Job summary
The post holder will be an integral part of the South West
Provider Collaborative commissioning function providing operational and quality
oversight in conjunction with the Head of Service. The post holder will work
with the Senior Case Managers to ensure safe and effective care pathways are in
place for all service users in specialised mental health, learning disability
and autism care settings, within NHS and independent sectors for the regions
population.
Main duties of the job
The post
holder will (not exhaustive):
Deputise for the
Head of Service
Work with the
senior case managers to provide leadership and senior pathway advice to support
to quality of care and experience for service users in specialised services;
this includes holding a small defined caseload.
Work with the
senior case managers to manage a group of case managers within SWPC and any
other staff deemed appropriate.
Work closely with
other wider mental health (NHS & Local Authorities) and statutory bodies
across the region in terms of pathway management and interfaces as well as
supporting service developments and improvements.
Maintain a strong
quality & safety monitoring and oversight function for all of the specialised services within SWPC
Support
the business in driving transformation as well as value for money in planning,
commissioning and service the role is designed to build a combination of
subject matter expertise and technical skills to develop a strong service
delivery
Define current
processes, facilitate discussions and advise colleagues as to how best practice
might be adopted in the definition of future processes, document those
processes as they are agreed and oversee their delivery.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Job responsibilities
Please
refer to the full Job Description and Person specification attached to this
advert which will provide further information on this role.
Job description
Job responsibilities
Job responsibilities
Please
refer to the full Job Description and Person specification attached to this
advert which will provide further information on this role.
Person Specification
Qualifications
Essential
- Holds degree qualification
- Educated to masters level or equivalent level of experience of working at a senior level in specialist areas.
Experience
Essential
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Must have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- Hold current accreditation with relevant professional body.
Knowledge
Essential
- Detailed knowledge of legal issues pertaining to specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence. Ministry of Justice procedures and child protection legislation.
- Extensive knowledge of one or more specialist areas, acquired through post graduate diploma or equivalent experience or training, plus further specialist knowledge or experience to masters level equivalent.
- Such specialist areas will be:
- Adult Secure - Mental Health / Learning Disability / ABI
- Child and Adolescent Mental Health Services (CAMHS) including secure
- Eating Disorders (Adults/CAMHS)
- Deaf Services
- Other specialist areas
- Extensive knowledge and experience of risk assessment and risk management
Communication and Working Relationship Skills
Essential
- Development and maintenance of therapeutic alliance and communication with service users and their families /carers.
- High-level management skills, able to perform to high level in provider setting, holding services to account and ensuring effective use of NHSCB resources.
- High-level communication in particular skills across a range of agency and professional boundaries at a national level.
- Must be able to provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to negotiate on difficult and controversial issues including performance and change.
Analytical and Judgemental Skills
Essential
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate problems before they arise.
Planning and Organisational Skills
Essential
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
- Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting national policy.
- Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Person Specification
Qualifications
Essential
- Holds degree qualification
- Educated to masters level or equivalent level of experience of working at a senior level in specialist areas.
Experience
Essential
- Evidence of post qualifying and continuing professional development.
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
- Must have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.
- Hold current accreditation with relevant professional body.
Knowledge
Essential
- Detailed knowledge of legal issues pertaining to specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence. Ministry of Justice procedures and child protection legislation.
- Extensive knowledge of one or more specialist areas, acquired through post graduate diploma or equivalent experience or training, plus further specialist knowledge or experience to masters level equivalent.
- Such specialist areas will be:
- Adult Secure - Mental Health / Learning Disability / ABI
- Child and Adolescent Mental Health Services (CAMHS) including secure
- Eating Disorders (Adults/CAMHS)
- Deaf Services
- Other specialist areas
- Extensive knowledge and experience of risk assessment and risk management
Communication and Working Relationship Skills
Essential
- Development and maintenance of therapeutic alliance and communication with service users and their families /carers.
- High-level management skills, able to perform to high level in provider setting, holding services to account and ensuring effective use of NHSCB resources.
- High-level communication in particular skills across a range of agency and professional boundaries at a national level.
- Must be able to provide and receive highly complex, sensitive or contentious information; negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- Ability to negotiate on difficult and controversial issues including performance and change.
Analytical and Judgemental Skills
Essential
- Ability to analyse complex facts and situations and develop a range of options.
- Takes decisions on difficult and contentious issues where there may be a number of courses of action.
- Strategic thinking ability to anticipate problems before they arise.
Planning and Organisational Skills
Essential
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
- Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
- Must be able to use initiative to decide relevant actions and make recommendations with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales.
- Experience of identifying and interpreting national policy.
- Experience of researching best practice interpreting its relevance and processes/ practices which could be implemented successfully to achieve system reform (advising on policy implementation).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
