Menu Clerk

Job summary

To liaise with the relevant supervisors regarding requests for special diets and any other issues with the patient menu cards.

To raise any queries with special diets with the hospital dietitians to ensure patients receive the correct diet.

To communicate on a daily basis with patients, nursing staff and colleagues. Contact with nursing staff & patients may be either face to face within the hospital or by the receiving of telephone requests into the department for extra meals or special diets.

To liaise with Managers and Supervisors daily and act upon any specific tasks required.

Report any equipment faults or Health and safety issues to the supervisors as and when they may arise.

Visit wards when required to resolve any issues or problems with the patient menu card system.

Main duties of the job

.To collate menu card information manually over bank holidays when menus are changed and cards not completed.

2.Check all special diet requests ensuring patients have ordered appropriate meal choices and altering choices where necessary.

3.Collate special supplementary menus daily and provide the information to the cooks.

4.Telephone wards that do not complete menu cards on a daily basis to ascertain meal numbers and any special requirements.

5.Complete patient questionnaire's with patients.

6.Carry out photocopying of menu cards. .

7.Carry out typing, photocopying and filing, this would include ward kitchen audits.

8.Use the Menumark computer software system daily to collate and generate information from the patient menus.

This job description outlines the current main responsibilities of the post. However, the duties of the post may change and develop over time and this job description may, therefore, be amended in consultation with the post holder.

Trust policies and procedures

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.