Job summary
Devon Partnership NHS Trust provides a wide range of NHS services to
people with mental health and learning disability needs - in Devon, the wider
South West region and nationally. We are passionate about promoting good mental
health and wellbeing. We strive to use the expertise and resources within our
organisation, and through our partnerships, to deliver high quality services
that are safe and focused on peoples recovery.
The Testing Team reports into the Digital Transformation team under the Digital,
Data and Technology services Department and works across multiple programmes
that are delivering both clinical and non clinical solutions. We also work
closely with our IT Managed Service Provider, with the team providing expert,
timely, and high quality support for changes that are fundamental to the
operation of our organisation.
This post is critical to the safe development, implementation and
operation of applications used in the Trust, including Electronic Health and
Care Records, Virtual Consultation and Engagement Platforms, and business
applications.
Main duties of the job
As Test Analyst you will design,
create and undertake complex software and hardware testing,
discovering any test issues, functional issues, non-functional issues, and
undocumented features, maintaining a testing knowledge base by product or
product family to support:
- Assurance
and quality gateway reviews through evidence of the achievement or otherwise of
agreed quality criteria
- Identification
of potential hazards to be clinically evaluated in accordance with DCB0129/0160
- Creation
of roadmap candidates and priorities in partnership with vendors
- A
history of issues and workarounds to support upgrade planning, and regression testing
Ensure organisational policies relating to test activities are followed, achieving the required level and type of testing
activities based on solution criticality, potential hazard, and organisational
familiarity or past performance.
Actively engage user representatives to undertake User Assurance Testing, to
ensure that business processes articulated have been translated into
functionality and not compromised by any remaining test issues. Work
closely with vendors their representatives, and wider user group to
identify causes and where necessary influence vendors to add or prioritise
solutions in their development roadmaps.
Support clinical safety officers, business analysts, project managers,
programme managers, and key stakeholders in the consideration of highly complex
and novel issues encountered by our diverse organisation.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Please see the attached
Job Description and Person Specification which will provide further information
on this role.
Job description
Job responsibilities
Please see the attached
Job Description and Person Specification which will provide further information
on this role.
Person Specification
Planning and Organisational Skills
Essential
- Able to manage competing priorities that emerge when supporting multiple solutions and coordinating multiple individuals.
- Proven organisational and planning skills evidenced by success in a previous role, where routine coordination of tasks was required.
- Ability to work under pressure and cope with tight deadlines.
Knowledge
Essential
- Have worked within a single profession team operating in a matrix management environment, including P3M (Portfolio, Programme, and Project Management).
- Understanding of Clinical information systems development, implementation, and operation within the NHS.
- Understanding of Agile project and product management approaches, including the rituals employed to ensure work is managed effectively.
- Understanding of the clinical risk management standards DCB0129/0160 and their application to the role.
Desirable
- Knowledge of the NHS, including an understanding of national and local strategies/themes to deliver health and social care services
Experience
Essential
- Working as an application support analyst covering multiple systems, or as a dedicated system administrator for a single product.
- Producing complex electronic documentation using the Microsoft Office suite.
- Analysing and interpreting data and information.
Desirable
- Experience of working in the NHS.
Qualifications
Essential
- Educated to Degree Level or equivalent experience.
- Qualifications at GCSE level or equivalent in Mathematics and English Language.
- Significant experience of software testing, or equivalent experience gained in an application support or systems administration role.
- ISTQB qualification, BCS Professional Certificate Software Tester or demonstrable compliant experience.
Desirable
- ITIL qualification.
- Business Analyst experience.
Communication and Working Relationship Skills
Essential
- Excellent communication and customer service skills, face to face, via telephone, email, video conference, or instant message/chat service.
- Ability to present to small groups of people in a formal context e.g. project team meetings.
- Able to work across different teams and directorates at any one time, maintaining appropriate levels of confidentiality and dealing with people with tact and diplomacy in challenging situations.
Desirable
- Able to facilitate design workshops, to discover requirements and needs, and agree success criteria for solutions.
- Able to lead informal awareness sessions such as show-and-tell or lunch-and-learn sessions.
Other
Essential
- Commitment to equal opportunities and anti-discriminatory practice.
- Ability to work remotely, confidentially, and out of hours as may be required
Person Specification
Planning and Organisational Skills
Essential
- Able to manage competing priorities that emerge when supporting multiple solutions and coordinating multiple individuals.
- Proven organisational and planning skills evidenced by success in a previous role, where routine coordination of tasks was required.
- Ability to work under pressure and cope with tight deadlines.
Knowledge
Essential
- Have worked within a single profession team operating in a matrix management environment, including P3M (Portfolio, Programme, and Project Management).
- Understanding of Clinical information systems development, implementation, and operation within the NHS.
- Understanding of Agile project and product management approaches, including the rituals employed to ensure work is managed effectively.
- Understanding of the clinical risk management standards DCB0129/0160 and their application to the role.
Desirable
- Knowledge of the NHS, including an understanding of national and local strategies/themes to deliver health and social care services
Experience
Essential
- Working as an application support analyst covering multiple systems, or as a dedicated system administrator for a single product.
- Producing complex electronic documentation using the Microsoft Office suite.
- Analysing and interpreting data and information.
Desirable
- Experience of working in the NHS.
Qualifications
Essential
- Educated to Degree Level or equivalent experience.
- Qualifications at GCSE level or equivalent in Mathematics and English Language.
- Significant experience of software testing, or equivalent experience gained in an application support or systems administration role.
- ISTQB qualification, BCS Professional Certificate Software Tester or demonstrable compliant experience.
Desirable
- ITIL qualification.
- Business Analyst experience.
Communication and Working Relationship Skills
Essential
- Excellent communication and customer service skills, face to face, via telephone, email, video conference, or instant message/chat service.
- Ability to present to small groups of people in a formal context e.g. project team meetings.
- Able to work across different teams and directorates at any one time, maintaining appropriate levels of confidentiality and dealing with people with tact and diplomacy in challenging situations.
Desirable
- Able to facilitate design workshops, to discover requirements and needs, and agree success criteria for solutions.
- Able to lead informal awareness sessions such as show-and-tell or lunch-and-learn sessions.
Other
Essential
- Commitment to equal opportunities and anti-discriminatory practice.
- Ability to work remotely, confidentially, and out of hours as may be required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
