Job summary
Based in Reading at Prospect Park Hospital you will work as part of the Crisis Resolution Home Treatment Team supporting patients in the community to avoid Hospital admission. The post holder will provide brief clinical risk and mental state assessment, formulation and brief psychological interventions for people presenting in mental health crisis. Working via telephone, validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies. Using a range of brief psychological interventions, empower patients, carers and families to manage distress and crisis effectively. With experience working within Mental Health you will enjoy working as part of a large team and thrive in a busy fast paced environment.
Main duties of the job
- The post involves working with clients of the Mental Health Crisis Service over the phone. The working environment includes exposure to high levels of distress in others. There is a requirement for substantial periods of concentration and sitting
- Work with supervision to deliver brief psychological interventions via telephone.
- Undertake clinical risk assessments, based on latest empirical evidence and compliant with local policies and procedures.
- Supervise and support Apprentice and Trainee staff.
- Ensure that individual episodes of care are delivered in a timely, effective and integrated manner.
- Promote a recovery model that empowers patients, carers and relatives to be at the forefront of decision making and ownership of their packages of care and treatment.
- Act as the patients and relatives advocate.
- To be responsible for the accurate maintenance of clinical record keeping and the required communication of individual patient care packages for the post holder's area of responsibility/specialism
About us
Berkshire Healthcare NHS Foundation Trust isa specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you'll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Access to onsite library
- Free onsite parking, managed by a permit and fine system
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff.
- And so much more
Job description
Job responsibilities
- Previous knowledge and experience of working in a care environment and with service users who have complex mental health needs
- Good interpersonal, communication, observation, and reporting skills
- Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
- Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
If you recognise yourself in these requirements, we would recommend you apply today!
We are happy to answer any questions that you may have. Please dont hesitate to call Daren Bailey on 0118 960 5995 or email: anita.onovo@berkshire.nhs.uk wholl be delighted to help.
Job description
Job responsibilities
- Previous knowledge and experience of working in a care environment and with service users who have complex mental health needs
- Good interpersonal, communication, observation, and reporting skills
- Able to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
- Able to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
If you recognise yourself in these requirements, we would recommend you apply today!
We are happy to answer any questions that you may have. Please dont hesitate to call Daren Bailey on 0118 960 5995 or email: anita.onovo@berkshire.nhs.uk wholl be delighted to help.
Person Specification
Education/Qualifications/Training
Essential
- Degree in health/social care or equivalent qualification/experience
2.Previous experience
Essential
- Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations and the Mental Health Act
- Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs
- Experience of managing a busy caseload or service users with a range of mental health conditions and intervention needs
- Experience of working efficiently in a multi-disciplinary team and multi-agency environment
Knowledge, Skills & Abilities
Essential
- Effective and competent interpersonal, influencing, communication, observation and reporting skills
- Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
- Competent IT skills and the ability to navigate around various systems and software packages
- Ability to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
- Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Desirable
- Strong organisational skills and the ability to analyse situations and make the right decisions
- Ability to cope in a pressurised environment and apply practical problem solving skills in everyday situations
Person Specification
Education/Qualifications/Training
Essential
- Degree in health/social care or equivalent qualification/experience
2.Previous experience
Essential
- Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations and the Mental Health Act
- Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs
- Experience of managing a busy caseload or service users with a range of mental health conditions and intervention needs
- Experience of working efficiently in a multi-disciplinary team and multi-agency environment
Knowledge, Skills & Abilities
Essential
- Effective and competent interpersonal, influencing, communication, observation and reporting skills
- Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
- Competent IT skills and the ability to navigate around various systems and software packages
- Ability to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
- Ability to work effectively in a team, work on own initiative, work unsupervised and manage own workload
Desirable
- Strong organisational skills and the ability to analyse situations and make the right decisions
- Ability to cope in a pressurised environment and apply practical problem solving skills in everyday situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
