Case Manager

Job responsibilities

The role

Would you like to learn more about specialised commissioning and how we improve our patient's care pathway?

Are you an experienced clinician who wants to promote quality?

Can you work collaboratively with other organisations, raising issues and helping with solutions?

Would you like to develop your skills in case management?

As a Developmental Band 7 Case Manager, the post holder will work as part of a dynamic team to deliver a service that ensures safe and effective care pathways are in place for service users of specialised mental health care settings within the NHS and the Independent sector. The post holder will be required to support clinical staff and managers across the South West Provider Collaborative footprint. Caseloads vary but will include working with patients within our Adult Secure Services; Adult Eating Disorders and CAMHS Tier 4.

This developmental role will carry a smaller caseload and be offered increased supervision than the band 8a Case Managers. Working as part of a busy team the role includes assisting in access assessment quality reviews, ensuring referrals and admissions are managed and appropriate, and that the quality of patient safety, care and treatment is paramount. The successful applicant will be able to demonstrate high levels of skill working with complex individuals, their families and carers within a variety of care settings.

For enquires please contact our Head of Service, Sarah Johnson, on 07976 964666 or sjohnson2@nhs.net

About you

You will be an experienced clinician, RN (Learning Disability) RN (Mental Health) or an Allied Health professional or RN (General) with significant experience of working at a senior level within mental health. You will have experience working in a busy environment where you have had to prioritise and re-prioritise tasks on a daily basis. We are looking for an individual who can share our team ethos of working together and supporting our service through flexibility and reliability.

South West Provider Collaborative

The South West Provider Collaborative is led by Devon Partnership Trust and comprises 8 organisations, (NHS, independent and a community interest company) who support people who as a consequence of their mental health needs have had contact with the legal system and require a safe and secure environment that enables them to receive a wide range of treatments, therapies and care to assist in their recovery. The commissioning team manages the patient flow and the quality of care and works to keep all providers in touch with each other and working together for the best outcomes for our patients.

The location

The team base is Langdon Hospital in Dawlish, however with a combination of working from home and the need for travel to visit our patients, we are able to consider other locations as a contractual base.

About us

Join us at Devon Partnership NHS Trust and youll be joining an award-winning organisation that is passionate about mental health and learning disability. One that cares about the people it supports and one that also cares about its staff.

Youll be part of a team that is compassionate and supportive, and genuinely committed to working together with the people who use our services, their families and carers in everything that we say and do.

Devon Partnership Trust provides a wide range of NHS services to people with mental health and learning disability needs - in Devon, the wider South West region and nationally. We are passionate about promoting good mental health and wellbeing. We strive to use the expertise and resources within our organisation, and through our partnerships, to deliver high quality services that are safe and focused on peoples recovery.

Our offer to you

We recognise our people want to learn and develop, becoming the best that they can be. We offer all our staff a range of training opportunities including a variety of in-house training programmes designed and delivered by experts, and opportunities to access external training where appropriate.

In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. Benefits of working at Devon Partnership NHS Trust include:

Commitment to flexible working where this is possible

27 days of annual leave per year plus bank holidays, increasing to 29 days after 5 years and 33 days after 10 years service with the NHS so you can really enjoy what Devon has to offer

Individual personal development plans and a commitment to ongoing training

Generous NHS pension scheme

Good maternity, paternity and adoption benefits

Health service discounts and online benefits

Incremental pay progression

Free confidential employee assistance programme 24/7

Access to our staff networks

Health and wellbeing opportunities

Cycle to Work Scheme and reduced public transport rates

Structured learning and development opportunities.

Living here

Devon offers beautiful coastal and countryside locations with a wide range of social & leisure opportunities. This ranges from some of the best beaches in the Country, The Moors, Canals and rivers all of which can be accessed easily via foot, car, bike or boat.

Great place to work. Great place to live

Application supporting information

As part of the application process, you may be asked four simple values based recruitment questions. Your responses will determine we are happy to progress with your application.

If you are shortlistedyou will be contacted by emailwith interview details. Therefore, it is important that you check your NHS jobs account regularly. To access emails from us, please log into your account, and go to 'My Applications'.

In submitting an application form, you authorise Devon Partnership NHS Trust to confirm any previous NHS Service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed. We will not seek references until you have been made a conditional offer. Please note by applying for posts that require a professional registration, you are also consenting to this being checked prior to interview. Preference will be given to staff at risk in priority order.

Any identification documents supplied as part of the recruitment process will be verified manually and electronically in line with NHS employment check standards.

Please note

This advert will be withdrawn when a sufficient number of applications have been received. If you have part completed an application, we will contact you to advise you of this.

As a new member of staff to Devon Partnership NHS Trust you will be required to attend a full induction programme at the beginning of your employment. The content and length of this programme will depend on your new job role and where you will be working. This can be between one day for non-clinical staff and up to 10 days for inpatient clinical staff.

Thank you for applying.

Qualifications

Essential

• Registered Mental Health / Learning Disability Nurse or other registered health or social care professional

Analytical & Judgement Skills

Essential

• Ability to analyse complex facts and situations and develop a range of options.
• Takes decisions on difficult and contentious issues where there may be a number of courses of action.
• Strategic thinking ability to anticipate problems before they arise.

Experience

Essential

• Evidence of post qualifying and continuing professional development.
• Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement.
• Should have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations.

Skills & Abilities

Essential

• Development and maintenance of therapeutic alliance with service users and their families /carers.
• High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring
• effective use of resources.
• Case management skills, focussing on the needs of the individual and the context of their pathway in relation to all clinical
• and legal processes
• Must be able to provide and receive highly complex, sensitive or contentious information; negotiate with senior
• Stakeholders on difficult and controversial issues, and present complex and sensitive information to large and
• influential groups.
• Ability to negotiate on difficult and controversial issues

Planning & Organisational Skills

Essential

• Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements
• Must be able to prioritise own work effectively and be able to direct activities of others.
• Must be able to use initiative to decide relevant actions and make recommendations
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing times
• Experience of identifying and interpreting national policy.
• Experience of researching best practice interpreting its relevance and processes

Physical Skills

Essential

• Computer literate with a good working knowledge of Microsoft Word, Excel, PowerPoint and email use
• Ability to travel across the South West Region and attendance at national meetings as required
• Car driver with a valid licence to drive in UK with access to a car to use for business purposes

Knowledge

Essential

• Knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation
• Knowledge and experience of risk assessment and risk management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).