Job summary
We are searching for experienced or aspiring Healthcare
Assistants who would like to start a career within our Mental Health, Learning Disability
and Neurodiversity Services.
We are looking for people who share our trust values in
delivering high quality care and treatment, who enjoy working as part of a
proactive Multi-Disciplinary team and want to make a difference in improving
peoples lives every day.
We can offer entry into our apprenticeship programme which
offers you the chance to build a career in one of the UKs most progressive
trusts, and could even lead to helping you gain a recognised nursing
qualification in the future.
Our inpatient services operates on a 24/7 shift basis which
supports us offering flexible working patterns. Please apply if you are looking
for Full or Part time Hours. You will qualify for unsocial enhancements in
addition to basic pay.
The role will require you to hold a Care Certificate but it's
not essential that you already hold this, as we can support you to achieve this
whilst learning in the role.
We have vacancies on our Additional Support Unit (ASU) which is located in Exeter and provides a service for men and women aged 18 years and over with a learning disability and a mental health problem whose needs cant be met within mainstream services, despite reasonable adjustments.
Main duties of the job
The post holder will be required to assist multi-disciplinary
team members in the delivery of care and treatment to people using our
services. The care provided will encompass social, physical, intellectual,
emotional and spiritual needs of the individuals.
You will also be responsible for undertaking practical
procedures under the supervision of trained nursing staff.
We know at Devon Partnership NHS Trust that Health Care
Assistants from different employment backgrounds can bring a range of knowledge
and new ideas - previous care experience is desirable but NOT essential.
Our fantastic colleagues can teach you the required skills if
you share our Trust values, are ready to learn and:
You can
demonstrate that you have excellent communication and interpersonal skills
You can work
a variety of shifts - these include mornings (shifts could start from 7am),
short days & long days (shifts are generally 10 - 12 hours long), evenings
(till around 8pm) and nights (from around 7pm)
About us
About Devon Partnership Trust
We provide mental health & learning disability services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
Our values
We not only recruit employees based on their qualifications & experience - we recruit individuals who possess and demonstrate the behaviours which underpin the core values of our organisation. These values include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health & learning disabilities. We are a Disability Confident Employer.
Job description
Job responsibilities
If you do
not hold a QCF/NVQ Level 3 in Health & Social Care, an equivalent
qualification, or the Care Certificate you will need to complete the Care
Certificate within 3 months of commencement of the Band 3 post.
If you have
a minimum of 6 months experience in the last 2 years working in a care role,
but do not hold the Care Certificate you can complete the form Care
Certificate Evidence Document from the additional documentation list to
evidence that this experience is equivalent to the 15 standards as set out
within the Care Certificate. You will need to take this completed form to
interview where it will be reviewed by the appointing manager and if you meet
the criteria, the manager can approve this in place of completing the Care
Certificate.
More
information about the content of the Care Certificate can be found atusing the link provided
We will also
offer entry onto our Apprenticeship programme to initially undertake the Level
3 Senior Healthcare Support Worker apprenticeship which opens to applications
every 6 months, if your role is appropriate. This allows entry onto our career
progression pathway to enable you to undertake further training to degree level
clinical posts. If you are interested developing a career in care but do
not have the relevant experience required then please contact our Practice
Education Team who give your details of our up and coming apprenticeship
careers events ondpt.practiceeducation@nhs.net
Job Purpose
- To assist multi-disciplinary team members in the delivery of care and treatment to people using services. The care provided will encompass social, physical, intellectual, emotional and spiritual needs of the individuals.
- Be responsible for undertaking practical procedures under the supervision of trained nursing staff.
Duties and Responsibilities
Communication & Working Relationships
- To communicate effectively with people
using services taking into account any communication difficulties they may have
and responding appropriately.
- To form and maintain therapeutic relationships with
individuals and other professionals and agencies.
- To maintain accurate and complete records consistent
with legislation, policies and procedures.
- To communicate in a professional manner that is
consistent with relevant legislation, policies and procedures.
- Taking, recording and reporting telephone messages.
- Providing and receiving routine information to
assist in undertaking the role.
- Participate in ward / team meetings and discussions.
Planning
& Organisation
- To be involved in the assessment and implementation of individual
treatment programmes and the persons recovery care plan under the supervision
of qualified staff.
- To prioritise tasks and manage the shift workload in discussion with the
Nurse-in-Charge.
