Devon Partnership NHS Trust

Service Manager OPMH Community

The closing date is 27 July 2025

Job summary

The post holder will work as an integral part of the Directorate Delivery Unit (DDU) Management Team across the OPMH directorate service in partnership with the Service Managers and the Community Team Managers. The post holder will have performance management responsibility for the Community team managers and will manage within budget to support the service plan.

The post holder will ensure effective governance and delivery of the service model and specification for the service based on evidence and best practice guidance within commissioned requirements. They will ensure compliance with commissioning standards, and the development of clinical pathways as determined by the Directorate business planning process. The role holder will ensure the Teams are compliant with CQC Registration and patient safety requirements and that clinical process takes place in line with practice standards, this will include assessment, planning, implementation and review. They will be responsible for ensuring robust and consistent risk management processes are in place across the directorate.

Main duties of the job

The post holder will manage the teams -

Predominantly responsible for the day to day operations within the directorate as delegated by the Directorate Manager and Clinical Director.

Accountable for service delivery and liaising with other agencies/providers in order to achieve that.

Managing staff, including recruitment, appraisal, CPD and Performance.

Responsible for budget management and physical resources.

Responsible for policy and service development/redesign.

Support and where necessary lead organisational change programmes

Lead on a range of programmes, addressing performance and service issues.

Deputising for the Directorate Manager as required.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,455 to £74,896 a year pro rata (30 hours per week)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9369-25-0550

Job locations

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF


Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Qualifications

Essential

  • A professional mental health qualification to degree level or equivalent e.g. mental health nursing, social work or OT.
  • Post-qualification training directly applicable to the delivery of Mental Health services.
  • Educated to masters degree or equivalent experience/competence.
  • Evidence of continued professional development.
  • Management qualification or working towards one.
  • IT Skills.
  • Demonstrable understanding of the Recovery approach.
  • An understanding of multi-agency working across the health and social care spectrum and voluntary and independent sector.
  • Operational experience and knowledge across a range of Health and Social Care service areas.
  • Excellent understanding and application of business management skills and financial acumen.
  • Excellent project management and leadership skills.

Skills and Abilities

Essential

  • Excellent verbal and written communication skills.
  • Able to communicate clearly and confidently and work with a wide range of staff and audiences from different background who may have differing points of view.
  • Demonstrated developed representational, negotiating, facilitation and persuasion skills, expressing ideas clearly and succinctly in speech and writing.
  • Able to form positive relationships with staff at all levels and with Partner Organisations and people who use our services etc.
  • Demonstrates excellent ability in team leadership responsibilities inclusive of advanced staff supervision skills.
  • Able to devise and deliver complex service delivery systems.
  • Good numeracy as well as organisational and literacy skills.
  • Able to understand and evaluate complex problems quickly and in consultation with others.
  • Able to reach balanced and mature judgements in the face of considerable adversity and complexity.
  • Innovative and creative thinker.
  • Demonstrate ability to negotiate, set and manage budgets and achieve financial targets.
  • Demonstrate excellent analytical, organisational skills.
  • Demonstrates an understanding and application of the principles of clinical governance/audit within own and team/others clinical practice.
  • Excellent organisational and planning skills.
  • Ability to lead teams and projects as well as work as a part of the same.
  • Able to work in an unpredictable environment and to prioritise own/Directorate workload.
  • An understanding and application of standards of record keeping and reporting.
  • Mobility throughout the area covered by the Trust and within the SHA region/nationally.
  • Able to cope with complex demands with equanimity and decisiveness.
  • Able to build personal and professional credibility to win support and achieve the Trusts goals.
  • Computer literate with a good working knowledge of Microsoft Word, Excel, PowerPoint and email use.

Desirable

  • An understanding of clinical audit and clinical protocol development, applying the principles of research methodology.
  • Demonstrate an ability to interpret local demography and its implications for service provision/re-design.
  • Advanced leadership skills. Able to use variety of approaches appropriately to achieve change.

