Job summary
Job Title: Part-Time Team Administrator (Band 3)
Location: Bristol
Hours: 18.75 - 30 hours per week (0.5 to 0.8 FTE)
Are you an organised, self-motivated individual with experience in administration? We are looking for a skilled Team Administrator to join our award-winning Bristol Dementia Wellbeing Service. This service is a partnership between Alzheimers Society and Devon Partnership NHS Trust, supporting people living with dementia and their carers.
Youll be joining a dynamic team that provides vital services to people living with dementia and their families. Were looking for someone who enjoys a varied role, is able to work independently, and can handle multiple tasks with a high level of attention to detail. This is a fantastic opportunity to be part of a service that truly makes a difference.
Why Apply?
- Join a supportive team making a real impact on peoples lives.
- Ongoing training and development opportunities.
- A chance to work in an organisation committed to equality and inclusivity.
Interested? If this sounds like the right role for you, we strongly encourage you to get in touch with Vicky Yeo at 0117 904 5150 to learn more about the position.
We look forward to hearing from you
Main duties of the job
Main Duties:
- Answering phone calls and responding to emails.
- Ordering and maintaining office supplies and stationery.
- Welcoming visitors to the site.
- Taking meeting minutes and supporting the team where needed.
- Managing diaries and assisting the medical and psychology team with audio typing using digital dictation equipment.
- Handling queries calmly and efficiently.
- Maintaining confidentiality and sensitivity in all tasks.
What Were Looking For:
- Previous administrative experience, especially in call handling and using emails, word processing, and spreadsheets.
- Strong communication skills, with the ability to be friendly and empathetic when interacting with people.
- Excellent organisational skills, able to manage your time and work independently.
- A dedication to providing high-quality support to a multidisciplinary team.
- Ability to work under pressure and meet deadlines while maintaining attention to detail.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.
Visas and immigration - GOV.UK (https://www.gov.uk/browse/visas-immigration)
Please review the full Job Description on the attached supporting documentation.
Job Purpose
Administration
services underpin all of our clinical activity at Devon Partnership NHS Trust,
which means our dedicated and enthusiastic administration workforce is vital to
the delivery of first class care.
The post
holder will provide comprehensive administrative support to the assigned team.
There will be an expectation for the post holder to be highly motivated,
flexible and multi-skilled with
Excellent
organisational skills. The post holder will have high standard of skills using
Microsoft Office packages and experience of using bespoke IT systems.
The post
holder will need to meet deadlines, collate data and maintain standards
relating to administrative processes. They will need to be able to work within
a team effectively and share work streams where appropriate. The role will
involve the coordination and implementation of office procedures and will
require a high degree of organisational skills and excellent working knowledge
of administrative systems.
Duties and Responsibilities
Key Responsibilities include:
-
Work within an administration team supporting
clinicians who provide community mental health services
-
Comprehensive diary management
-
Meetings administration; taking and distributing formal minutes;
recording clear actions and following these up to check completion; maintaining
attendance records
-
Frequently inputting complex and sensitive data
relating to people who use our services onto electronic patient records system
-
Support the manager and team by ensuring that records
are up to date on all staffing and patient systems as required and that items
are dealt with quickly and efficiently on finance systems.
Profile:
-
Excellent planning and organisation skills
-
Excellent written and verbal communication skills
-
Excellent attention to detail
-
Professional telephone manner
-
Collegiate approach and diligent
-
Takes pride in their work and consistently strives to
produce work of the highest standard
-
Seeks to deliver the best possible outcome rather
than just the task at hand
-
Works in partnership with the Manager/associated
team to understand their needs and
priorities (which may change depending on workload)
-
Excellent time management skills
-
Experience of prioritising a varied and busy workload
-
Experience of working under pressure with the ability
to work to and achieve deadlines
- The role will involve the
development and implementation of office procedures and will require a high degree
of organisational skills and excellent working knowledge of administrative
practices.
Job description
Job responsibilities
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.
Visas and immigration - GOV.UK (https://www.gov.uk/browse/visas-immigration)
Please review the full Job Description on the attached supporting documentation.
Job Purpose
Administration
services underpin all of our clinical activity at Devon Partnership NHS Trust,
which means our dedicated and enthusiastic administration workforce is vital to
the delivery of first class care.
The post
holder will provide comprehensive administrative support to the assigned team.
There will be an expectation for the post holder to be highly motivated,
flexible and multi-skilled with
Excellent
organisational skills. The post holder will have high standard of skills using
Microsoft Office packages and experience of using bespoke IT systems.
The post
holder will need to meet deadlines, collate data and maintain standards
relating to administrative processes. They will need to be able to work within
a team effectively and share work streams where appropriate. The role will
involve the coordination and implementation of office procedures and will
require a high degree of organisational skills and excellent working knowledge
of administrative systems.
Duties and Responsibilities
Key Responsibilities include:
-
Work within an administration team supporting
clinicians who provide community mental health services
-
Comprehensive diary management
-
Meetings administration; taking and distributing formal minutes;
recording clear actions and following these up to check completion; maintaining
attendance records
-
Frequently inputting complex and sensitive data
relating to people who use our services onto electronic patient records system
-
Support the manager and team by ensuring that records
are up to date on all staffing and patient systems as required and that items
are dealt with quickly and efficiently on finance systems.
Profile:
-
Excellent planning and organisation skills
-
Excellent written and verbal communication skills
-
Excellent attention to detail
-
Professional telephone manner
-
Collegiate approach and diligent
-
Takes pride in their work and consistently strives to
produce work of the highest standard
-
Seeks to deliver the best possible outcome rather
than just the task at hand
-
Works in partnership with the Manager/associated
team to understand their needs and
priorities (which may change depending on workload)
-
Excellent time management skills
-
Experience of prioritising a varied and busy workload
-
Experience of working under pressure with the ability
to work to and achieve deadlines
- The role will involve the
development and implementation of office procedures and will require a high degree
of organisational skills and excellent working knowledge of administrative
practices.
Person Specification
Qualifications
Essential
- NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent
Experience
Essential
- Previous experience of working within an administrative or secretarial team
Desirable
- Ability to take accurate formal and informal minutes
Knowledge & Skills
Essential
- Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
- Exceptional organisational skills and ability to prioritise
- Knowledge of our business and how it supports patient care
- Experience or understanding of creating electronic records, electronic filing systems
Communication and Working Relationship Skills
Essential
- Excellent interpersonal and communication skills both written and verbal
-
- Able to deal confidentially and tactfully with people at all levels
- Experience in dealing with people in distress in a calm and confident manner
Other
Essential
- Positive attitude towards mental ill health and disability
Physical Skills
Essential
- Adaptable in continuous change and able to learn quickly.
Person Specification
Qualifications
Essential
- NVQ3 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent
Experience
Essential
- Previous experience of working within an administrative or secretarial team
Desirable
- Ability to take accurate formal and informal minutes
Knowledge & Skills
Essential
- Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
- Exceptional organisational skills and ability to prioritise
- Knowledge of our business and how it supports patient care
- Experience or understanding of creating electronic records, electronic filing systems
Communication and Working Relationship Skills
Essential
- Excellent interpersonal and communication skills both written and verbal
-
- Able to deal confidentially and tactfully with people at all levels
- Experience in dealing with people in distress in a calm and confident manner
Other
Essential
- Positive attitude towards mental ill health and disability
Physical Skills
Essential
- Adaptable in continuous change and able to learn quickly.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