- Participate in flexible shift system, which requires you to work days,
evening, nights, weekends and public holiday's dependant on the needs of the
ward.
- In order to provide comprehensive and quality services to individuals,
the post holder will if necessary be required to work in other areas of the
service as directed by the Line Manager / Nurse-in-Charge.
Responsibility
for Judgement & Analysis
- The post holder will be aware of and work within their own limits, and
competencies.
- Take part in the constant assessment of risk and management of risk in
conjunction with the qualified staff.
- Take part and be aware of Health and Safety matters as appropriate.
- Be punctual for work and conduct themselves in a professional manner in
accordance with Trust Policies.
Responsibility
for Patient/Client Care, Treatment & Therapy
- To be fully aware of each individuals recovery care
plan and be involved in clinical formulation and delivery of allocated
individuals recovery care plans.
- To participate fully in the allocated /associate
nurse role.
- Participation in the delivery of therapeutic
interventions, - assisting / facilitating in the running of group and
individual 1-1 activities, offering time in positive activity and engagement.
- Participate in procedures involving intensive
engagement and care of individuals who are distressed and / or verbally or
physically aggressive.
- To provide support with daily living skills.
- Assist in all aspects of physical nursing care under
the supervision of a registered nurse.
- Be able to recognise signs of abuse and know
procedures they need to follow to escalate their concerns.
- Provide regular and practical support to individuals
and their carers.
- To maintain the dignity and well being of
individuals and their carers at all times.
- Assisting in the monitoring of patient nutritional
needs.
- Escorting individuals under direction of Nurse-in-Charge.
- To assist individuals gain access to resources
including benefits and welfare rights.
- Participating in ward / team Multi-Disciplinary Team
meetings and discussions.
- Keep accurate records of interventions and care
provided as indentified in patient care plans as directed by the
Nurse-in-Charge and ensure all entries are validated on the electronic records
system.
- Promptly report any difficulties encountered whilst
implementing agreed care plans to the Nurse-in-Charge, and be able to report both
verbally and in written form against progress of care plans.
Policy,
Service, Research, Innovation & Improvement
- To complete all core
training requirements and other appropriate training courses, to maintain individual professional development.
- To comply with all DPT policies, protocols,
procedures relevant to the role.
- Report any observed incidence of unprofessional
behaviour, accidents/incidents, untoward occurrences or faulty equipment to the
Nurse-in-charge or Line Manager.
- To participate professionally in service development
and proposed service changes.
To take part in any audit processes as required.
Comply with universal
Infection Control precautions and procedures.
Responsibility
for Finance, Equipment & Other Resources
- Assist in maintaining safety and security of the
environment.
- Helping to maintain cleanliness and tidiness of the
environment (including equipment).
- To have knowledge and understanding of counter
fraud.
- To ensure Trust policies and legislation are
followed regarding patient's property and monies.
- To ensure accurate documentation and record keeping.
-
To participate in the
monitoring, ordering and receipts of stock and non-stock supplies of the ward.
Responsibility
for Supervision, Leadership & Management
- To actively participate in regular supervision and
an annual staff appraisal which includes service objectives and individual
learning and development needs in accordance with Trust policy.
-
To participate in and
support students learning along with other members of the team.
Information
Resources & Administrative Duties
- To effectively use the Trust's IT systems (RiO), off
duty (E-roster), learning and development (E-learning), online and any other IT
systems either current or in the future as commensurate with the role.
-
Maintaining
confidentiality of information being aware of Trust policies and local
protocols and keeping up-to-date with changes.
Freedom
to Act
- Works
within the standard operational procedures of the team. Uses own initiative in delivering
patient care whilst receiving supervision from the team.
Any
Other Specific Tasks Required
- To contribute to the provision of a safe therapeutic
environment for individuals, staff and visitors to the unit.
- To take on responsibility for duties assigned by
Line Manager.
- The post holder should ensure their fitness to
undertake the post they should be able to demonstrate they are able to
undertake the level of general training and personal safety training
appropriate to their role and work area, and keep this training up-to-date.
- If the ability to perform Physical Intervention
Techniques or Prevention of Violence, Management is a requirement of the role,
the post holder must declare physical fitness to undertake such a role.
- The post holder should act quickly to protect the
safety of individuals if they have reason to believe that they or a colleague
may not be fit to undertake the duties within their job role.
-
Act within competency.
