DAANA admin team leader

Devon Partnership NHS Trust

This job is now closed

Job summary

We are looking for an experienced Admin Team Leader to join the DAANA admin team (Devon Adult Autism and ADHD Service). The multi disciplinary team will work with individuals across the county, and our health & social care colleagues across Devon, Providing person centred assessments and diagnosis for both autism and ADHD.

Working as part of Devon Partnership NHS Trust, you will make a difference to peoples lives from the moment you start.

The location

Your base will be Forde House, Harrier Way, Exeter, however you will also be subject to hybrid working as required.

About us

Our service provides initial diagnosis and assessment for adults in Devon who have not previously been diagnosed and whose symptoms are consistent with an Autism Spectrum Condition or Attention Deficit Hyperactivity Disorder.

Our service provides training and support to Devon Partnership Trust staff to manage people with Autism/ADHD, to enable them to have sufficient skills and knowledge for this client group.

Join us at Devon Partnership NHS Trust and youll be joining an award-winning organisation that is passionate about mental health and learning disability. One that cares about the people it supports and one that also cares about its staff.

Youll be part of a team that is compassionate and supportive, and genuinely committed to working together with the people who use our services, their families and carers in everything that we say and do.

Main duties of the job

The role is dynamic and challenging, you will be working with clinical and operational leads to develop and shape the administration provision for the service, under the leadership of the admin team manager.

About you

The role will include the organisation and supporting of the administration team on a day to day basis. You will have experience of working in a team, providing administrative support in an office environment. The role involves communication, so we expect that you have excellent verbal and written skills. These will be tested as you will maintain electronic filing systems and records and take accurate meeting minutes. We expect you to have a working knowledge of Microsoft Office packages, with level one standard in Word and Excel.

You will be a clear and effective communicator, able to work collaboratively with a range of people including those who use the service. You will be passionate about making a difference in peoples lives, and the crucial role that administrative services play within this.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

09 May 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Band 4 agenda for change

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

C9369-24-0346

Job locations

Devon Autism & A D H D Service

Harrier Way

Sowton Industrial Estate

Exeter

EX2 7HU

Job description

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

NVQ4 in administration or equivalent level administrative knowledge and experience
GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence).
Shorthand or Speedwriting training/ experience

Experience

Essential

Excellent organisational skills.
Experience of managing administration staff
Ability to prioritise workload and adapt to change when required
Experience of working as part of a team Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes

Desirable

Demonstrate good numeracy and literacy skills
Experience of general office routine and filing systems
Previous NHS experience of working in a Healthcare or Social Care administrative setting

Knowledge and Skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments
Experience or understanding of creating electronic records, electronic filing systems
Electronic data base management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute
taking
Experience in dealing with people in distress in a calm and confident manner
Willingness to embrace new ways of working/changes

Desirable

Working knowledge of Systm One
Knowledge of our business and how it supports patient care

Person Specification

Qualifications

Essential

NVQ4 in administration or equivalent level administrative knowledge and experience
GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence).
Shorthand or Speedwriting training/ experience

Experience

Essential

Excellent organisational skills.
Experience of managing administration staff
Ability to prioritise workload and adapt to change when required
Experience of working as part of a team Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Ability to take accurate formal and informal minutes

Desirable

Demonstrate good numeracy and literacy skills
Experience of general office routine and filing systems
Previous NHS experience of working in a Healthcare or Social Care administrative setting

Knowledge and Skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments
Experience or understanding of creating electronic records, electronic filing systems
Electronic data base management.
Ability to manage diverse workload whilst dealing with frequent interruptions
Ability to meet deadlines and to work under pressure
Exceptional organisational skills and ability to prioritise
Ability to work both independently and as part of a team
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute
taking
Experience in dealing with people in distress in a calm and confident manner
Willingness to embrace new ways of working/changes

Desirable

Working knowledge of Systm One
Knowledge of our business and how it supports patient care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.