Job summary
IT Deployment EngineerFixed Term till March 2024
An exciting opportunity has arisen
for a motivated and enthusiastic IT Deployment Engineer
to join the Digital Services Desktop
Team on a fixed term basis.
The perfect candidate will be
analytical and have excellent customer service skills with a calm and courteous
manner and be able to communicate with end users and colleagues alike.
Youll be working primarily on the
trusts device replacement programme, but youll be part of, and have support
from and interaction with the wider Desktop Support Team.
Main duties of the job
The main aspect of the role is to take part in our 2023-2024
technical refresh programme.
Utilizing tools such as Microsoft Configuration Manager
(SCCM), PXE Boot and Active Directory to image and maintain the latest Dell
PC/Laptops to be deployed into the trust to replace older out of warranty machines.
Keeping the trust asset database up to date with the newly implemented
machines that will be imaged by yourself.
Seeing that the older machines are recycled in a manner that
abides by the Trusts Information Governance processes and procedures.
About us
The Digital Support Services department is a Largely diverse
team with decades of IT industry experience coming from all types of backgrounds.
You will have the opportunity to work with new technologies,
providing you with a chance to showcase your IT knowledge and future thinking towards
Healthcare.
If you are passionate about making a difference and would
like to be a part of our exciting and progressive NHS Foundation Trust then we
welcome you to apply below.
Job description
Job responsibilities
Working within the Digital Services Desktop Team, the successful candidate will:
Image out of the box desktop computer devices ready for deployment, utilising tools such as PXE Boot and
Microsoft Configuration Manager (SCCM)
Deploy and install IT assets to user requirements
Run reports and update spreadsheets with devices to be deployed and
track progress through to completion
Respond to Service Desk tickets relating to recently deployed equipment
Maintain asset registers for desktop IT hardware installed and
removed
Dispose of old IT assets in line with WEEE regulations and the
Trusts own procedures
Full Job Description Attached
Job description
Job responsibilities
Working within the Digital Services Desktop Team, the successful candidate will:
Image out of the box desktop computer devices ready for deployment, utilising tools such as PXE Boot and
Microsoft Configuration Manager (SCCM)
Deploy and install IT assets to user requirements
Run reports and update spreadsheets with devices to be deployed and
track progress through to completion
Respond to Service Desk tickets relating to recently deployed equipment
Maintain asset registers for desktop IT hardware installed and
removed
Dispose of old IT assets in line with WEEE regulations and the
Trusts own procedures
Full Job Description Attached
Person Specification
Experience
Essential
- Experience in a technical IT environment
Desirable
- NHS Experience
- Worked on large scale IT hardware deployment projects.
Qualifications
Essential
- A higher education IT related qualification
Desirable
- Microsoft Certification
- ITIL 4 foundation
- CompTIA
Knowledge & Skills
Essential
- An appreciation and understanding of the concepts, principles and impact of computer technology.
- A thorough knowledge of the architecture, application and functionality of Personal Computers, computer networks and associated devices.
- Expert status with respect to Windows 10 and above.
- Good working knowledge of MS-Office Products.
- Excellent customer service skills. Ability to explain technical issues in a non-technical and non-threatening way to users.
- Understanding of Microsoft Configuration Manager (SCCM) for software and operating system deployment.
Desirable
- Worked in or had technical involvement with a Microsoft Active Directory environment.
- Experience using call logging and Service Desk management software.
- Understanding of Virtual Desktop Infrastructure.
- Used Microsoft technologies to customise OS images
Person Specification
Experience
Essential
- Experience in a technical IT environment
Desirable
- NHS Experience
- Worked on large scale IT hardware deployment projects.
Qualifications
Essential
- A higher education IT related qualification
Desirable
- Microsoft Certification
- ITIL 4 foundation
- CompTIA
Knowledge & Skills
Essential
- An appreciation and understanding of the concepts, principles and impact of computer technology.
- A thorough knowledge of the architecture, application and functionality of Personal Computers, computer networks and associated devices.
- Expert status with respect to Windows 10 and above.
- Good working knowledge of MS-Office Products.
- Excellent customer service skills. Ability to explain technical issues in a non-technical and non-threatening way to users.
- Understanding of Microsoft Configuration Manager (SCCM) for software and operating system deployment.
Desirable
- Worked in or had technical involvement with a Microsoft Active Directory environment.
- Experience using call logging and Service Desk management software.
- Understanding of Virtual Desktop Infrastructure.
- Used Microsoft technologies to customise OS images
Employer details
Employer name
Warrington and Halton Teaching Hospitals NHSFT
Address
Warrington Hospital
Lovely Lane
Warrington
Cheshire
WA5 1QG
Employer's website
https://whh.nhs.uk (Opens in a new tab)