Job description
Job responsibilities
If you do
not hold a QCF/NVQ Level 3 in Health & Social Care, an equivalent
qualification, or the Care Certificate you will need to complete the Care
Certificate within 3 months of commencement of the Band 3 post.
If you have
a minimum of 6 months experience in the last 2 years working in a care role,
but do not hold the Care Certificate you can complete the form Care
Certificate Evidence Document from the additional documentation list to
evidence that this experience is equivalent to the 15 standards as set out
within the Care Certificate. You will need to take this completed form to
interview where it will be reviewed by the appointing manager and if you meet
the criteria, the manager can approve this in place of completing the Care
Certificate.
More
information about the content of the Care Certificate can be found atusing the link provided
We will also
offer entry onto our Apprenticeship programme to initially undertake the Level
3 Senior Healthcare Support Worker apprenticeship which opens to applications
every 6 months, if your role is appropriate. This allows entry onto our career
progression pathway to enable you to undertake further training to degree level
clinical posts. If you are interested developing a career in care but do
not have the relevant experience required then please contact our Practice
Education Team who give your details of our up and coming apprenticeship
careers events ondpt.practiceeducation@nhs.net
Job Purpose
- To assist multi-disciplinary team members in the delivery of care and treatment to people using services. The care provided will encompass social, physical, intellectual, emotional and spiritual needs of the individuals.
- Be responsible for undertaking practical procedures under the supervision of trained nursing staff.
Duties and Responsibilities
Communication & Working Relationships
- To communicate effectively with people
using services taking into account any communication difficulties they may have
and responding appropriately.
- To form and maintain therapeutic relationships with
individuals and other professionals and agencies.
- To maintain accurate and complete records consistent
with legislation, policies and procedures.
- To communicate in a professional manner that is
consistent with relevant legislation, policies and procedures.
- Taking, recording and reporting telephone messages.
- Providing and receiving routine information to
assist in undertaking the role.
- Participate in ward / team meetings and discussions.
Planning
& Organisation
- To be involved in the assessment and implementation of individual
treatment programmes and the persons recovery care plan under the supervision
of qualified staff.
- To prioritise tasks and manage the shift workload in discussion with the
Nurse-in-Charge.
- Participate in flexible shift system, which requires you to work days,
evening, nights, weekends and public holiday's dependant on the needs of the
ward.
- In order to provide comprehensive and quality services to individuals,
the post holder will if necessary be required to work in other areas of the
service as directed by the Line Manager / Nurse-in-Charge.
Responsibility
for Judgement & Analysis
- The post holder will be aware of and work within their own limits, and
competencies.
- Take part in the constant assessment of risk and management of risk in
conjunction with the qualified staff.
- Take part and be aware of Health and Safety matters as appropriate.
- Be punctual for work and conduct themselves in a professional manner in
accordance with Trust Policies.
Responsibility
for Patient/Client Care, Treatment & Therapy
- To be fully aware of each individuals recovery care
plan and be involved in clinical formulation and delivery of allocated
individuals recovery care plans.
- To participate fully in the allocated /associate
nurse role.
- Participation in the delivery of therapeutic
interventions, - assisting / facilitating in the running of group and
individual 1-1 activities, offering time in positive activity and engagement.
- Participate in procedures involving intensive
engagement and care of individuals who are distressed and / or verbally or
physically aggressive.
- To provide support with daily living skills.
- Assist in all aspects of physical nursing care under
the supervision of a registered nurse.
- Be able to recognise signs of abuse and know
procedures they need to follow to escalate their concerns.
- Provide regular and practical support to individuals
and their carers.
- To maintain the dignity and well being of
individuals and their carers at all times.
- Assisting in the monitoring of patient nutritional
needs.
- Escorting individuals under direction of Nurse-in-Charge.
- To assist individuals gain access to resources
including benefits and welfare rights.
- Participating in ward / team Multi-Disciplinary Team
meetings and discussions.
- Keep accurate records of interventions and care
provided as indentified in patient care plans as directed by the
Nurse-in-Charge and ensure all entries are validated on the electronic records
system.
- Promptly report any difficulties encountered whilst
implementing agreed care plans to the Nurse-in-Charge, and be able to report both
verbally and in written form against progress of care plans.
Policy,
Service, Research, Innovation & Improvement
- To complete all core
training requirements and other appropriate training courses, to maintain individual professional development.
- To comply with all DPT policies, protocols,
procedures relevant to the role.
