Devon Partnership NHS Trust

Business Support Administrator

The closing date is 10 August 2025

Job summary

An exciting opportunity has arisen for an enthusiastic Business Support Administrator with a passion for working with offenders who are traditionally marginalised by both society and pre-existing health and social care services. The post holder will be working within the Enhanced Reconnect (ER) service as part of a dynamic and supportive multi-disciplinary team, which sits within a wider Team Around the Individual (comprised of health and social care, probation, police, and third sector staff).

ER in the southwest covers Cornwall to Gloucestershire and is dedicated to providing a psychology-led service by supporting individuals 6 months pre-release from prison, and up to 12 months post-release. ER aims to support the re-integration of individuals back into community, family, social, education, and work situations via a trauma-informed, formulation-driven, and person-centred approach.

We are one of five pilot sites being rolled out across England, with a view to expand geographically in line with the NHS Long Term Plan

Main duties of the job

Working within the Enhanced Reconnect and Reconnect teams, the post holder will provide administrative support to the services which will include data entry, processing referrals, supporting clinicians, minute taking, diary management and procurement.

Following the recent home office updates, If you require a certificate of sponsorship to work in the UK you are advised to review the "Coming to work in the UK Visa Information" link in the supporting links section to ensure this role (Check salary thresholds) and your current circumstances meet the requirements for sponsorship.

If you would like to discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship you can emailfor further advice - dpt.recruitment@nhs.net

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata (30 hours per week)

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

C9369-25-0185-1

Job locations

The Rowans, Whipton Hospital

Hospital Lane

Exeter

Devon

EX1 3RB

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role

Person Specification

Experience

Essential

Excellent organisational skills
Ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes
Demonstrate good numeracy and literacy skills

Qualifications

Essential

Business Administration Level 3/ T Level qualification in Management and Administration, or equivalent experience.
GCSE English or equivalent.

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and management of numerous inboxes
Experience or understanding of creating electronic records, electronic filing systems
Electronic database management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Knowledge of our business and how it supports patient care

Desirable

Ability to work independently and be self-motivated. A can-do approach is essential, as well as agility and flexibility as the new service emerges

Person Specification

Experience

Essential

Excellent organisational skills
Ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes
Demonstrate good numeracy and literacy skills

Qualifications

Essential

Business Administration Level 3/ T Level qualification in Management and Administration, or equivalent experience.
GCSE English or equivalent.

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and management of numerous inboxes
Experience or understanding of creating electronic records, electronic filing systems
Electronic database management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Knowledge of our business and how it supports patient care

Desirable

Ability to work independently and be self-motivated. A can-do approach is essential, as well as agility and flexibility as the new service emerges

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.