Devon Partnership NHS Trust

Medical Support Secretary

This job is now closed

Job summary

An exciting opportunity has arisen for a Medical Support Secretary within our Older People's Community Mental Health Team. We are seeking an enthusiastic person to join our team with proven secretarial experience and the ability to complete tasks to a high standard. You should be able to work on your own initiative and as part of the wider team. You will be supporting a Consultant and a team of Specialist Clinical Practitioners, and will also be part of a wider administration team supporting the community staff. Full training will be provided for the role. We are able to provide the option of some home working, this is provided on a rota basis and is dependent on service need. You will be given a warm welcome and plenty of support. The team regularly gather for team days and well-being events. On site parking is available at a subsidised rate, and the local town is a short walk away with lots of independent retailers, cafes and riverside walks.

Main duties of the job

Proficient in Microsoft Office including Word, Outlook and Excel.
Audio typing / transcribing.
Formatting of text into professional letters requiring excellent grammar skills.
Minute taking for meetings.
Diary management (Outlook and electronic patient record).
Managing email inbox / tasks.
Making appointments with patients on the telephone.
Clinic management - electronic patient record / room bookings.
Prescription ordering / management.
Scanning / electronic filing.

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider South West region & nationally. We are passionate about promoting good mental health & well-being. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do.

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Date posted

25 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

C9369-23-0620-2

Job locations

South Hams & West Devon OPMH Team

Totnes Community Hospital, Coronation Road

Totnes

Devon

TQ9 5GH

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice.
NVQ3 in administration or equivalent level administrative knowledge and experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development.

Desirable

ECDL (European Computer Driving Licence).
Shorthand or Speedwriting.
AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification.

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments.
Experience or understanding of creating electronic records, electronic filing systems.
Electronic database management.
Ability to manage diverse workload whilst dealing with frequent interruptions.
Ability to meet deadlines and to work under pressure.
Exceptional organisational skills and ability to prioritise.
Ability to work both independently and as part of a team.
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking.
Knowledge of our business and how it supports patient care.

Experience

Essential

Excellent organisational skills.
Ability to prioritise workload and adapt to change when required.
Experience of working as part of a team.
Previous experience of working within an administrative or secretarial team.
Experience of dealing with confidential and complex information.
Ability to take accurate formal and informal minutes.
Demonstrate good numeracy and literacy skills.
Experience of general office routine and filing systems.
Previous NHS experience of working in a Healthcare or Social Care administrative setting
Experience of Audio transcription

Desirable

Previous experience in a Medical Secretarial role

Person Specification

Qualifications

Essential

RSA 3 Word Processing or equivalent level of experience in practice.
NVQ3 in administration or equivalent level administrative knowledge and experience.
GCSE English or equivalent.
Evidence of continuing professional and personal development.

Desirable

ECDL (European Computer Driving Licence).
Shorthand or Speedwriting.
AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification.

Knowledge and skills

Essential

Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
Working knowledge of a range of administrative procedures including diary management and arranging appointments.
Experience or understanding of creating electronic records, electronic filing systems.
Electronic database management.
Ability to manage diverse workload whilst dealing with frequent interruptions.
Ability to meet deadlines and to work under pressure.
Exceptional organisational skills and ability to prioritise.
Ability to work both independently and as part of a team.
Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking.
Knowledge of our business and how it supports patient care.

Experience

Essential

Excellent organisational skills.
Ability to prioritise workload and adapt to change when required.
Experience of working as part of a team.
Previous experience of working within an administrative or secretarial team.
Experience of dealing with confidential and complex information.
Ability to take accurate formal and informal minutes.
Demonstrate good numeracy and literacy skills.
Experience of general office routine and filing systems.
Previous NHS experience of working in a Healthcare or Social Care administrative setting
Experience of Audio transcription

Desirable

Previous experience in a Medical Secretarial role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.