Health Care Assistant

Job summary

We are seeking a compassionate, motivated, and proactive Band 3 Health Care Assistant to join our integrated Mental Health and Physical Health Service. This role is ideal for an individual who is passionate about supporting patients with a range of mental health needs, while also keen to develop their skills in physical health monitoring and clinical tasks such as venepuncture.

As a key member of our multidisciplinary team, you will work closely with registered nurses and other professionals to support service users throughout their recovery journey. You will help promote independence, wellbeing, and positive outcomes by providing skilled, person-centred care and building meaningful therapeutic relationships. This is a rewarding opportunity for someone who wants to make a genuine difference every day while continuing to grow and develop their clinical skills.

Main duties of the job

You will support the smooth running of the outpatient clinic by setting up clinics, attending handovers, and helping manage the clinic list. Key tasks include welcoming patients, confirming correct identification, and helping them feel comfortable throughout their appointment.

You will carry out routine physical health tasks such as vital signs, NEWS, and venepuncture (once trained), and support mental health care using assessment tools, observation, risk assessment, and prompt escalation of any concerns. You will work alongside other HCAs, the Band 4 Assistant Practitioner, the Band 6 Clinical Lead, the service manager, and the wider multidisciplinary team, including pharmacists, to ensure safe and effective care.

Your responsibilities also include documenting all interventions in the electronic patient record, sharing relevant information with key workers when appropriate, and supporting carers who attend with service users. You will follow infection control procedures, adhere to clinical governance and confidentiality guidelines, and promote healthy lifestyle choices through brief interventions and health promotion activities.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Employer details

Employer name

Devon Partnership NHS Trust

Address

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Devon Partnership NHS Trust

Address

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

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