Business Administrator

Devon Partnership NHS Trust

This job is now closed

Job summary

Due to the promotion of the previous post holder, we are looking for a dynamic and experienced administrator to help lead our admin function in the Teign Core Community Mental Health team. The successful candidate will work alongside another business administrator to lead a team of 5 administrators working in partnership with our clinical team managers and colleagues in delivering high quality, patient-focused care. Working days will include Mondays and Fridays in our Newton Abbot offices with one other day to be agreed.

Enquiries are welcome.

*We are not able to offer visa sponsorship for this position*.

Main duties of the job

Lead and manage the administrative team, ensuring efficient and effective work flow responding to demand.
Support the Team Managers in daily administrative tasks and strategic planning.
Advocate for and lead the team, fostering a collaborative and supportive work environment.
Ensure all administrative processes meet the high standards and values of the trust.
Utilise IT and office systems, including System 1 and Microsoft Office - MS Excel, Word, Teams and Outlook are essential.
Maintain accurate records and ensure data integrity
Provide excellent customer service and support to patients and staff.
Develop and implement office management procedures to improve efficiency.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Leader Employer.

Date posted

27 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9369-25-0410-2

Job locations

Estuary House

Collett Way

Newton Abbot

TQ12 4PH

Job description

Job responsibilities

Please refer to the attached job description and person specification for further details around this role.

Job description

Job responsibilities

Please refer to the attached job description and person specification for further details around this role.

Person Specification

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice. NVQ3 in administration or equivalent level administrative knowledge and experience. GCSE English and maths (or equivalent). Evidence of continuing professional and personal development.

Desirable

ECDL (European Computer Driving Licence). Shorthand, speed writing or audio typing.

Qualities

Essential

Able to demonstrate the values of the Trust

Experience

Essential

Proven line management within an administration environment.
Demonstrable experience of MS Office utilising MS word, MS Excel, MS Outlook, MS Teams.
Accurate typing at 50wpm.
Complex minute taking.
Experience of dealing with confidential and complex information.
Demonstrate good numeracy and literacy skills; attention to detail. Ability to take accurate formal and informal minutes.
Excellent organisational skills and ability to prioritise workload and adapt to change when required.
Confident and professional telephone manner.
Ability to adhere to policies and procedures

Desirable

Knowledge of healthcare, particularly an interest in the Mental Health and Learning Disability Sector.
Ability to capture and create SOPs
Experience of System One
Safeguarding minute taking

Person Specification

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice. NVQ3 in administration or equivalent level administrative knowledge and experience. GCSE English and maths (or equivalent). Evidence of continuing professional and personal development.

Desirable

ECDL (European Computer Driving Licence). Shorthand, speed writing or audio typing.

Qualities

Essential

Able to demonstrate the values of the Trust

Experience

Essential

Proven line management within an administration environment.
Demonstrable experience of MS Office utilising MS word, MS Excel, MS Outlook, MS Teams.
Accurate typing at 50wpm.
Complex minute taking.
Experience of dealing with confidential and complex information.
Demonstrate good numeracy and literacy skills; attention to detail. Ability to take accurate formal and informal minutes.
Excellent organisational skills and ability to prioritise workload and adapt to change when required.
Confident and professional telephone manner.
Ability to adhere to policies and procedures

Desirable

Knowledge of healthcare, particularly an interest in the Mental Health and Learning Disability Sector.
Ability to capture and create SOPs
Experience of System One
Safeguarding minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.