Job summary
- Would you like to be part of a dedicated team committed to those with mental health problems enjoy a better future?
- Would you like to do a job that makes a difference every day?
Devon Partnership NHS Trusts Bank is made up of a pool of staff that provide temporary cover for staff shortages or short-term vacancies. As a member of our Bank team, you let us know when you are available and this is then matched with shift requirements across the Trust.
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally.
We are currently recruiting to Healthcare Assistants / Support Workers to join our internal staff bank, working within DPT teams across the county, including North Devon, Torbay, Teignbridge, West Devon, Exeter with East and Mid Devon.
Bank working includes inpatient and community services. You will be expected to support the multi-disciplinary teams in providing high quality mental health care to people who are acutely unwell.
Our Inpatient ward roles operate on a 24/7 shift basis and therefore enables staff to qualify for unsocial enhancements in addition to their basic pay.
Devon Partnership NHS Trust is growing as we establish ourselves us as one of the leading providers of mental health services in the country.
Working as part of Devon Partnership NHS Trust, you will make a difference to peoples lives from the moment you start
Main duties of the job
The Care Certificate is the national
minimum qualification for all staff working in health and social care. If you
do not already hold this entry level qualification, you will be required to
complete it during the first six months of your employment. You will be
supported to achieve this qualification through e-learning and assessment in
practice. If you feel you hold a higher level qualification which would negate
the need for completion of the Care Certificate please highlight this in your
application and at interview.
There is a requirement of mandatory training to be
completed, which includes a 4 day PUMA/Restraint course, all training completed
is paid which you need to ask the Training team to confirm to Saferstaffing to
be added and paid. Training/E-Learning will only be paid if completed on a
weekday, any training completed on a weekend will be added to the closest
working day.
We are looking for people who have experience of working in a care setting, preferably in mental health, although this isn't essential. You must be able to demonstrate that you can work with compassion and empathy.
Due to the nature of the role, you are required to attend and pass a physical restraint training course as part of your induction. This essential training is required to ensure the safety and wellbeing of all.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Job Purpose
- To assist multi-disciplinary team members in the delivery of care and treatment to people using services. The care provided will encompass social, physical, intellectual, emotional and spiritual needs of the individuals.
- Be responsible for undertaking practical procedures under the supervision of trained nursing staff.
Duties and
Responsibilities
Communication
& Working Relationships
- To communicate effectively with people
using services taking into account any communication difficulties they may have
and responding appropriately.
- To form and maintain therapeutic relationships with
individuals and other professionals and agencies.
- To maintain accurate and complete records consistent
with legislation, policies and procedures.
- To communicate in a professional manner that is
consistent with relevant legislation, policies and procedures.
- Taking, recording and reporting telephone messages.
- Providing and receiving routine information to
assist in undertaking the role.
- Participate in ward / team meetings and discussions.
Planning
& Organisation
- To be involved in the assessment and implementation of individual
treatment programmes and the persons recovery care plan under the supervision
of qualified staff.
- To prioritise tasks and manage the shift workload in discussion with the
Nurse-in-Charge.
- Participate in flexible shift system, which requires you to work days,
evening, nights, weekends and public holiday's dependant on the needs of the
ward.
- In order to provide comprehensive and quality services to individuals,
the post holder will if necessary be required to work in other areas of the
service as directed by the Line Manager / Nurse-in-Charge.
Responsibility
for Judgement & Analysis
- The post holder will be aware of and work within their own limits, and
competencies.
- Take part in the constant assessment of risk and management of risk in
conjunction with the qualified staff.
- Take part and be aware of Health and Safety matters as appropriate.
- Be punctual for work and conduct themselves in a professional manner in
accordance with Trust Policies.
Responsibility
for Patient/Client Care, Treatment & Therapy
- To be fully aware of each individuals recovery care
plan and be involved in clinical formulation and delivery of allocated
individuals recovery care plans.
