Job summary
Do you want to be part of the Quality Improvement Senior Leadership Team? If so, this opportunity might be for you.
This opportunity is for a Senior Manager role within the Quality improvement Team, were the successful candidate will be responsible for the Quality Improvement Projects Workstream. Some of the main responsibilities include the overview and responsibility of the White, Yellow, Green Belt programs that we conduct throughout the year, the efficient and effective utilisation of the workstream resources into Breakthrough Objective, Strategic initiative, Mission Critical and Divisional/local projects, as well as the line management of the team.
In order to be supported and successful in this role, you will have dedicated support from the Operational Team Lead for Quality Improvement, alongside the support from the Strategic Head of Quality improvement and the Director of Quality Improvement and Transformation.
You will be in weekly or bi-weekly touch with your line manager (Operational Team Lead for Quality Improvement) to discuss the progress of the workstream, but also areas you require support, celebrate the wins and reflect on the opportunities for improvement.
It is such an exciting time to join the Quality Improvement Projects workstream on this leading position, as we are redefining the responsibilities and reshaping the ways that it is adding value to the Organisation, so your role will be vital into making it as productive and efficient as possible.
Main duties of the job
- The post holder will play a key role in the delivery and embedding of a culture of continuous improvement within the Trust.
- Another priority for the Quality Improvement Program, that the candidate will be required to support is the Breakthrough Objectives (BO) Projects that the Trust is working on.
- A lot of focus will be on ensuring Trust staff have the skills, knowledge, and tools to identify an issue, implement interventions and make improvements to quality.
- Knowledge, training and promotion of our common set of lean tools (e.g. status exchanges, improvement huddles, A3, visual management, scorecards, unit leadership teams, process observation, and process standard work) and behaviours that are being adopted in every service to make small but meaningful improvements.
The 3/4 "must haves" for you to be considered for this role:
- Extensive experience in Quality Improvement and/or Lean methodologies at a senior level (Band 7 and above)
- Extensive experience as a Senior Manager within the NSH (band 7 and above-Equivalent level for colleagues applying with experience from the Industry)
- Yellow belt Practitioner in Quality Improvement/Lean
- Extensive line management experience (minimum of 2 years)
About us
Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated 'Outstanding' by the CQC, we have a history of strong financial performance, and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers.
For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. Some of the benefits of joining our team:
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff.
- And so much more
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.
If you are passionate about, and have extensive experience in, Quality Improvement and/or Lean methodologies at a Senior Level, we would love to hear from you.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.
If you are passionate about, and have extensive experience in, Quality Improvement and/or Lean methodologies at a Senior Level, we would love to hear from you.
Person Specification
Qualifications
Essential
- Educated to post graduate degree level in health-related subject or business, or equivalent, appropriate experience
Desirable
- Coaching qualification
- Educated to Masters level in health-related subject or business
Training
Essential
- Evidence of ongoing Continuous Professional Development
- Lean Green Belt training and certification (or equivalent in an alternative improvement methodology)
- Quality Management Improvement System training (or equivalent training in improvement systems / Lean Management Systems from other organisations)
Desirable
- Coaching or mentoring training
Knowledge, Skills and Experience
Essential
- Experience in leadership role at Band 7, or equivalent, for minimum of 2 years
- Experience of providing QI training to large/small groups
- Experience of leading large QI projects / programmes / workstreams
- Significant experience of applying quality improvement methods, tools, and approaches to facilitate improvement in a complex setting
- Ability to use data for improvement
- Extensive experience of coaching others to use quality improvement methods, tools, and approaches
- Ability to engage with stakeholders to promote the rationale for change and achieve buy in by creating shared commitment and goals for improvement
- Ability to build relationships and make networks with staff across all levels in the organisation
- Excellent interpersonal skills in teaching or delivering information that may be sensitive or complex
- Ability to adapt communication style dependent on audience
- Excellent written and verbal skills
- Ability to translate strategy into actionable plans and lead others to deliver
- High level of organisational skills to manage and run and complex projects/workstreams, timetables and implementations
- Experience in managing teams
Desirable
- Experience of working in a senior position for over 12 months - band 7 or above/ equivalent.
Personal Qualities, Behaviours and Attitudes
Essential
- A passion for improvement work within healthcare
- Create comfortable training and coaching environments for staff to learn in
- Ability to develop personal training and coaching style and adapt to recipients as required
- Humility to "lead from behind"; enabling staff you are training and coaching to make their own improvements
- Use of reflective practice; willing to reflect on self and identify how to improve own performance
- Ability to learn the Trust's improvement system and act as an expert and role model in the organisation
- Ability to thrive in a constantly changing environment
- Ability to work independently and autonomously
- Ability to coach, support and mentor the colleagues under their line management and ultimately help them become the best Improvement Practitioners they can be
Other Qualities
Essential
- Ability to travel to multiple sites across Berkshire
- Experience in line management
- Excellent I.T. skills in all Microsoft Office programmes
Desirable
- Experience of Microsoft Teams for communication and training
Person Specification
Qualifications
Essential
- Educated to post graduate degree level in health-related subject or business, or equivalent, appropriate experience
Desirable
- Coaching qualification
- Educated to Masters level in health-related subject or business
Training
Essential
- Evidence of ongoing Continuous Professional Development
- Lean Green Belt training and certification (or equivalent in an alternative improvement methodology)
- Quality Management Improvement System training (or equivalent training in improvement systems / Lean Management Systems from other organisations)
Desirable
- Coaching or mentoring training
Knowledge, Skills and Experience
Essential
- Experience in leadership role at Band 7, or equivalent, for minimum of 2 years
- Experience of providing QI training to large/small groups
- Experience of leading large QI projects / programmes / workstreams
- Significant experience of applying quality improvement methods, tools, and approaches to facilitate improvement in a complex setting
- Ability to use data for improvement
- Extensive experience of coaching others to use quality improvement methods, tools, and approaches
- Ability to engage with stakeholders to promote the rationale for change and achieve buy in by creating shared commitment and goals for improvement
- Ability to build relationships and make networks with staff across all levels in the organisation
- Excellent interpersonal skills in teaching or delivering information that may be sensitive or complex
- Ability to adapt communication style dependent on audience
- Excellent written and verbal skills
- Ability to translate strategy into actionable plans and lead others to deliver
- High level of organisational skills to manage and run and complex projects/workstreams, timetables and implementations
- Experience in managing teams
Desirable
- Experience of working in a senior position for over 12 months - band 7 or above/ equivalent.
Personal Qualities, Behaviours and Attitudes
Essential
- A passion for improvement work within healthcare
- Create comfortable training and coaching environments for staff to learn in
- Ability to develop personal training and coaching style and adapt to recipients as required
- Humility to "lead from behind"; enabling staff you are training and coaching to make their own improvements
- Use of reflective practice; willing to reflect on self and identify how to improve own performance
- Ability to learn the Trust's improvement system and act as an expert and role model in the organisation
- Ability to thrive in a constantly changing environment
- Ability to work independently and autonomously
- Ability to coach, support and mentor the colleagues under their line management and ultimately help them become the best Improvement Practitioners they can be
Other Qualities
Essential
- Ability to travel to multiple sites across Berkshire
- Experience in line management
- Excellent I.T. skills in all Microsoft Office programmes
Desirable
- Experience of Microsoft Teams for communication and training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
