Job summary
We are looking for you to join our Hampshire Liaison and Diversion team (L&D). You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and up to prison. This position offers an excellent opportunity for career progression.
We are a dynamic, people-centred team who are looking for some who is passionate about health outcomes for those making their way through the criminal justice system.
With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.
Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare 'Team of the Year' and runner-up for the Howard League for Penal Reform 'Liaison and Diversion Service of the Year'.
We value our employees and put people first. We achieved an 'Outstanding' rating overall in our latest CQC inspection, which found that: 'Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.'
Main duties of the job
- Monday -Friday 9am-5pm based primarily within court settings, but also meeting service users within the community
- You will support people within court and custody settings who are typically hard to engage, you will talk to families and friends, to gain a holistic understanding of the client's circumstances and facilitate their access to support services, providing individualised support with practical problems or difficulties that may be affecting their health and wellbeing.
- An empathetic advocate of service users, you will promote their rights and responsibilities, building a rapport, whilst maintaining appropriate and transparent boundaries. You will be emotionally resilient, able to cope with people potentially displaying challenging behaviour and distressing situations
- To provide help and advice to service users that includes housing, social isolation and exclusion, education, debt management and employment problems etc.
- To provide the court with written and verbal information pertaining to the individual in a timely fashion to inform disposal
- To work closely and build links with all referring agencies within the custody suite, court and probation acting as a single point of contact for health
- To work autonomously, with the ability to organise and manage own time according to delegated workload
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our vales at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solution
We welcome people who share these values to come and work for us.
Benefits of working for us include:
- Flexible working options to support work-life balance.
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
Job description
Job responsibilities
The must haves for you to be considered for this role:
- An NVQ level 2 in Health & Social Care or equivalent or relevant training to diploma level.
- A warm personality, good communication and people skills.
- Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Travel for work
You will be expected to travel across Hampshire and the Isle of Wight as required and to facilitate this we will support with the following:
- Parking is provided for staff at all sites and any expenses accrued will be reimbursed.
- Salary sacrifice scheme for a new car
- There are other benefits available including Cycle purchase and public transport season ticket loans
Job description
Job responsibilities
The must haves for you to be considered for this role:
- An NVQ level 2 in Health & Social Care or equivalent or relevant training to diploma level.
- A warm personality, good communication and people skills.
- Licence holder with access to your own vehicle who is prepared to travel across multiple sites in Hampshire as required.
If youre someone who shares our passion for excellence and care, join us and lets be outstanding together.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Travel for work
You will be expected to travel across Hampshire and the Isle of Wight as required and to facilitate this we will support with the following:
- Parking is provided for staff at all sites and any expenses accrued will be reimbursed.
- Salary sacrifice scheme for a new car
- There are other benefits available including Cycle purchase and public transport season ticket loans
Person Specification
Education/Qualifications/Training
Essential
- NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent
Desirable
Continuous Professional Development
Essential
- Able to develop through supervision and recognise own limits
- Demonstrate a willingness to upskill into a Band 4 role
- Complete competency framework as set out by the service within an agreed timeframe
Desirable
- Evidence of qualifications
- Evidence of commitment to continue professional development
Previous Experience
Desirable
- Experience of supporting people with identified vulnerabilities
- Experience of working in a multi-disciplinary team
Knowledge, Skills & Abilities
Essential
- Ability to provide practical support in daily living activities
- Knowledge of the Liaison & Diversion agenda
- IT competent
- Good interpersonal skills with the ability to empathise and listen to others
- Ability to be supportive and sensitive to the needs of others
- Ability to engage others and inspire confidence
- Commitment to work as a team member to an agreed plan of care
- Ability to use problem-solving approach in everyday situations
- Ability to work collaboratively with individuals and other organisations
- Ability to celebrate and work with diversity/anti-discriminatory attitude
- Compliance in or willingness to undertake Basic IT training
Desirable
- Knowledge of the health & social care systems
Additional Requirements
Essential
- Full driving License and car owner
- Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Desirable
- Knowledge of equal opportunities, confidentiality and Data Protection
Person Specification
Education/Qualifications/Training
Essential
- NVQ level 2 in Health & Social Care or equivalent and relevant training to diploma level equivalent
Desirable
Continuous Professional Development
Essential
- Able to develop through supervision and recognise own limits
- Demonstrate a willingness to upskill into a Band 4 role
- Complete competency framework as set out by the service within an agreed timeframe
Desirable
- Evidence of qualifications
- Evidence of commitment to continue professional development
Previous Experience
Desirable
- Experience of supporting people with identified vulnerabilities
- Experience of working in a multi-disciplinary team
Knowledge, Skills & Abilities
Essential
- Ability to provide practical support in daily living activities
- Knowledge of the Liaison & Diversion agenda
- IT competent
- Good interpersonal skills with the ability to empathise and listen to others
- Ability to be supportive and sensitive to the needs of others
- Ability to engage others and inspire confidence
- Commitment to work as a team member to an agreed plan of care
- Ability to use problem-solving approach in everyday situations
- Ability to work collaboratively with individuals and other organisations
- Ability to celebrate and work with diversity/anti-discriminatory attitude
- Compliance in or willingness to undertake Basic IT training
Desirable
- Knowledge of the health & social care systems
Additional Requirements
Essential
- Full driving License and car owner
- Skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
Desirable
- Knowledge of equal opportunities, confidentiality and Data Protection
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
