Business Administrator

Devon Partnership NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within the busy administrative team that supports the Exeter, East and Mid Devon Home Treatment Teams.

We are seeking an enthusiastic and experienced administrator with excellent IT, communication, organisational and management skills. We welcome applications from individuals who can demonstrate a commitment to delivering high quality administration support in an efficient and timely manner. If you have great people skills and a flair for organisation then this vacancy could be for you.

The post-holders role will be to work in partnership with the Home Treatment Team Managers, as the senior administrator in the team ensuring high quality administrative support that will enable the provision of the best possible care to service-users. The Business Administrator will lead the administrative team to ensure effective, service-user focussed, administration systems are in place and support the clinical manager with administrative and reporting tasks enabling the manager to focus on clinical work and team leadership.

Main duties of the job

The post-holders role will be to work in partnership with the Home Treatment Team Managers, as the senior administrator in the team ensuring high quality administrative support that will enable the provision of the best possible care to service-users. The Business Administrator will lead the administrative team to ensure effective, service-user focussed, administration systems are in place and support the clinical manager with administrative and reporting tasks enabling the manager to focus on clinical work and team leadership.

The Business Administrator role is dynamic, challenging and highly rewarding. You will therefore be highly motivated, flexible and multi-skilled with experience of working in a team providing administrative support in an office environment. The role involves communication, so we expect that you have excellent verbal and written skills.

This role requires a high standard of skills using Microsoft Office packages and experience of using bespoke IT systems along with excellent organisational skills, the ability to work independently and attention to detail.

Interacting with patients and the public you will be confident in giving non-clinical information and advice that improves their experience. Dealing with sensitive information daily, you will understand the importance of data security.

You will often work under pressure and without direct supervision, so we are looking for someone confident and capable.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

16 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,157 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9369-23-0754

Job locations

The Cedars

Dryden Road

Exeter

EX2 5SN


Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role

Person Specification

Skills and Abilities

Essential

  • Good communication skills, verbal and written.
  • Ability to take and convey clear messages.
  • Tact and diplomacy.
  • Ability to prioritise and work to conflicting demands.
  • Ability to problem solve.
  • Ability to deal with difficult situations.
  • Plan own workload.
  • Diary management.
  • Organised and methodical.

Qualifications

Essential

  • RSA 3 Word Processing (or equivalent standard)
  • Shorthand or speedwriting
  • Secretarial qualification or substantial experience

Experience

Essential

  • Secretarial experience in a healthcare setting.
  • Experience of general office routine and filing systems.

Desirable

  • Experience of working as part of a team.
  • Experience of supervising staff.

Knowledge

Essential

  • Knowledge of the full range of Admin and secretarial procedures
Person Specification

Skills and Abilities

Essential

  • Good communication skills, verbal and written.
  • Ability to take and convey clear messages.
  • Tact and diplomacy.
  • Ability to prioritise and work to conflicting demands.
  • Ability to problem solve.
  • Ability to deal with difficult situations.
  • Plan own workload.
  • Diary management.
  • Organised and methodical.

Qualifications

Essential

  • RSA 3 Word Processing (or equivalent standard)
  • Shorthand or speedwriting
  • Secretarial qualification or substantial experience

Experience

Essential

  • Secretarial experience in a healthcare setting.
  • Experience of general office routine and filing systems.

Desirable

  • Experience of working as part of a team.
  • Experience of supervising staff.

Knowledge

Essential

  • Knowledge of the full range of Admin and secretarial procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Devon Partnership NHS Trust

Address

The Cedars

Dryden Road

Exeter

EX2 5SN


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Devon Partnership NHS Trust

Address

The Cedars

Dryden Road

Exeter

EX2 5SN


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Business Administration Coordinator

Georgia Atkins

georgiaatkins@nhs.net

Date posted

16 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,157 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9369-23-0754

Job locations

The Cedars

Dryden Road

Exeter

EX2 5SN


Supporting documents

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