As and When Security and Car Parking Officer

Job summary

To provide a professional and effective Security Service tailored to meet the needs of Warrington and Halton Hospitals NHS Foundation Trust.

• To maintain good order and prevent public disorder on all Trust sites.
• The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse.
• The protection of Trust property against loss, theft and damage.
• The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage.

Control Room

• Answer all emergency telephone calls in courteous and professional manner.
• Monitor Closed Circuit Television (CCTV) for all Trust sites
• Report identified faults in security systems to Estates Department
• Provide guidance and facilitate access to the CCTV system for the purpose of Police investigations
• Maintain CCTV logs in accordance with the General Data Protection Regulation 2018.
• To operate a secure key register

Car Parking

• Carry out regular patrols of the Trust car parks
• Report incidents of unauthorised parking to the control room and/or the Car Parking manager and assist in the tracking of owners should they be required to move their vehicle.
• Instigate Police response to any suspicious incidents or offences.
• To assist as required in regulating the movement of traffic, and to organise and control the parking of vehicles on Trust property.

Main duties of the job

Liaise with wards/ departments and provide information and advice to ensure any security problems are dealt with in a prompt manner.

Use conflict resolution skills to deal with difficult patients and visitors, and aggressive / distressed people.

To complete pocket notebooks to a recognised evidential standard for future investigative requirements To liaise with the Police as required including the submission of statements, preservation and correlation of any evidence that may be required

Ensuring all buildings/departments that are not in use are secured & alarmed

Requirement for regular patrols of Hospital site and car parks as directed by the Security Operations Manager / Shift Supervisor Report incidents of unauthorised parking to the control room and/or the Carparking Manager, assist in the tracking of owners should they be required to move their vehicle

To investigate fire alarms and direct fire brigade on call out Monitor Closed Circuit Television (CCTV) on all Trust sites, and maintain CCTV logs in accordance with the General Data Protection Regulation 2018

To de-escalate incidents of disorder To protect staff, patients, and visitors from acts of violence and aggression giving regard to their own safety. Respond to Major Incident instigation in line with the Major Incident Policy provide emergency response to incidents on all Trust premises

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.