Experience

Essential

  • Experience of senior public sector management (NHS and/or Local Government) demonstrating effective track record of managing complex services and large budgets.
  • Operational experience across a range of health and/or social care service teams.
  • Experience of Older Peoples Mental Health services.
  • Experience of a managerial role either within the NHS or a complex organisational environment.
  • Experience of wider Health and Social Care working.
  • Facilitation and implementation of change within an organisational setting.
  • Partnership working.
  • Developing patient care.
  • Undertaking formal appraisals and developing staff Personal Development Plans.
  • Experience of managing teams within a Performance Framework.
  • Project management and service improvement.
  • Evaluating workforce development and skill mix in addition to participating in recruitment and selection of staff.
  • Supporting the development of clinical governance strategy for the whole service.
  • Developing, interpreting and implementing local service/Trust/National policies and using these to inform the strategic direction for teams/services.

Desirable

  • Budget management, business planning and bid preparation
Person Specification

Qualifications

Essential

  • A professional mental health qualification to degree level or equivalent e.g. mental health nursing, social work or OT.
  • Post-qualification training directly applicable to the delivery of Mental Health services.
  • Educated to masters degree or equivalent experience/competence.
  • Evidence of continued professional development.
  • Management qualification or working towards one.
  • IT Skills.
  • Demonstrable understanding of the Recovery approach.
  • An understanding of multi-agency working across the health and social care spectrum and voluntary and independent sector.
  • Operational experience and knowledge across a range of Health and Social Care service areas.
  • Excellent understanding and application of business management skills and financial acumen.
  • Excellent project management and leadership skills.

Skills and Abilities

Essential

  • Excellent verbal and written communication skills.
  • Able to communicate clearly and confidently and work with a wide range of staff and audiences from different background who may have differing points of view.
  • Demonstrated developed representational, negotiating, facilitation and persuasion skills, expressing ideas clearly and succinctly in speech and writing.
  • Able to form positive relationships with staff at all levels and with Partner Organisations and people who use our services etc.
  • Demonstrates excellent ability in team leadership responsibilities inclusive of advanced staff supervision skills.
  • Able to devise and deliver complex service delivery systems.
  • Good numeracy as well as organisational and literacy skills.
  • Able to understand and evaluate complex problems quickly and in consultation with others.
  • Able to reach balanced and mature judgements in the face of considerable adversity and complexity.
  • Innovative and creative thinker.
  • Demonstrate ability to negotiate, set and manage budgets and achieve financial targets.
  • Demonstrate excellent analytical, organisational skills.
  • Demonstrates an understanding and application of the principles of clinical governance/audit within own and team/others clinical practice.
  • Excellent organisational and planning skills.
  • Ability to lead teams and projects as well as work as a part of the same.
  • Able to work in an unpredictable environment and to prioritise own/Directorate workload.
  • An understanding and application of standards of record keeping and reporting.
  • Mobility throughout the area covered by the Trust and within the SHA region/nationally.
  • Able to cope with complex demands with equanimity and decisiveness.
  • Able to build personal and professional credibility to win support and achieve the Trusts goals.
  • Computer literate with a good working knowledge of Microsoft Word, Excel, PowerPoint and email use.

Desirable

  • An understanding of clinical audit and clinical protocol development, applying the principles of research methodology.
  • Demonstrate an ability to interpret local demography and its implications for service provision/re-design.
  • Advanced leadership skills. Able to use variety of approaches appropriately to achieve change.

Experience

Essential

  • Experience of senior public sector management (NHS and/or Local Government) demonstrating effective track record of managing complex services and large budgets.
  • Operational experience across a range of health and/or social care service teams.
  • Experience of Older Peoples Mental Health services.
  • Experience of a managerial role either within the NHS or a complex organisational environment.
  • Experience of wider Health and Social Care working.
  • Facilitation and implementation of change within an organisational setting.
  • Partnership working.
  • Developing patient care.
  • Undertaking formal appraisals and developing staff Personal Development Plans.
  • Experience of managing teams within a Performance Framework.
  • Project management and service improvement.
  • Evaluating workforce development and skill mix in addition to participating in recruitment and selection of staff.
  • Supporting the development of clinical governance strategy for the whole service.
  • Developing, interpreting and implementing local service/Trust/National policies and using these to inform the strategic direction for teams/services.

Desirable

  • Budget management, business planning and bid preparation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Devon Partnership NHS Trust

Address

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Devon Partnership NHS Trust

Address

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

OPMH Service Director

Emma Elston

emma.elston@nhs.net

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,455 to £74,896 a year pro rata (30 hours per week)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9369-25-0550

Job locations

Wonford House

Dryden Road

Exeter

Devon

EX2 5AF


Supporting documents

Privacy notice

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