- Report any observed incidence of unprofessional
behaviour, accidents/incidents, untoward occurrences or faulty equipment to the
Nurse-in-charge or Line Manager.
- To participate professionally in service development
and proposed service changes.
To take part in any audit processes as required.
Comply with universal
Infection Control precautions and procedures.
Responsibility
for Finance, Equipment & Other Resources
- Assist in maintaining safety and security of the
environment.
- Helping to maintain cleanliness and tidiness of the
environment (including equipment).
- To have knowledge and understanding of counter
fraud.
- To ensure Trust policies and legislation are
followed regarding patient's property and monies.
- To ensure accurate documentation and record keeping.
-
To participate in the
monitoring, ordering and receipts of stock and non-stock supplies of the ward.
Responsibility
for Supervision, Leadership & Management
- To actively participate in regular supervision and
an annual staff appraisal which includes service objectives and individual
learning and development needs in accordance with Trust policy.
-
To participate in and
support students learning along with other members of the team.
Information
Resources & Administrative Duties
- To effectively use the Trust's IT systems (RiO), off
duty (E-roster), learning and development (E-learning), online and any other IT
systems either current or in the future as commensurate with the role.
-
Maintaining
confidentiality of information being aware of Trust policies and local
protocols and keeping up-to-date with changes.
Freedom
to Act
- Works
within the standard operational procedures of the team. Uses own initiative in delivering
patient care whilst receiving supervision from the team.
Any
Other Specific Tasks Required
- To contribute to the provision of a safe therapeutic
environment for individuals, staff and visitors to the unit.
- To take on responsibility for duties assigned by
Line Manager.
- The post holder should ensure their fitness to
undertake the post they should be able to demonstrate they are able to
undertake the level of general training and personal safety training
appropriate to their role and work area, and keep this training up-to-date.
- If the ability to perform Physical Intervention
Techniques or Prevention of Violence, Management is a requirement of the role,
the post holder must declare physical fitness to undertake such a role.
- The post holder should act quickly to protect the
safety of individuals if they have reason to believe that they or a colleague
may not be fit to undertake the duties within their job role.
-
Act within competency.
Person Specification
Qualifications
Essential
- Basic Education
- To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion
Desirable
- NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
- Other evidence of training or development relevant to working within mental health settings.
Knowledge and skills
Essential
- Awareness of safeguarding principles
- IT skills
- Demonstrate an ability to make and sustain professional therapeutic relationships
- Good communication and listening skills
- Ability to work with people in a group and individual basis
- Demonstrate an ability and awareness to maintain personal boundaries
- Problem solving skills
- Able to plan work, time management, completing records and recording observations etc.
- To take leadership and direction from qualified staff.
- To participate in unsupervised tasks and provide accurate feedback to relevant parties
- To demonstrate an ability to provide practical support with daily living activities, and physically perform nursing duties.
- To be able to respond promptly to physical and mental health emergencies, be able to think quickly and deal with situations in a calm and sensible manner.
- To be patient and tolerant in challenging situations.
Desirable
- Knowledge of mental health and a basic understanding of physical health presentations.
Experience
Essential
- Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services
Desirable
- Previous care experience with people who have Mental Health difficulties.
Preferred Area of Work
Essential
- Please highlight if you have a preferred ward to work on
Person Specification
Qualifications
Essential
- Basic Education
- To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion
Desirable
- NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
- Other evidence of training or development relevant to working within mental health settings.
Knowledge and skills
Essential
- Awareness of safeguarding principles
- IT skills
- Demonstrate an ability to make and sustain professional therapeutic relationships
- Good communication and listening skills
- Ability to work with people in a group and individual basis
- Demonstrate an ability and awareness to maintain personal boundaries
- Problem solving skills
- Able to plan work, time management, completing records and recording observations etc.
- To take leadership and direction from qualified staff.
- To participate in unsupervised tasks and provide accurate feedback to relevant parties
- To demonstrate an ability to provide practical support with daily living activities, and physically perform nursing duties.
- To be able to respond promptly to physical and mental health emergencies, be able to think quickly and deal with situations in a calm and sensible manner.
- To be patient and tolerant in challenging situations.
Desirable
- Knowledge of mental health and a basic understanding of physical health presentations.
Experience
Essential
- Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services
Desirable
- Previous care experience with people who have Mental Health difficulties.
Preferred Area of Work
Essential
- Please highlight if you have a preferred ward to work on
