Devon Partnership NHS Trust

Business Support Administrator

The closing date is 08 June 2025

Job summary

We have an exciting opportunity for a Band 3 Business Support Administrator within the Exeter, East & Mid Devon Home Treatment Teams at Wonford House, in Exeter. (37.5 hours).

You will be providing administration support to Senior Mental Health Practitioners and Support Workers within the clinical team. The primary role and purpose of HTT is to provide home treatment, avoiding hospital admission where possible and if admission is indicated, working with clients throughout this time and endeavour to facilitate early discharge.

Main duties of the job

This role is interesting and varied;

Generating assessment and discharge letters
Supporting of MDT meetings and uploading to patient record
Supporting team business meetings
Ordering supplies
Supporting with the administration of team's lease cars
Processing monthly petty cash returns
Daily review of caseload
Booking rooms for patient appointments

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

22 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9369-25-0234

Job locations

Wonford House Hospital

Dryden Road

Exeter

EX2 5AF

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Qualifications

Essential

NVQ3 in administration or equivalent level of knowledge and experience.
Evidence of continuing professional and personal development.

Experience

Essential

Previous experience of working within an administrative or secretarial team.
Experience of dealing with confidential and complex information.

Skills and Abilities

Essential

Excellent interpersonal and communication skills both written and verbal
Ability to take and convey clear messages
Experience in dealing with people in distress in a calm and confident manner

Knowledge

Essential

Intermediate IT skills in Microsoft Office packages
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise

Person Specification

Qualifications

Essential

NVQ3 in administration or equivalent level of knowledge and experience.
Evidence of continuing professional and personal development.

Experience

Essential

Previous experience of working within an administrative or secretarial team.
Experience of dealing with confidential and complex information.

Skills and Abilities

Essential

Excellent interpersonal and communication skills both written and verbal
Ability to take and convey clear messages
Experience in dealing with people in distress in a calm and confident manner

Knowledge

Essential

Intermediate IT skills in Microsoft Office packages
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.