates proficient key board skills
- Computer literate with an ability to navigate around various systems and software packages including MS Office Suite, the internet and databases
- Excellent administrative & secretarial skills
- Demonstrates confidential and effective written and verbal communication skills, with the ability to empathise, be supportive and sensitive to the needs of others
- Ability to work effectively in a team and under direction on routine tasks without the need for supervision, prioritising and managing workload
- Ability to use own initiative and apply a practical problem solving approach in everyday situations
- Demonstrates an enthusiastic and flexible approach
- Demonstrates good patient care and telephone skills
- Demonstrates advanced communication skills with patients, carers and colleagues, leading with compassionate
- Multi tasking skills
- Audio typing skill
Desirable
- Experience of working with older people with a mental illness
Personal Qualities
Essential
- Willing to undertake personal development
- Ability to apply attention to detail
- Self Motivated
Person Specification
Education Qualifications Training
Essential
- NVQ3/RSAIII or equivalent qualification/experience including audio typing
- Knowledge of administration and/or office procedures
- Previous knowledge or experience of working in an office and /or patient care environment, undertaking administrative duties
- Educated to GCSE Grade C (or equivalent), including Maths and English
Desirable
- Managerial qualifications and or relevant experience of working as an admin lead
Experience
Essential
- Minimum of 2 years secretarial experience
- Organisational Skills
Desirable
- Mental Health/ Medical / NHS background
Knowledge, Skills & Abilities
Essential
- Demonstrates proficient key board skills
- Computer literate with an ability to navigate around various systems and software packages including MS Office Suite, the internet and databases
- Excellent administrative & secretarial skills
- Demonstrates confidential and effective written and verbal communication skills, with the ability to empathise, be supportive and sensitive to the needs of others
- Ability to work effectively in a team and under direction on routine tasks without the need for supervision, prioritising and managing workload
- Ability to use own initiative and apply a practical problem solving approach in everyday situations
- Demonstrates an enthusiastic and flexible approach
- Demonstrates good patient care and telephone skills
- Demonstrates advanced communication skills with patients, carers and colleagues, leading with compassionate
- Multi tasking skills
- Audio typing skill
Desirable
- Experience of working with older people with a mental illness
Personal Qualities
Essential
- Willing to undertake personal development
- Ability to apply attention to detail
- Self Motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