- To participate fully in the allocated /associate
nurse role.
- Participation in the delivery of therapeutic
interventions, - assisting / facilitating in the running of group and
individual 1-1 activities, offering time in positive activity and engagement.
- Participate in procedures involving intensive
engagement and care of individuals who are distressed and / or verbally or
physically aggressive.
- To provide support with daily living skills.
- Assist in all aspects of physical nursing care under
the supervision of a registered nurse.
- Be able to recognise signs of abuse and know
procedures they need to follow to escalate their concerns.
- Provide regular and practical support to individuals
and their carers.
- To maintain the dignity and well being of
individuals and their carers at all times.
- Assisting in the monitoring of patient nutritional
needs.
- Escorting individuals under direction of Nurse-in-Charge.
- To assist individuals gain access to resources
including benefits and welfare rights.
- Participating in ward / team Multi-Disciplinary Team
meetings and discussions.
- Keep accurate records of interventions and care
provided as indentified in patient care plans as directed by the
Nurse-in-Charge and ensure all entries are validated on the electronic records
system.
- Promptly report any difficulties encountered whilst
implementing agreed care plans to the Nurse-in-Charge, and be able to report both
verbally and in written form against progress of care plans.
Policy,
Service, Research, Innovation & Improvement
- To complete all core
training requirements and other appropriate training courses, to maintain individual professional development.
- To comply with all DPT policies, protocols,
procedures relevant to the role.
- Report any observed incidence of unprofessional
behaviour, accidents/incidents, untoward occurrences or faulty equipment to the
Nurse-in-charge or Line Manager.
- To participate professionally in service development
and proposed service changes.
- To take part in any audit processes as required.
Comply with universal
Infection Control precautions and procedures.
Responsibility
for Finance, Equipment & Other Resources
- Assist in maintaining safety and security of the
environment.
- Helping to maintain cleanliness and tidiness of the
environment (including equipment).
- To have knowledge and understanding of counter
fraud.
- To ensure Trust policies and legislation are
followed regarding patient's property and monies.
- To ensure accurate documentation and record keeping.
-
To participate in the
monitoring, ordering and receipts of stock and non-stock supplies of the ward.
Responsibility
for Supervision, Leadership & Management
- To actively participate in regular supervision and
an annual staff appraisal which includes service objectives and individual
learning and development needs in accordance with Trust policy.
-
To participate in and
support students learning along with other members of the team.
Information
Resources & Administrative Duties
- To effectively use the Trust's IT systems (RiO), off
duty (E-roster), learning and development (E-learning), online and any other IT
systems either current or in the future as commensurate with the role.
-
Maintaining
confidentiality of information being aware of Trust policies and local
protocols and keeping up-to-date with changes.
Freedom
to Act
- Works within the standard
operational procedures of the team. Uses own initiative in delivering patient
care whilst receiving supervision from the team.
Any
Other Specific Tasks Required
- To contribute to the provision of a safe therapeutic
environment for individuals, staff and visitors to the unit.
- To take on responsibility for duties assigned by
Line Manager.
- The post holder should ensure their fitness to
undertake the post they should be able to demonstrate they are able to
undertake the level of general training and personal safety training
appropriate to their role and work area, and keep this training up-to-date.
- If the ability to perform Physical Intervention
Techniques or Prevention of Violence, Management is a requirement of the role,
the post holder must declare physical fitness to undertake such a role.
- The post holder should act quickly to protect the
safety of individuals if they have reason to believe that they or a colleague
may not be fit to undertake the duties within their job role.
-
Act within competency.
Job description
Job responsibilities
Job Purpose
- To assist multi-disciplinary team members in the delivery of care and treatment to people using services. The care provided will encompass social, physical, intellectual, emotional and spiritual needs of the individuals.
- Be responsible for undertaking practical procedures under the supervision of trained nursing staff.
Duties and
Responsibilities
Communication
& Working Relationships
- To communicate effectively with people
using services taking into account any communication difficulties they may have
and responding appropriately.
