Job summary
We are seeking to appoint a part time Band 8A Service
Manager to join our First Response Service based in Exeter.
This will be a job
share arrangement with the existing service manager who is reducing her hours
from the 30th June 2023. There is some flexibility in the hours
available either 0.4 WTE (15 hours/week) or 0.5 WTE (18.75 hours/week).
Together with the existing Service Manager you will jointly manage a large and
fast paced crisis service at an existing time of change as we implement the
requirements of the NHS Long Term Plan.
The team promotes a dynamic and innovative way of working,
triaging and responding to crisis referrals. The role encompasses the NHS
principle; right care, right time and right place. The First Response Service
triages mental health crisis calls and referrals, providing tele-coaching
psychological interventions, support, guidance and signposting. The service
further delivers timely and responsive face to face assessments where
indicated.
You will be an experienced professionally registered clinician
with substantial experience of working in mental health services - particularly
crisis services together with significant experience of management, supervision
and leadership at Band 7 level or above.
You will need to be capable of
managing a fast paced environment which requires sound clinical judgement and
strong people management skills.
Main duties of the job
Together with the existing Service Manager you will manage a team of Band 7 Clinical Practice Leads and the Band 7 FRS Team Manager (the Band 7s in turn supervise and manage the Band 6 and 5 clinical staff). You will be supported by the FRS Business Manager and clinically by the FRS Consultant Psychiatrist and Principal Psychologist.
The successful applicant will be required to join the corporate senior manager on-call rota.
For an informal discussion about the role please contact:-
Neil Lovell Central Locality Manager. Neil.Lovell1@nhs.net / 07813-397-457
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader Employer.
Job description
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Job description
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification
Experience
Essential
- Leadership / management experience in the delivery of mental health and /or related healthcare services demonstrating effective track record of managing services and budgets.
Desirable
- Operational experience across a range of health and/or social care service teams.
Qualifications
Essential
- Educated to degree level or equivalent experience/competence.
- A relevant professional qualification including Psychology, Medicine, Nursing, Social Work, Occupational Therapy and current professional registration.
- Post-qualification training directly applicable to the delivery of Mental Health services.
Desirable
- Management qualifications.
- IT Skills
Knowledge and skills
Essential
- An understanding of multi-agency working across the health and social care spectrum and voluntary and independent sector.
- Demonstrable understanding of the First Response/ Single Point of Access model / Services pathways.
- Demonstrable understanding of the Recovery approach.
- Up to date knowledge of evidence based range of interventions.
- Excellent communication skills. Able to communicate clearly and confidently to range of staff and audiences.
- Able to present information logically and concisely both verbally and in writing.
- Able to devise and deliver complex service delivery systems.
- Competent resource management skills. Problem solving.
- Excellent organisational and planning skills.
- Ability to lead teams and projects as well as work as a part of the same.
- Able to cope with complex demands with equanimity and decisiveness.
- Mobility throughout the area covered by the Trust and within the South region/nationally.
Desirable
- Good working knowledge of other Healthcare and public service Sectors especially those relating to learning disability, mental health and criminal justice services.
Person Specification
Experience
Essential
- Leadership / management experience in the delivery of mental health and /or related healthcare services demonstrating effective track record of managing services and budgets.
Desirable
- Operational experience across a range of health and/or social care service teams.
Qualifications
Essential
- Educated to degree level or equivalent experience/competence.
- A relevant professional qualification including Psychology, Medicine, Nursing, Social Work, Occupational Therapy and current professional registration.
- Post-qualification training directly applicable to the delivery of Mental Health services.
Desirable
- Management qualifications.
- IT Skills
Knowledge and skills
Essential
- An understanding of multi-agency working across the health and social care spectrum and voluntary and independent sector.
- Demonstrable understanding of the First Response/ Single Point of Access model / Services pathways.
- Demonstrable understanding of the Recovery approach.
- Up to date knowledge of evidence based range of interventions.
- Excellent communication skills. Able to communicate clearly and confidently to range of staff and audiences.
- Able to present information logically and concisely both verbally and in writing.
- Able to devise and deliver complex service delivery systems.
- Competent resource management skills. Problem solving.
- Excellent organisational and planning skills.
- Ability to lead teams and projects as well as work as a part of the same.
- Able to cope with complex demands with equanimity and decisiveness.
- Mobility throughout the area covered by the Trust and within the South region/nationally.
Desirable
- Good working knowledge of other Healthcare and public service Sectors especially those relating to learning disability, mental health and criminal justice services.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
