Continuous Quality Improvement Lead

Job responsibilities

Role Summary

Warrington & Halton Teaching Hospitals NHS FT (WHH) has a Quality Academy, a vibrant centre of inquiry, delivery and partnership. This position offers an exciting opportunity for an individual with a talent for improvement to take WHH to a new level of achievement. The post holder will have a key role in delivery of the organisations quality and improvement priorities as described in our Quality Strategy.

WHHs Quality Academy works to improve quality for people in hospital through a programme of quality improvements, research, innovations, data, training and collaboration. The Academy is based at the Warrington Hospital and includes a small core team of improvement staff, alongside Clinical Audit, Effectiveness, Research & Development, and Knowledge & Library Services.

The Continuous Quality Improvement Lead will work with partners across the Quality Academy and wider Trust to design, deliver and evaluate quality improvement programs, incorporating an agreed improvement plan and the associated measurement and monitoring strategy to track progress and demonstrate continuous improvements in healthcare service delivery.

The post holder will work closely with the wider QI team providing leadership and QI expertise to ensure delivery of a portfolio of work focused on driving continuous improvement at service levels. They will need to build strong relationships with Trust stakeholders and partner organisations including clinical and non-clinical services.

They will also support the vision to grow a culture of continuous improvement, learning and innovation at the Trust through the delivery of training on Quality Improvement methods/tools, providing improvement expertise to the Clinical Business Units, and engage with other teams across all areas of the Quality Academy.

FULL JOB DESCRIPTION ATTACHED.

Experience

Essential

• Experience of working within a senior/leadership role within the acute sector in the NHS
• Experience of Managing QI projects using QI methodology and tools and conduct small-scale change using PDSA cycles
• Experience of delivering QI trainings and training evaluation process
• Leading and supporting multidisciplinary working to achieve improvement results
• Evidence of coaching or mentoring quality improvement projects, preferably within health or care sector or equivalent experience

Desirable

• Experience of working in organisations other than the acute sector in the NHS, e.g., CCG/Place, Local Government and or voluntary sector or substantial experience of joint working
• Experience of working with partner organisations

Qualifications

Essential

• Qualification in management, or a related subject (health studies, human factors, quality improvement, project management) to Masters level or equivalent relevant work experience
• Quality improvement training qualification, or relevant work experience
• Evidence of continuing professional development

Desirable

• Coaching qualification
• Project Management Qualification

Skills, Knowledge & Competencies

Essential

• Knowledge of improvement methodologies such as Model for Improvement, collaboratives, Lean etc
• Knowledge of Quality Improvement theory (e.g. Demings System of Profound Knowledge)
• Evidence of applying Quality Improvement tools (e.g. PDSA Cycles, Driver Diagrams, process mapping etc) in a range of contexts
• Data analysis and interpretation skills
• Excellent interpersonal and communication skills
• Ability to communicate effectively in writing, including formal report writing

Desirable

• Knowledge of EBCD QI projects
• Knowledge of quality and safety management system software (e.g., Life QI, Radar, DATIX, etc)
• Knowledge of PSIRF

Specific role requirements

Essential

• Work Health Assessment if required
• Attendance in line with Trust Sickness and Absence Policy
• Clean driving license and ability to work across sites

physical Skills and Effort

Essential

• Standard keyboard skills
• Light physical effort, office-based role

Mental & Emotional Effort

Essential

• Frequent requirement for concentration where the work pattern is predictable
• Occasional exposure to emotional or distressing circumstances

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).