Radiology Booking Officer

Job summary

We have an exciting opportunity to be part of a friendly and innovative service that prides itself on high quality care and positive patient and staff experience. We are looking for an ambitious and organised Radiology Appointments Officer, who has excellent interpersonal and communication skills to join our amazing admin team within the Radiology service.

Main duties of the job

• To maintain a comprehensive radiological examination appointment system for the Directorate by ensuring all appointment requests are accurately input onto the x-ray system in a timely manner, in line with Trust & Government Guidelines.
• To undertake a comprehensive search of systems to cross reference patient examinations to ensure no duplicate requests are inputted and ensure patient demographic data is accurate.
• Where appropriate, to ensure requests are verified by x-ray Consultants and Principal Radiographers prior to appointing and providing printouts of previous reports to facilitate this process.
• Regular communication with Wards, GPs, Outpatients using written and verbal communication regarding servicing/breakdown of rooms etc, which will affect patient diagnosis.
• Keep a comprehensive diary of Consultant and Radiographers holidays, study leave and meeting dates. Taking responsibility for closing, blocking or rescheduling lists or specific appointment times to maintain session templates. Design and produce daily, weekly, monthly templates to accommodate changes in room capacity and staffing levels.
• Responsible for training and supervising Lower-Level Appointments Officers.

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

Our workforce of nearly 5,000 across both sites comprises more than 50 nationalities. We strive to be an equal, diverse and inclusive employer, which is recognised as a pioneer in its equality, diversity and inclusion work. The Trust is proud to have achieved numerous external accreditations and is working towards achieving the Anti-Racist Organisation Framework, recognising the importance of anti-racism in all that we do.