Ward Clerk

Warrington and Halton Teaching Hospitals NHSFT

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a ward clerk on A8 ward, at Warrington & Halton Teaching Hospitals NHS Foundation Trust, (Warrington Site).

Ward A8 is a busy, fast paced general medical ward.

Applicants should have excellent communication skills, the ability to prioritise own workload, and work well as part of a team

Main duties of the job

We are looking for someone with previous clerical experience.

You must have an excellent telephone manor speaking to relatives and other health care professionals via the telephone and be extremely vigilant in passing on important/confidential information to the relevant members of staff.

Must be able to organise own work load ensuring all duties complete within a reasonable time frame.

Offer support to the ward manager in delivering on key targets for care

You will be preparing notes and chasing notes from different departments to ensure they are available for the patient coming in for surgery. This can be short notice as there are ever increasing demands and changes/cancellations/additions to theatre lists.

You must ensure patient follow up appointments are booked in a timely manner.

About us

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff. We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system. Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated 'good' organisation with 'outstanding' features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.

Date posted

04 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

370-ADM2WA8-814-A

Job locations

Warrington Hospital

Lovely lane

Warrington

WA5 1QG


Job description

Job responsibilities

***For a full list of roles and responsibilities please see the attached Job Description and Person Specification***

Job description

Job responsibilities

***For a full list of roles and responsibilities please see the attached Job Description and Person Specification***

Person Specification

Experience

Essential

  • previous clerical experience
  • Experience of computer word/excel packages.
  • Able to use own initiative.
  • experience in patient records/ systems
  • Ability to demonstrate creative thinking, clear communication, and patient focused skills.
  • Non patient manual handling
  • Good customer care skills

Desirable

  • experience working in a hospital setting

Skills knowledge and competancies

Essential

  • IT experience in patient records/ systems
  • Team player
  • Adapts well to change.
  • Demonstrate a commitment to lifelong learning.

Desirable

  • Knowledge of ordering processes and procedures
  • Ability to demonstrate creative thinking, clear communication, and patient focused skills.

emotional effort

Essential

  • Sensitive and difficult face to face/telephone conversations.
  • Able to work as a team member and as an individual
  • Reliable
  • Kind and sensitive
Person Specification

Experience

Essential

  • previous clerical experience
  • Experience of computer word/excel packages.
  • Able to use own initiative.
  • experience in patient records/ systems
  • Ability to demonstrate creative thinking, clear communication, and patient focused skills.
  • Non patient manual handling
  • Good customer care skills

Desirable

  • experience working in a hospital setting

Skills knowledge and competancies

Essential

  • IT experience in patient records/ systems
  • Team player
  • Adapts well to change.
  • Demonstrate a commitment to lifelong learning.

Desirable

  • Knowledge of ordering processes and procedures
  • Ability to demonstrate creative thinking, clear communication, and patient focused skills.

emotional effort

Essential

  • Sensitive and difficult face to face/telephone conversations.
  • Able to work as a team member and as an individual
  • Reliable
  • Kind and sensitive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Warrington and Halton Teaching Hospitals NHSFT

Address

Warrington Hospital

Lovely lane

Warrington

WA5 1QG


Employer's website

https://whh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Warrington and Halton Teaching Hospitals NHSFT

Address

Warrington Hospital

Lovely lane

Warrington

WA5 1QG


Employer's website

https://whh.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Ward Manager

Ellen Quinn

ellen.quinn1@nhs.net

01925662367

Date posted

04 February 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

370-ADM2WA8-814-A

Job locations

Warrington Hospital

Lovely lane

Warrington

WA5 1QG


Supporting documents

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