Business Support Administrator

Devon Partnership NHS Trust

The closing date is 16 October 2024

Job summary

An exciting new opportunity has arisen for an experienced business support administrator to work within the OPMH Community Mental Health Team for Teignbridge, Newton Abbot.

We are seeking an enthusiastic and experienced administrator with excellent IT, communication, organisational and management skills. We welcome applications from individuals who can demonstrate a commitment to delivering high quality administration support in an efficient and timely manner. If you have great people skills and a flair for organisation then this vacancy could be for you.

The post-holders role is to provide high quality administrative support that will enable the provision of the best possible care to service-users. You along withthe administrative team will ensure effective, service-user focussed administration systems are in place and support the clinical staff to deliver our service.

Main duties of the job

You will be working as part of an administrative team, duties include: answering the telephone, liasing with services users, their families and other professionals, typing and formatting of assessments and all letters, managing appointments and clinic schedules. Data entry using an electronic patient record (Systmone). Using microsoft packages daily and working from a shared email inbox. Minuting MDT meetings and other professional meetings. You will have a Business Administrator as your line manager who will support you and the administration team in providing the admin function to the team. The tasks are varied and interesting and there is opportunity to get involved with projects and improvements.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9369-24-0676

Job locations

Estuary House

Collett Way

Newton Abbot

Devon

TQ12 4PH


Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Qualifications

Essential

  • RSA 3 Word Processing or equivalent level of experience in
  • practice.
  • NVQ3 in administration or equivalent level administrative
  • knowledge and experience
  • GCSE English or equivalent
  • Evidence of continuing professional and personal development

Desirable

  • ECDL (European Computer Driving Licence).
  • Shorthand or Speedwriting

Experience

Essential

  • Excellent organisational skills
  • Ability to prioritise workload and adapt to change when
  • required
  • Previous experience of working within an administrative or
  • secretarial team
  • Experience of dealing with confidential and complex
  • information
  • Previous experience of working in a Healthcare or Social Care
  • administrative setting

Desirable

  • Ability to take accurate formal and informal minutes
  • Demonstrate good numeracy and literacy skills
Person Specification

Qualifications

Essential

  • RSA 3 Word Processing or equivalent level of experience in
  • practice.
  • NVQ3 in administration or equivalent level administrative
  • knowledge and experience
  • GCSE English or equivalent
  • Evidence of continuing professional and personal development

Desirable

  • ECDL (European Computer Driving Licence).
  • Shorthand or Speedwriting

Experience

Essential

  • Excellent organisational skills
  • Ability to prioritise workload and adapt to change when
  • required
  • Previous experience of working within an administrative or
  • secretarial team
  • Experience of dealing with confidential and complex
  • information
  • Previous experience of working in a Healthcare or Social Care
  • administrative setting

Desirable

  • Ability to take accurate formal and informal minutes
  • Demonstrate good numeracy and literacy skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Devon Partnership NHS Trust

Address

Estuary House

Collett Way

Newton Abbot

Devon

TQ12 4PH


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Devon Partnership NHS Trust

Address

Estuary House

Collett Way

Newton Abbot

Devon

TQ12 4PH


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Business Administrator

Lynsey Gill

lynsey.gill@nhs.net

01626203516

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9369-24-0676

Job locations

Estuary House

Collett Way

Newton Abbot

Devon

TQ12 4PH


Supporting documents

Privacy notice

Devon Partnership NHS Trust's privacy notice (opens in a new tab)