- To form and maintain therapeutic relationships with
individuals and other professionals and agencies.
- To maintain accurate and complete records consistent
with legislation, policies and procedures.
- To communicate in a professional manner that is
consistent with relevant legislation, policies and procedures.
- Taking, recording and reporting telephone messages.
- Providing and receiving routine information to
assist in undertaking the role.
- Participate in ward / team meetings and discussions.
Planning
& Organisation
- To be involved in the assessment and implementation of individual
treatment programmes and the persons recovery care plan under the supervision
of qualified staff.
- To prioritise tasks and manage the shift workload in discussion with the
Nurse-in-Charge.
- Participate in flexible shift system, which requires you to work days,
evening, nights, weekends and public holiday's dependant on the needs of the
ward.
- In order to provide comprehensive and quality services to individuals,
the post holder will if necessary be required to work in other areas of the
service as directed by the Line Manager / Nurse-in-Charge.
Responsibility
for Judgement & Analysis
- The post holder will be aware of and work within their own limits, and
competencies.
- Take part in the constant assessment of risk and management of risk in
conjunction with the qualified staff.
- Take part and be aware of Health and Safety matters as appropriate.
- Be punctual for work and conduct themselves in a professional manner in
accordance with Trust Policies.
Responsibility
for Patient/Client Care, Treatment & Therapy
- To be fully aware of each individuals recovery care
plan and be involved in clinical formulation and delivery of allocated
individuals recovery care plans.
- To participate fully in the allocated /associate
nurse role.
- Participation in the delivery of therapeutic
interventions, - assisting / facilitating in the running of group and
individual 1-1 activities, offering time in positive activity and engagement.
- Participate in procedures involving intensive
engagement and care of individuals who are distressed and / or verbally or
physically aggressive.
- To provide support with daily living skills.
- Assist in all aspects of physical nursing care under
the supervision of a registered nurse.
- Be able to recognise signs of abuse and know
procedures they need to follow to escalate their concerns.
- Provide regular and practical support to individuals
and their carers.
- To maintain the dignity and well being of
individuals and their carers at all times.
- Assisting in the monitoring of patient nutritional
needs.
- Escorting individuals under direction of Nurse-in-Charge.
- To assist individuals gain access to resources
including benefits and welfare rights.
- Participating in ward / team Multi-Disciplinary Team
meetings and discussions.
- Keep accurate records of interventions and care
provided as indentified in patient care plans as directed by the
Nurse-in-Charge and ensure all entries are validated on the electronic records
system.
- Promptly report any difficulties encountered whilst
implementing agreed care plans to the Nurse-in-Charge, and be able to report both
verbally and in written form against progress of care plans.
Policy,
Service, Research, Innovation & Improvement
- To complete all core
training requirements and other appropriate training courses, to maintain individual professional development.
- To comply with all DPT policies, protocols,
procedures relevant to the role.
- Report any observed incidence of unprofessional
behaviour, accidents/incidents, untoward occurrences or faulty equipment to the
Nurse-in-charge or Line Manager.
- To participate professionally in service development
and proposed service changes.
- To take part in any audit processes as required.
Comply with universal
Infection Control precautions and procedures.
Responsibility
for Finance, Equipment & Other Resources
- Assist in maintaining safety and security of the
environment.
- Helping to maintain cleanliness and tidiness of the
environment (including equipment).
- To have knowledge and understanding of counter
fraud.
- To ensure Trust policies and legislation are
followed regarding patient's property and monies.
- To ensure accurate documentation and record keeping.
-
To participate in the
monitoring, ordering and receipts of stock and non-stock supplies of the ward.
Responsibility
for Supervision, Leadership & Management
- To actively participate in regular supervision and
an annual staff appraisal which includes service objectives and individual
learning and development needs in accordance with Trust policy.
-
To participate in and
support students learning along with other members of the team.
