Paediatric Diabetes Team Clerical Assistant

Job summary

The Band 3 Paediatric diabetes team administrator requires a passionate, highly motivated and experienced administrator with excellent communication skills. Someone who wishes to continue to develop their skills and knowledge. We are excited at the prospect of supporting motivated individuals to contribute to our growing services.

As a team, we are committed to recruiting staff that uphold our values and can deliver high quality service as part of a multi disciplinary team.

Main duties of the job

• Provide administrative and clerical support to the Diabetes Specialist Nurse Team.
• To work in a complex multi professional environment and use own initiative to manage, prioritise and change workload to ensure that all data collected will stand up to external audit. It must then inputted by the required deadlines to ensure regional and national data requirements and targets are met.
• Answering the telephone courteously and direct enquiries as appropriate.
• Be able to liaise will all professionals, hospital and external (GP's community teams etc.) and signpost to the necessary professional.
• To monitor and action the Child Diabetes email inbox in a timely manner.
• Ensure all electronic records are up to date and contain the correct information.
• Undertake other admin duties including managing post, filing, photocopying for consultants, Band 7 Senior team and the Manager.
• Ensure follow up appointments are in place and referrals are received in a timely manner.
• Liaise with Diabetes Retinopathy Screening service to ensure all patients over 12 years have received and attended an appointment, follow up those who are due eye examinations and enter results onto National Paediatric Diabetes Audit Spreadsheet

Responsibility for the procurement of stock on the unit, both clerical stock and clinical stock where appropriate

Receive and store stock appropriately, place orders as requested

Arrange interpreters if required for Diabetes Clinics

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.