Business Support Administrator

Devon Partnership NHS Trust

This job is now closed

Job summary

We are looking for a highly motivated and multi-skilled Business Support Administrator to join the Mid Devon Older Persons Mental Health (OPMH) Community team based in Tiverton.

You will get job satisfaction in helping colleagues and patients efficiently and compassionately. You will be supported and trained to reach your professional best, with opportunities for continuing development, training and career progression. There's lots more to working at Devon Partnership Trust - if you would like to apply or find out more, please get in touch.

The post is 22.5 hours per week, working Monday, Wednesday and Friday.

Interviews will be held on Friday 24 May 2024.

Main duties of the job

The Business Support Administrator undertakes the administration of all tasks in supporting a team of clinical staff assessing and caring for patients within the community, these tasks will include answering telephones office and reception cover, typing of all correspondence, assessment letters, appointment and clinic letters, minuting of team meetings using Microsoft word, excel spreadsheets and updating our patient record system, SystmOne, triaging work via Choose and Book. Work is usually filtered via a shared email where all admin staff pick up tasks.

There's lots more to working at Devon Partnership Trust - if you would like to apply or find out more, please get in touch.

About us

About Devon Partnership Trust

We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.

Date posted

19 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9369-24-0277

Job locations

Tiverton & District Hospital

Kennedy Way

Tiverton

Devon

EX16 6NT

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Experience

Essential

Excellent organisational skills
Ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Previous experience of working in a Healthcare or Social Care administrative setting

Desirable

Ability to take accurate formal and informal minutes
Demonstrate good numeracy and literacy skills

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice.
NVQ3 in administration or equivalent level administrative knowledge and experience
GCSE English or equivalent
Evidence of continuing professional and personal development

Desirable

ECDL (European Computer Driving Licence).
Shorthand or Speedwriting

Person Specification

Experience

Essential

Excellent organisational skills
Ability to prioritise workload and adapt to change when required
Previous experience of working within an administrative or secretarial team
Experience of dealing with confidential and complex information
Previous experience of working in a Healthcare or Social Care administrative setting

Desirable

Ability to take accurate formal and informal minutes
Demonstrate good numeracy and literacy skills

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice.
NVQ3 in administration or equivalent level administrative knowledge and experience
GCSE English or equivalent
Evidence of continuing professional and personal development