Information
Resources & Administrative Duties
- To effectively use the Trust's IT systems (RiO), off
duty (E-roster), learning and development (E-learning), online and any other IT
systems either current or in the future as commensurate with the role.
-
Maintaining
confidentiality of information being aware of Trust policies and local
protocols and keeping up-to-date with changes.
Freedom
to Act
- Works within the standard
operational procedures of the team. Uses own initiative in delivering patient
care whilst receiving supervision from the team.
Any
Other Specific Tasks Required
- To contribute to the provision of a safe therapeutic
environment for individuals, staff and visitors to the unit.
- To take on responsibility for duties assigned by
Line Manager.
- The post holder should ensure their fitness to
undertake the post they should be able to demonstrate they are able to
undertake the level of general training and personal safety training
appropriate to their role and work area, and keep this training up-to-date.
- If the ability to perform Physical Intervention
Techniques or Prevention of Violence, Management is a requirement of the role,
the post holder must declare physical fitness to undertake such a role.
- The post holder should act quickly to protect the
safety of individuals if they have reason to believe that they or a colleague
may not be fit to undertake the duties within their job role.
-
Act within competency.
Person Specification
Preferred Area
Essential
- Please highlight which locations you are looking to work
Qualifications
Essential
- Basic Education
- To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion
Desirable
- NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
- Other evidence of training or development relevant to working within mental health settings.
Experience
Essential
- Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services
Desirable
- Previous care experience with people who have Mental Health difficulties.
Knowledge and skills
Essential
- Awareness of safeguarding principles
- IT skills
- Demonstrate an ability to make and sustain professional therapeutic relationships
- Good communication and listening skills
- Ability to work with people in a group and individual basis
- Good written communication.
- Able to work in a team effectively
- Demonstrate an ability and awareness to maintain personal boundaries
- Able to plan work, time management, completing records and recording observations etc.
- To take leadership and direction from qualified staff.
- To participate in unsupervised tasks and provide accurate feedback to relevant parties
- To demonstrate an ability to provide practical support with daily living activities, and physically perform nursing duties.
- To be able to respond promptly to physical and mental health emergencies, be able to think quickly and deal with situations in a calm and sensible manner.
- To be self motivated.
- Able to work changing shift patterns as required
- To be maintain confidentiality, empathy, compassion and patience, towards individuals with mental health illness.
- To maintain professionalism at all times.
- To be patient and tolerant in challenging situations.
Desirable
- Knowledge of mental health and a basic understanding of physical health presentations.
Person Specification
Preferred Area
Essential
- Please highlight which locations you are looking to work
Qualifications
Essential
- Basic Education
- To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion
Desirable
- NVQ level 3, QCF Level 3 in Health and Social Care or equivalent qualification.
- Other evidence of training or development relevant to working within mental health settings.
Experience
Essential
- Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services
Desirable
- Previous care experience with people who have Mental Health difficulties.
Knowledge and skills
Essential
- Awareness of safeguarding principles
- IT skills
- Demonstrate an ability to make and sustain professional therapeutic relationships
- Good communication and listening skills
- Ability to work with people in a group and individual basis
- Good written communication.
- Able to work in a team effectively
- Demonstrate an ability and awareness to maintain personal boundaries
- Able to plan work, time management, completing records and recording observations etc.
- To take leadership and direction from qualified staff.
- To participate in unsupervised tasks and provide accurate feedback to relevant parties
- To demonstrate an ability to provide practical support with daily living activities, and physically perform nursing duties.
- To be able to respond promptly to physical and mental health emergencies, be able to think quickly and deal with situations in a calm and sensible manner.
- To be self motivated.
- Able to work changing shift patterns as required
- To be maintain confidentiality, empathy, compassion and patience, towards individuals with mental health illness.
- To maintain professionalism at all times.
- To be patient and tolerant in challenging situations.
Desirable
- Knowledge of mental health and a basic understanding of physical health presentations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
