Medical Administrator

Devon Partnership NHS Trust

The closing date is 04 February 2025

Job summary

Are you keen to use your excellent administration skills in a job that makes a difference every day?

Are you someone looking to start a career in one of the UKs most respected mental health trusts?

We are looking for Senior Administrator to join us at The Brook, Langdon Hospital in Dawlish, which is currently under construction and due to open in the Spring. The new regional service based in Dawlish will offer inpatient support to both adults with a learning disability and autistic adults. The building and environment will be state of the art and the service aims to become a centre of excellence.

Join us at Devon Partnership NHS Trust and youll become part of an award-winning organisation that is passionate about mental health, learning disability and autism. One that cares about the people it supports and one that also cares about its staff.

We recognise our people want to learn and develop, becoming the best that they can be. We offer all our staff a range of training opportunities including a variety of in-house training programmes designed and delivered by experts, and opportunities to access external training where appropriate.

In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Main duties of the job

You will be a core member of a multi-disciplinary Team and be responsible for supporting the administrative functions within the service. This will include keeping up to date electronic records, being an initial point of contact for the team, coordinating and taking minutes of meetings and maintaining diaries.

You will be an experienced administrator with a good understanding of Microsoft Office packages. As well as a keen eye for detail, you will be an excellent communicator, both verbally and in writing and adept at prioritising tasks and working on your own initiative. The ability to work well within a team environment is essential as is a can-do attitude. We are seeking an individual who shares our passion for providing compassionate care to the people we support.

You will be responsible for providing effective and efficient clerical and administrative support to an assigned Consultant, associated medical staff and the multi-disciplinary team where appropriate.

The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.

The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

21 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata (18.75 hours per week)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9369-25-0057

Job locations

The Brook

Langdon Hospital

Dawlish

Devon

EX7 0NR

Job description

Job responsibilities

Please see the attached job description and person specification giving more details on the position advertised.

Job description

Job responsibilities

Please see the attached job description and person specification giving more details on the position advertised.

Person Specification

Knowledge

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures and medical secretarial work processes including diary management and arranging appointments
Experience or understanding of creating electronic records, electronic filing systems
Electronic data base management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Knowledge of our business and how it supports patient care

Desirable

Medical terminology

Experience

Essential

Excellent organisational skills.
Experience of managing administration staff
Ability to prioritise workload and adapt to change when required
Experience of working as part of a team Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Experience of general office routine and filing systems
Previous NHS experience of working in a Healthcare or Social Care administrative setting

Desirable

Ability to take accurate formal and informal minutes
Demonstrate good numeracy and literacy skills
Previous experience of Medical Secretary work

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice.
Shorthand or Speedwriting
NVQ4 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence).

Person Specification

Knowledge

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures and medical secretarial work processes including diary management and arranging appointments
Experience or understanding of creating electronic records, electronic filing systems
Electronic data base management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
Knowledge of our business and how it supports patient care

Desirable

Medical terminology

Experience

Essential

Excellent organisational skills.
Experience of managing administration staff
Ability to prioritise workload and adapt to change when required
Experience of working as part of a team Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Experience of general office routine and filing systems
Previous NHS experience of working in a Healthcare or Social Care administrative setting

Desirable

Ability to take accurate formal and informal minutes
Demonstrate good numeracy and literacy skills
Previous experience of Medical Secretary work

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice.
Shorthand or Speedwriting
NVQ4 in administration or equivalent level administrative knowledge and experience GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.